Called them because a unit was acting up. They charged $175 just to give me a quote, which was…read more$12,000! I called another vendor and got the job one for $2,500. My elderly mother-in-law also accidentally called Burnworth's and they charged her the $175 to come out and told her that it could cost up to $15,000 to replace her AC. She has a simple house and this just seemed mean. After I spoke to my mother-in-law I got her to call the same company that I ended up using and they were able to fix her unit for $400. These guys are not good people. Avoid them!!

From the owner: With over 18 years of experience, you can trust the professionals at Burnworth's A/C to deliver…read morefast and efficient service to Lake Charles, Sulphur, Carlyss, Westlake, Moss Bluff, and the surrounding areas. Our factory trained staff can inform you of your choices and you will never feel pressured or hassled. Call the friendly team at Burnworth's today. We are not a national corporation, but a local, family-owned and operated business. Our priority is to provide the highest level of service with a focus on earning referrals from our satisfied clients. We offer 24 hour emergency services.

They're the best: Professional and polite, good communication, good pricing, turn-key (they took…read morecare of everything), dependable 30 years in business. I'm happy to recommend GoGEN !

Unfortunately Anytime sold to GoGen & after the hurricanes I contacted them to service my…read moreGenerac-they talked me into (in Oct.2023) a wi-fi relay system to communicate with their office (for a monthly fee of course) it burnt out after 5 months. Technician came out and replaced it with another customers device-I asked him who's name is on the box "oh that is my next customer, yours is in the truck" he changed to the correct one to find it did not work either. He then blamed it on the Controller on the Generac. They are demanding that I pay the monthly fee=FOR WHAT-the relay does NOT WORK? Generac Inc.referred me to another company and came and inspected it they said everything is operating as it should and I do not need the relay.

My family has used this company for years, over 4 different homes, spending thousands of dollars…read more We will be happy to send our money elsewhere. The constant mistakes from Trout's employees caused severe damage over 2 homes - photos provided for both. Getting Trout to make the necessary repairs was like pulling teeth, specifically because of Robert LaFosse and his lack of managerial experience. Excessive water damage was caused by Trout in the attic, which required the entire ceiling to be repaired/repainted. The public deserves to know the reputation of this company, the hassle they will cause you, and the stress they will bring to your life by refusing to own/repair their mistakes. They will deny involvement, drag out the process, try to cut corners, or skip out of the repair entirely. There are so many other HVAC companies in the area, there's no need to risk the need for repairs when choosing one.

Most dishonest A/C business in Lake Charles. On May 30 my A/C was not working. Trouth came out and…read morecharged me for the service call and was informed the freon was low. They put in more freon, and everything was fine.... for 30 days. After 30 days my A/C unit started acting the same way. I called them back. Once again the they charged me a service call and for filling the unit again. Fast forward 30 days. Once again, you guessed it, the unit was not working properly. I called another company to come out. They checked the unit and told me there was a VISIBLE LEAK that was very easy to repair. This company repaired the leak that Trouth SHOULD HAVE REPAIRED IN MAY. They refilled the freon and told me I would not need them again. Trouth was purposely bilking me for charges when they could have fixed the leak 2 service calls ago. Don't use this company if you want honesty and integrity.

Christopher was on time, informative, professional, and clearly an expert at his craft…read more Highly recommend.

From the owner: We offer a wide range of solutions to meet all your HVAC/R needs. We service anything from small…read moreresidential air conditioning to large grocery store refrigeration racks and everything in between. We also service hot side restaurant equipment. There is no job too small or large for our team to tackle. With over 35 years in the residential and commercial HVAC/R industry we have built a team of professionals that are competent and can fix anything they put their hands on. We service split systems, package units, exhaust fans, vent hoods, make-up air units, reach-in coolers and freezers, walk-in coolers and freezers, ice machines, refrigeration racks, hot side equipment, and much more.