I've been here for about 2 year's and with the new management this place is basically a modern day…read moretenement with old people and people who are on dialysis and stroke victims.

My loved one was in a rehab center that was absolutely deplorable. I called John Donahue and…read moreexplained my concerns and I wanted him to be transferred. He did everything in his power to get him transferred with all the requests I had for him. Room by himself was a was a major request which he met. The facility was clean and the staff was was very pleasant. I want to especially thank Tony, Marie and Nefertiti who went beyond to make sure all his needs and concerns were addressed. He on the mend and looking forward to coming home thanks to the Therapists and the staff who worked with him diligently. I would recommend this facility. Thank you for your care and patience. I would give this facility 4.5 out of 5

This review is about a nurse named Tonya who worked on my son's floor. My son had an issue with his…read morephone and not being able to adjust the ringer sound. She did everything she could to fix this problem! My brother was also visiting my son at the time. She did everything she could even though she didn't have to! I just want to commend her for being professional and also just being human and trying to help with this situation. She put in an order for maintenance to replace the phone and the next day he received one! Thanks Tonya for being such a wonderful and caring nurse!

This place sucks. Lazy nurses who walk around talking on their AirPods and ignoring patients,…read moreleadership running scam to suck the insurance out of your loved ones, the doors and elevators don't work, food shitty and served cold. The night nurses told my grandma to crap in the bed and wait until the morning instead of helping him up to go multiple times then she got a UTI which she was literally hospitalized for because of bleeding. 1/10 care this place is a joke. Whatever you do, DO NOT, I repeat DO NOT send your loved ones here. This place needs to be investigated immediately and shut down. The only good people are the social workers andres, a few of the desk nurses on the 2nd floor, the main office lady with the short hair and the front desk ladies they were great but other than that they should all be fired. Pack this place up asap! Smh

Patients who aren't able to care for themselves don't get the proper attention. The " call bell"…read morefor help is a joke. They come in the room, ask what is needed, cut the bell off and you may not see them for an hour or more. The staff covers for each other and things often disappear. The beds are very old, some furniture is broken too. It might be ok for a patient that is able to do for themselves but check for bruises & take pictures.

I had to move my husband to a skilled care/rehab facility. I wanted some place that was close to…read moremy home and had a bed available the day he was released from the hospital. As this was the only facility that met both of the criteria, I had him transferred here. I am so glad I did. First, the place is not fancy but extremely clean with no unpleasant odors you usually associate with places like this. However, what sets this facility above all others in the area is the staff. They are excellent! They truly care about all their residents/patients. The staff is friendly, helpful, caring, courteous and excellent at what they do. They also take the time to answer my questions or concerns. Most of the staff have been there for many years. I highly recommend this facility.

Staff is kind. No clue if they are licensed or degreed. One doctor who comes only once a week to…read moresee and treat patients. Physical therapy was adequate, according to my friend, a rehab patient. But. Run down building and property. Poor outside lighting in a parking lot. Poorly furnished rooms, with torn chairs and next to no furniture. Terrible bedding. Cafeteria like dining room with institutional type food. No bathroom in the room; only a toilet and sink with a curtain to pull for privacy. My friend recovering my serious surgery, was not helped to shower for the first two weeks he was there. No shower for two weeks! I would never recommend this facility to anyone.

I am a believer of '2nd Chances' because I am a child of God. I promise to not go off of others…read morereviews, but will see how things continue to go for our mom's care. We have experienced a few hick-ups, but lets see... Trust and believe, if they don't turn around - WE will be honest in our posting and will give all the details of what transpired. God, please don't let this be a bad experience for our mother, and we pray that you will take control of the process going forward. We know how difficult it is to find care in these type of facilities, but we pray that this is 1 that we can say is what we believed it to be upon her admission.... We know that in YOU there is no failure and we pray that the staff and administration here also knows the same. Give them wisdom, guidance and direction to care for ALL patients with professionalism and caring hearts, and the ability to 'know and do' BETTER!!!! (That they should keep in mind that when they treat ANY AND EVERY PATIENT - that this could be their own mother, father, sister, brother, husband or wife!) - Amen.

My husband was there for 3 1/2 wks. An aide left him alone in the bathroom to take a personal call…read moreon her cell and he almost fell. Another night he asked for a pillow under his knees and was told, "I'll see if I can find one", and the aide never returned. She also dropped the call button on the floor so he could not reach it and call for help. He was in pain all night until someone came in at 5:00 a.m. and got him a pillow. He developed a bed sore that they originally identified as such, but then tried to cover it up by saying it was "an abrasion". He was promised at my suggestion, to walk 2x/day, but most of the time that did not happen. One Sunday an aide walked w/him in the a.m., but when he asked again in the afternoon, he was told "I walked with you this morning. I'm too busy now and can't do it." I walked by the nurses' station 2 minutes later and found him sitting there doing nothing! Cleanliness is non-existent. Dirty clothes/underwear was put in a drawer with clean and I had to take everything home to wash it. One day someone came in to "clean" the toilet and I watched her clean the toilet bowl with a brush and then proceed to "clean" the top of the toilet seat with the same dirty brush!! Disgusting!!! Some of the people are pleasant, but others are downright nasty and act like they're doing you a favor. They're getting paid to provide patient care and if they don't like it, they should not be there. This place was a huge disappointment to say the least!

I just spoke to a dining supervisor about my one negative experience, and she was very eager to…read moreensure it never happens again. Three cheers for dining services at The Hill! Now, the only issue involves transportation. There's a push to construct another parking area (or otherwise provide more parking). I would greatly prefer to see a frequently used shuttle between the Hill and local bus stops (routes L, 23, 27, 94, 97, 134, etc) and train stations in Chestnut Hill.

Before his death , my ex-husband lived at this charming assisted living facility. While it appeared…read morethat the care was good and he was happy it was not until his death that I realize what a wonderful place it had been for him. My sons and I were showered with kindness by the staff and told how much he was appreciated. We were approached by fellow residences, who also said how much they valued, our loved one. The staff also guided us through the process of cleaning out the apartment which was much appreciated in our grief.

I am a woman of a certain age , and unfortunately find myself looking for a job. In my job, search…read moreI was interviewed by wesley in upper moreland for the dining manager. Being the professional that I am I did my due diligence in finding out all I could about the company to prepare for my interview. I conducted my first interview and was asked to come back and meet with the residents and some of the other managers. I completed this interview process as well. Not getting to the job is not why I am writing this. I am writing this because wesley @ Upper Moreland feels that they do not have to show any respect to those that have interviewed. After more than a week after the final interview with their residents and management staff , I received no kind of follow up email. I also reached out to the h.R department with a very nice voicemail , which was ignored. I also reached out to them via email, ignored as well. Wesley has yet to contact me with a simple paragraph just letting me know that they selected another candidate. That would be showing respect to the people that they have interview. It's so disheartening when you go through the whole interview process and the company thinks so little of the people that they interviewed that they cannot continue to communicate with them with a simple rejection email. After you run up and down the highway to satisfy their interview process and to see that the company that you wanted to work for is so unprofessional with the way that they handle their employment process. They say they equal opportunity employer, at this point , i'm going to go there , they're not. How can you be an equal opportunity employer when you can't even show respect for a person that is in need of a job. So I doubt if they respect people of a different demographic. I know that this has become a practice of jobs to ghost you instead of contacting you. Such unprofessionalism , from wesley to indulge in such a practice. I should've known as I visited the property twice in real that all of their upper staff is white there was no place for a black professional at wesley. Shame on wesley. Wesley upper moreland..... Has no respect for the people that they interview if they have not selected you for the position.

this was a VERY harsh reality! at first..when tou walk into the facility, you think..ok, not so…read morebad. i think its just a false idea of what the rest of the place looks like. at the entrance, it smells like lysol and seems to appear clean. we checked in (where it took so long).."up to the third floor" they said. we entered the third floor, and we smelt nothing but urine and feces. the nurses could give absolutely 2 shits about anyone there. it seemed to be the social workers lock themselves in an office, in which THEY dont even want to come out. we sat and waited in the area with the desk in the middle, which was falling apart and literally rhe paint was coming off the walls (which from the smell of everything, prob did that!) The Patients couldnt of been in worst shape...people with missing limbs and have compketely lost their minds. there was no support or love or anything for that matter from ANY of the staff. i have never been so horrified in my life (worse that the WORST horror movie you ever saw). i know this is a state line facility and i shouldn't have anticipated much, but wow! is this really how our country takes care of us at the end?! the place is so bad, i would say people in prison are getting a better deal or maybe even a dog kennel. i wouldnt even bring my dog there to WALK AROUND! it really makes you think about the things you want for your loved ones as they reach a ceartin point. its a VERY harsh reality. so people...work hard!, take care of yoir loved ones...MAKE SURE THEY NEVER END UP HERE!!!! ITS HELL ON EARTH!

My Mother was admitted to the Wesley Skilled Nursing Facility in Doylestown, PA after discharge…read morefrom the hospital. While the facility itself could use some updating (that's the reason for 4 stars instead of 5) the Staff is incredible and they were extremely helpful during my Mother's stay at the facility. Nurses Anna and Vicky were incredible and my Mother, who was not the easiest patient, liked them very much. Unfortunately while at the facility my Mother's health declined quickly (not due to the treatment by the facility) and they helped me to transition my Mother to Hospice and made it possible for my Mom to go home to her own house for her final days. The Director of Nursing and the facility Manager were incredibly helpful in setting up Hospice and were extremely supportive of me as the caretaker. I am grateful to the staff and would recommend them to anyone.

Wesley Enhanced Living provides support for family members, in addition to the excellent…read moreenvironment residents enjoy. Coming from out of town, it is a pleasure to stay in WEL's guest suite. The accommodations are beautiful and give a very relaxing atmosphere. WEL's staff portrays an overall warmth with friendliness and helpfulness. The meals, also, deserves a very high rating. I would highly recommend this facility. My only wish is that I had such a facility close to my hometown.

If I could give this place zero stars, I would. I had to request that my loved one be removed from…read morethis facility by the third day of her stay. She was admitted for physical therapy following an injury that required hospitalization, and the goal of a rehabilitation center is to provide quality care that supports recovery as quickly and safely as possible. Unfortunately, that was not our experience. During her stay, I never once met with a doctor or nurse who provided updates on her condition. The majority of the staff appeared irritated and unapproachable when questions were asked or assistance was requested, which is extremely concerning in a healthcare setting. If patient care is truly the priority, the staff clearly need retraining in professionalism, compassion, and communication. It is deeply upsetting to witness how patients who rely on state or government benefits appear to be treated. No one deserves substandard care. Additionally, the condition of the facility itself is unacceptable. The building and rooms are in serious need of renovation paint is chipping, floors are dirty, and the physical therapy room is outdated and lacking proper equipment and materials. For a for-profit facility, more investment should be put back into maintaining the building, updating equipment, and most importantly ensuring patients receive respectful and attentive care. I would estimate that 95% of the care provided was unacceptable. The only positives were that the physical therapy itself was adequate and the food was edible.

Elkins Crest Health and Rehab provide compassionate, high-quality care in a clean and welcoming…read moreenvironment. The nursing staff is attentive, professional, and truly dedicated to meeting residents' needs with dignity and respect. Communication with families is clear and consistent, which offers peach of mind during what can be a stressful time. Therapy services are well-coordinated and focused on helping residents regain strength and independence. It's clear that teamwork and patient-centered care are priorities here.