I called yesterday in a panic, with my new German Shepard puppy needing immediate attention; he'd…read morespent most of the afternoon throwing up what he ate and drank and had become super lethargic. When I called they were incredibly accommodating in getting me seen asap. The front desk technician (I'm sorry I forgot your name) being one of the most helpful medical professionals I've ever worked with, and Dr. Dayton was so kind, understanding and easy to work with, clearly explaining what she recommended and talking with me to brainstorm what it could be. This isn't my usual vet but based on this experience I'd consider moving all three of my pets here. Can't recommend enough, thank you guys for being so helpful yesterday.

Through out the tragic process of losing our baby we were supported and informed for every step…read morewhich allowed us some peace at the worst possible time. This is now our vet for the rest of our fur-kids.

I underwent two surgeries and spent over $1,000, only to be told afterward that I needed to go…read moresomewhere else. Not only was this incredibly disappointing, but the customer service throughout the entire experience was also terrible uncaring, unhelpful, and dismissive. I expected a higher standard of professionalism and accountability, especially considering the serious nature of medical care. I would strongly caution others before seeking treatment here.

Animal House provided exceptional care for my dog following her complete CCL rupture. They got my…read moresweet old dog in quickly after she began limping. Dr. Johnson performed a TPLO procedure, and I was thoroughly impressed by both the surgical expertise and the comprehensive care provided. The team was incredibly informative, patiently answering all of my questions, and they continue to offer valuable guidance throughout my dog's recovery. The cost of the procedure was reasonable, with many services and medication included. The entire team, from Dr. Johnson to the technicians and front desk staff, has consistently demonstrated professionalism, responsiveness, and compassion. They NEVER seem annoyed by all my questions and they love on my sweet girl. I highly recommend this hospital to anyone seeking high-quality veterinary care.

In and out in under an hour as a new client and a walk in! I came on Saturday right at opening…read morebecause my cat had a cold and wasn't eating and they took such good care of him, and even provided me with treatment/timeline options so that I could make a budget friendly decision. I normally go to Sango but they're closed on Saturdays but I'm so glad to now have another vet as an option for these slight emergencies!

They have changed so much. They use to be so much better. My baby on seizer medicine. He had his…read moreannual in november.Vet said he was good for a year of prescriptions which cost me there. 2 minths later prescription went up $10, 1 month after that went up again $10. Then they said before he gets another prescription he has to have bloodwork. We are on social security, can not afford. So i guess they would have let him die of seizures. He was on his 4th monthly prescription, not even six months. I was so angry. Then rabies month which you are suppose to get discounted rabie shot. I ask them how much rabies shot was, they said oh mam they free you just have to bring him in for an exam that was a hundred & something dollars. What they sre concerned about is money not the fur babies. But thats ok i have found him a sweet vet, non corporation, that is very concerned and reasonable cost for my baby. And prescription is much cheaper. A bit of advice for everyone , get a written prescription from them if you can cause you can get them much cheaper somewhere else . They preferred not to give me a written prescription. Im done and i will let everyone know how they are. Kay James

I am extremely happy with this clinic…read more I have a 2 Great Danes. One of them is very skidding and will get aggressive out out of fear. He was hiding behind chairs in the room and started growling the second he saw the doctor. I asked her if we could try anything else before having to sedate him. She walked him to the back, gave him love and he did anything she wanted. I appreciated that so much. I've also boarded both of the there when I travel and they love it. They love animals there and it shows in their care. I whole heartedly recommended you allowing them to care for your pets!

From the front desk to Dr. Baxter, I love this place. I've been going there for many years at least…read morethe past 10! They take such good care of my babies and they are so nice to me so good to me and the care that my dog gets there not only is for my dog, but for me toothey are absolutely wonderful. Dr. Baxter explains everything and she's so gentle and so kind you can tell she truly cares.

I've had so many bad experiences with different companies, providers, and offices here in…read moreClarksville. Lately it feels like accountability and genuine customer care have been forgotten. Anyone who lives here knows how hard it can be to find quality care, and that reality has been weighing heavy on me. I already had a stressful few weeks working through welcome season within the healthcare organization I work for, seeing firsthand how simple human errors can trickle down and impact people. Today, that stress collided with a very serious situation involving my dog's care. I felt completely hopeless. Every possible outcome ran through my mind, and I broke down. The level of care shown by the staff meant more to me than I can put into words. They didn't just treat me like a customer -- they genuinely cared and did everything they could to make things right and ensure my fur baby was taken care of. In a time when I was starting to believe good people and great customer care no longer existed, they proved me wrong. I will forever remember the two amazing men working at the Sango location that day. You brought me hope when I was losing it. I've never had a bad experience here. At every visit, they take the time to break everything down and explain it thoroughly. Even when my husband brings our dog in, they go above and beyond to educate him -- far beyond what most would consider "just part of the job." This place is rare. Compassion, education, accountability, and true care still exist here, and I am beyond grateful.

Went in to find out prices for my new dobi ill be bring home in may. Not only did I get 0 answers…read morefrom the super bland front desk girl that showed 0 care for my Lil guy but I also asked in regards possible posting his hear at first. She stated we dont crop, and I had to restate I wanted posting not cropping. Nobody there would do it except for an "associate" what ever that means because she has a dobi. So I left in worse shape then when I walked in because I received 0 answers and time wasted

I've had nothing but positive experience for my French Bulldog every time we go. Communication has…read morealways been easy and clear.

DO NOT TAKE YOUR DOGS HERE IF YOU LOVE THEM…read more A few weeks ago, my heart sank when I saw my dog throwing up blood. Panicked, I rushed him to the emergency vet, where they suspected he might have an obstruction. After that first vet visit, I took him to animal hospital, hoping for clarity. The vet there didn't think it was an obstruction but told me to wait 24 hours after giving him anti-nausea meds. If he vomited again within that time, it would likely set the obstruction probability higher. Sure enough, he threw up again within the window. This time, I brought everything--his vomit and stool--and asked for further tests. But the vet dismissed the need for testing, convinced it was an obstruction. They rushed him into surgery, only to find nothing wrong inside. Afterward, my poor dog continued vomiting and having diarrhea. Desperate for answers, I insisted they test his stool again. That's when they discovered worms--nothing more than a simple dewormer was needed, not a $2K surgery. They were quick to ask for money and even charged us multiple times, but took zero responsibility. The clinic owner brushed it off as "nobody's fault," offering me discounted medication instead of real solutions. To top it off, as I was leaving, the assistant had the nerve to tell me, "At least he saw you for free." I wasn't about to pay $80 for five minutes of vague answers. The only thing that felt remotely professional was the owner calling to ask how my dog was doing--but even then, he just repeated that it was "nobody's fault" and that it might not even be worms after all. Turns out it *was* whipworms, and after a 3-day course of medication, my dog started to improve. It's heartbreaking to think how much we went through, all because of a simple mistake that could've been caught earlier. I just wanted the best for my dog, and all they gave me was a painful lesson in how much money can cloud the care of an animal.

I love this office and its staff; they are all so caring and one of my 4 dogs' absolutely loves…read morebeing here. sometimes I think he want to stay with them instead of going home. Their costs are more reasonable than other places and they are not pushy at all. the only issue here is how booked they get, so this is why we have a second vet who is familiar with our pets.

We have been going here for years. Dr. Markham I can truly say he is the best in town. He's kind…read moreand reasonably priced. He is amazing with all my pets. I highly recommend him.

We were a walk in with a reactive GSD. They were AMAZING!!!! Our poor boy has been sore on the side…read moreof his head. The staff made sure that we were able to get in and out safely. The tech and vet were very informative and understanding of our boys demeanor. I think he liked the vet. Well as much as one can like Dr.s. LOL This will be his go to vet. Thank you to all the staff and vet for getting us through this.

The vet assistant was amazing She went above and beyond. I don't remember her name however she has…read morethe beautiful violet eyes. She not only got my kitten taken care of she also prescribed medication for my housecat as well ‍. Thank you for all you do...

Very friendly and compassionate staff. Unfortunately I lost my little dog Rex. The Vet called me…read moreback after normal hours to tell me his test results were bleak and fit us in first thing the next day so he wouldn't suffer. It's always hard to lose them yet they did all they could to cushion the blow of his illness and passing. Sweet thoughtful card with his paw print and kind thoughts from the staff. They really liked him he was a crazy little guy.

I was visiting from out of state, when my dog started frequently urinating and then I saw blood. I…read moretook him to an urgent care vet in Clarksville on 2/6/26. They found lots of tumors in his abdomen after a CT scan but only gave me antibiotics and would not let me put him out of his misery but I should come back next week?!? I was going to take him back home so he could transition with the vet team he knows but he got worse. That's when I found Overwatch Animal Hospital! They were conveniently located by where I was staying so I walked in and told them the situation. They were able to get him in the next day to be euthanized! They were very caring and compassionate and allowed us as much time as we needed to say our goodbyes. The vet confirmed that his cancer had spread to his lymph nodes and he was in tremendous pain and reassured us we were doing the best thing for our fur baby. The process was seamless and their prices were reasonable (half the price of the urgent vet!). The vet and staff were loving and supportive during this difficult time. If I lived here, I would bring all my fur babies here!

The staff here was very respectful and caring when we brought our cat in. They went over and beyond…read moreto be pleasant in an unpleasant situation. They were kind about the limited options available for treatment but discussed in detail all the test results and why death would be the best option for our little family member. A quick 10 minute X-ray and blood lab showed liver disease and diabetes with a high white blood count for another unknown issue. The staff here brought him a blanket for comfort and provided a comfortable setting in his last minutes. Thank you staff.

As a former vet tech for the past 11 years, it's very important for me to find a veterinarian that…read moreis thorough, knowledgeable, kind and compassionate. I have found this in oak grove animal hospital! I cannot recommend them enough!