I came here for work so I cant speak to the medical care here…read more The campus was well labeled and I was able to find my meeting place very easily. Parking was easy, no complaints. And surprisingly, the hospital cafeteria was very good. I have quite a bit of trauma over the years eating in hospital cafeterias and this place was a pleasant surprise and my colleague suggested we check it out. I had a tofu bowl and it was delicious! I also had some fresh pineapple and a diet soda. Prices were reasonable and Id definitely return. The place was swarming with hospital staff and was hard to find a place to sit, so snag your seat quickly. The views are so sick of the mountains, Id never get tired of looking at the mountains here in Utah. Id definitely return and normally I avoid hospital cafeterias like the plague.

My wife went in for reconstructive surgery of her elbow, the injury of which is a result of a fall…read more Places like hospitals, grocery stores, some chain restaurants will always have negative reviews because of the thousands of customers they serve and because of the human factor where things will never be perfect and many will come online to vent their dissatisfaction. All understandable. Our experience here was extremely positive. The experience started with the whole network from their Urgent Care, which was wonderful, to the CT scans, to the physician to this hospital. All in the Intermountain system. The doctor was down to earth, explained everything, entertained and answered questions, friendly, assuring, positive. From checking in at the front desk to post-op care, all the staff, the nurses and attendants were very helpful and friendly and supportive. This goes for their urgent care services as well. Gotta put in a plug for their cafeteria, which isn't a cafeteria, it's a food mall! So many choices: pizza, make your own salad, make your own sandwich, soup, grilled items, deserts, coffee/hot chocolate/steamed milk/smoothie station, etc. Tons of grab and go options. Even can get grilled salmon. I had a sandwich toasted and it was great along with a small bowl of vegetable beef soup. Very reasonable prices. If you don't want to eat here, there are enough good options nearby. It is a comfortable hospital, the waiting rooms were spacious with "comfortable" chairs. I put that in quotes because the chairs really gave me a sore bottom. Plenty of electric outlets and free WiFi. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

There seems to be a lack of information online about this process. Before you go, if you would…read morelike an estimate of the costs, imc provides a number you can call and they will provide a cost estimate. It may take you 4-5 calls to get it. They quoted us about 5k for two days or less. Remember your wife and newborn will be getting separate bills. If your having a boy, circumcism is usually done outside of the hospital. You will also have your obyn fee and epidural are separate fees. Epidural is likely 1-3k depending on length for routine vaginal delivery. Your insurance coverage will determine how much you pay. Our ob told us to go to labor when water broke, but apparently you do not need to go until contractions reach a certain point. if you have pre register, you go in, they ask your wife to weigh and ask her to answer some written questions about whether or not her husband is beating her. They ask this to all women because apparently women are unable to speak for or help themselves without their intervention. Accusing one's husband of abuse prior to birth always improves everyone's spirits prior to treatment. Once admitted they take you to your labor room. Its a private room and a labor nurse will introduce herself and get you situated. Your wife will lay in a bed. There is a chair or couch area the support person can sit. The nurses change at 7am and 7pm. A lot of your experience will depend on your assigned nurse. Nurses seemed competent but they are not Dr.s. Unless you have complication, will likely briefly see dr until baby's head is crowning. Once born, they clean up your baby, let you have an hour with the baby if you choose and offer to inject them with vitamin k and apply antibiotic eye drops. VitaminK was not the pzfizer one, so its was supposed to be preservative free. Your 48 hour insurance stay begins minute baby is born. After about an hour and a half, they take you upstairs in a wheelchair to maternity. Similar type of room. Its a private room with bed, bathroom, shower and Tv. There is also a couch, rocking chair and normal chair. Imc has some free guest wifi service. Maternity nurse introduces policies and procedures and asks for your pronouns. They leave a sandwich for your wife if baby born when cafeteria is closed. You are able to order meals from a room service menu from I think 6am to 7pm during your stay. Husband or support person gets one meal during stay as part of your room costs. Nurses change at 7am like labor. In our experience some great nurses and some terrible ones. They start testing your baby for all kind of things and monitor your wife's vital signs during your stay. They also seek to inject your baby with hep b shot soon after arrival in maternity. Its good to have a birth plan for both labor and maternity. In the morning, someone from your ob's office will check on you and your pediatricians. If you do not have staff pediatric will check on your child. We watched when baby was taken out of room, once we saw a nurse with a syringe injecting something into our child's mouth. We questioned our room nurse and she told us it was sugar water to calm the baby. This was done without our consent. So be aware when you do not have child in room with you. They have lots of questions they ask your wife. My wife was tired and exhausted and chose to opt out of some questions. The nurse called in social services to interrogate my wife because she opted out. It's important for everyone to understand they are creating a database about you and you do not have to answer any of their questions. They are not your friends. Basically anything you say may be used against you in the future. I am not sure why any woman would answer questions on postpartum depression. Best to seek treatment yourself without state intervention. They asked my wife if she was suicidal? If she wanted to sign up for food stamps. Perhaps, their own racism as my wife is not white. My wife has a professional job and would never qualify for food stamps. Also, the obligatory does your husband beat you and are you endangered questions. For some reason, they seem to think these types of questions are good to ask their patients. They were highly offensive to us. We should push back. I am not sure where else you pay 10-20k for services to be treated this way. Imagine if you were buying a car and they asked you this type of stuff. If you wanna know extra costs or their procedures on billing during your stay, they will say call your insurance. If on a weekend, you will have to wait to get any potential answers. Apparently, if you leave in middle of night you are good to be discharged but if in the morning you will have to wait for ped and ob to show up. Lactation specialist was wonderful. We had about 5 nurses. 2 were great 2 horrible and one bad. Nursing care will determine whether your experience is positive or negative at imc.

Where do I begin this review? I can't say enough good things about provo labor and delivery and…read moremom/baby unit at intermountain hospital! My labor experience wasn't the greatest, but the staff made it all so much better. They gave me a wonderful experience that I can share with my friends and family for a life time. I came into the hospital at 6am on June, 22nd. Cynthia Labor and Delivery was our first nurse. She was so kind and amazing! When my labor started she was right next to me to make sure I was comfortable. Dr. Rose was the anesthesiologist who gave me the epidural. I was told by many friends and family how the epidural is so painful. Dr. Rose, came into my room and had me laughing before she started and after she was all done. She was making jokes and singing well giving me the epidural. I can say the whole time I never felt any pain. She was so amazing! my husband and I quote the little things she said. I brag to people how amazing she was. I'm truly so thankful for the fun memories she gave me. not many people can say that about their epidural. Our next amazing nursery was Kanzy. After many hours of labor we found out I needed a C-Section. I was so upset and worried when I found out. I cried, because I didn't want a C-section, but I was willing to do whatever it took to make sure my baby was going to come into this world healthy. While I was crying my Nurse Kanzy, looked at me and told me she was going to be with me the whole time in the OR. I was so thankful for those kind words. After she had said that I felt so much better. I knew not only was I in good hands, but so was my baby. Kanzy was so patient and kind with me. She truly has an amazing heart. While I was in the OR I had another anesthesiologist who helped take care of me. I feel horrible because I can't remember his name. I wish I wrote it down. However, I remember him being so kind while I was scared out of my mind. I had horrible shakes in my arms and he was trying to calm me and told me the shakes are totally normal to have. I was very thankful to have such a caring person looking after me. Our next nurse was Jenny in Mom/baby until. I just have no worlds for how amazing she was. We where lucky enough to have her take care of us two night in a row. She was sweet and loving toward us and we just loved her. Our next nurse was Raelynn. Raelynn was and is such a sweetheart! I felt so bad for her! we where such a needy family and she always came into our room with a smile and was so happy to help us. She took care of us three days in a row. My husband, baby, and I felt so lucky to have her take care of us for three days! When she helped me to the car I so badly wanted to give her a hug. I was in a lot of pain and needed to sit down right away. So, I didn't get a chance to hug and thank her for taking care of us. I wish I could have given her the biggest hug! The last nurse to take care of us was Tabatha. She was so cute and funny! she kept us laughing for sure! She took care of us on our last night in the hospital. I was so thankful for her little jokes. She kept me smiling while our baby was keeping us up at night. Cynthia, Kanzy, Jenny, Raelynn, and Tabatha, Are such amazing, care, wonderful, sweet people! I truly don't know how I got so lucky. I'm sure all the staff at Intermountain Hospital are all amazing, but I for sure got the best staff. When we were driving away from the hospital, I cried for many reasons. I cried because we were moving onto the next chapter of our lives and I couldn't be happier. I also cried because I was so thankful for the Nurse's and Doctors I had to take care of us. I was truly going to miss seeing them all. I tell everyone how amazing the staff is and how anyone and everone would be so lucky to be at this hospital! I can't say this enough, Thank you to all the nurses and Doctors who help bring my baby into this world and thank you for taking such good care of us. Thank you! Love, The Ricks

I've been hospitalized here many times with issues related to kidney health…read more The kidney transplant team helped me line up a second kidney transplant after my first went into rejection. The first lasted 10 years, and thankfully I'm blessed to have a living donor. Both myself and the donor have received tremendous care. From cleaning crew, food delivery staff, techs, nurses, and doctors, they all care. Intermountain hires quality people who care. For me it has been needing to be rushed in and being inpatient, to answering questions quickly out patient. I appreciate the time and energy everyone at Intermountain put in every day.

It's really bad that one medical professionals opinion can totally derail your entire heathcare…read more One person stonewalling several others opinions and recommendations. One person causing me to suffer 21 hospitalizations, 3 heart attacks and a surgery over a 16 month time period. And that doesn't include the dozens of ER trips. Because of this one person I have decided to leave the Intermountain health care system and start completely over with doctors who don't know my history. Restart with all the tests, brand new doctors and specialists. It's extremely frustrating and exhausting but because of that one person I truly believe Intermountain health care will kill me.

I had a terrible second experience trying to get in for imaging with Rayus Radiology…read more A family member had been in the Heart & Lung Center ICU and was taken such great care of by the staff there that I decided to use IHC after my Rayus experience. Although it was a bit of a back and forth communication match to get approved through my personal insurance and get my imaging orders verified from my neurosurgeon, I was finally able to set an appointment with IHC's Radiology department. When I arrived the day of my appointment there were 3 women at the front desk. No one greeted me. I had to greet them first and say good morning. Not one of them answered me back. I said I had an appointment as I approached the two women to my left and the woman sitting down turned and asked the young lady on the other computer if she could take care of me. I was given paperwork to fill out and taken back to change and await imaging. The one saving grace of my experience was the radiology tech. He is the reason I wanted to write this review. He made me laugh from the moment he came to pick me up for imaging. He asked questions to ensure he understood my chart and answered my own questions. He made me feel comfortable immediately. He made sure he talked with me throughout my MRI so that I knew what was being done and what we had left to do. Which is the first time any tech has done so for me. It seemed to make my scan go faster when he updated me like that. I'm usually just sitting in there with my earplugs in or music playing the whole time. His name was John and he was from Memphis. He had some amazing tattoos on his arms and he just moved to Salt Lake a few months ago. John, I appreciate you! Thank you, for being you.

No pictures were taken for patient privacy…read more I want to give a HUGE THANKS to the surgical staff at Intermountain Healthcare Surgical Center (Murray, UT). Each member took great care of me during my 4.5 hour surgery and post op. These are the individuals I remember by name (non-physician), but there were so many others involved that did an amazing job... Annie - Pre op nurse Liz - OR nurse Sam - post op nurse Abbie? - removed my IV As we all know, nurses play a HUGE role with patient comfort and recovery and these individuals went above and beyond. They made me feel at home even in a hospital setting. I drank them out of grape juice, but Sam was so awesome that she sent me home with the remainder of the carton. Little things like this are memorable in a good way and leave a good impression. This facility is very clean and all employees are very cautious about the spread of germs, especially during COVID. I felt safe and comfortable here. There's absolutely nothing I would have them improve on. If I ever needed (hopeful never) to have a surgery again in the area, I would choose this facility. Thanks so much to all the doctors and nurses involved in my surgery and to the others working behind the scenes.