They never answer the phone, we have been trying to get an headstone corrected and add a picture for weeks, no one has called back, my sister left two messages, today is our moms birthday and we wanted to have it corrected by now.. they have the wrong birth year on it, I was told that their procedure was to have it signed off on and it wasn't, it's correct on documents from the hospital and Howard Harris, yet we have to pay to correct it....that's ok, yet!!! answer the phone!!! read more