Got a flat on the way to work and stopped by to see if they could help. Only waited roughly 20…read moreminutes and they patched 2 nail holes in my tire. Everyone was so helpful and they didn't charge me a thing! Will definitely be going back to buy new tires soon!

I got a car from Cars Of Charlotte very easy process. I ran into a wheel bearing issue, after…read moregetting the car car fixed the dealership went 50% on the repairs (crediting my account) which I was VERY grateful. I couldn't make it to the dealership at a certain time so they actually stayed later and fix the minor issue with my sunroof. Motor wise my car runs great no accidents on car fax and they are very helpful. When I couldn' afford the credit card fees they waived them to accommodate me. Have I gotten upset with them YES do people have Disagreements YES! People are still human beings who have outside problems and stresses just like every other human. But all in all they truly accommodate whatever problems I'm having if any and find a way to make it right and that alone speaks volume in my book.

Great service.Professional and friendly staff! Diyaa the manager greeted me and I asked how long…read morewill it take. I saw folks sitting in cars and inside the lobby. But he smiled and said "give us 45 minutes." I was back on the road in 35 minutes! I am now a forever customer! Good value! Good service!

I needed a flat tire repaired. This location was close to my home. We were in and out in no time…read more The tire could not be saved but they had my tire in stock. We were out the door for under $70.

I was on my way to Atlanta and decide to "top off" the antifreeze and oil. I pour three bottles of…read moreoil without checking my oil indicator. Turns oil my car Indicator showed 'too much oil'. Firestone staff Jaylen and Eric were very helpful and put my mind at ease . I observed that the place was overly crowded and yet all the customers were patient and excited... a sign of Good Workmanship for sure!!! don't know why I got carried away. I know that when I return to Charlotte and need mechanical work down I'm coming here!

CADILLAC NIGHTMARE! The manager (Yes!) was suppose to…read morerepair my alternator for $900.00 in addition to a battery replacement! I picked up my car (4 Miles Later my car broke down in the middle of the street! Seconds after I removed my self from the car. Someone hit the car and it flew down the street! (Total Loss!!!) I am so Blessed that I didn't lose my life for substandard repair or was it really repaired???! This is the second time I've posted this review..... I'm still awaiting a full refund with apology!

First time at Sams in many years! The store looks the same. I forgot my discount info from work…read more They looked up my company and saw several but could not link me to it. I ended uppaying $60 (I had hoped to only spend $20) I waited 30 minutes in line because there was only 1 person assisting customers. Finally I am set with my app and membership. We walked the entire store selecting random stuff. Some good deals while others were "meh". I spent more than anticipated but that's how it goes. At Sams you can scan as you go so when you are done you can skip the line because you have to walk under a scanner that ensures you paid for everything. Pretty cool. The area where you can grab a hotdog, pretzel, pizza, etc was busy... Why? Because the prices are amazing! $1.00 for a hot dog! I included a picture of the options. Check it out. Customer service at the register was the worst part of my experience. You know when you ask for help and there is no sense of importance of urgency? I swear it took this one young person 30 seconds to walk 15 feet! Why does anyonehire people like that? I will be back since I now have a membership. I think I will go to the Kannapolis Sams next time.

Love this pharmacy! They care about people. I have allergies and they are quick to make sure my…read moreprescriptions are correct. Most recently the pharmacist Michelle was very very helpful in not only making sure the new prescription did not have anything.I was allergic to but also and making sure I had the right dosage. I love that you do not even have to be a member of sans club store to fill your prescriptions here.But I still like being a member of the store at the same time. When I come in for the prescription only, I don't even have to wait in the line to exit store.

I experienced great service with Octavia and Kevin. My visit was for four new tires, brakes and…read morerotors. They kept me updated on progress and ensured I was satisfied with the level and quality of service I received in store personally and to my vehicle. There was a slight mixup in the tires I ordered vs received. Kevin corrected the matter, which was an error in advertising, by accommodating me with a concession for the inconvenience. Overall, I would return to this location for my future auto needs. The staff were friendly, helpful, and everyone that made eye contact with me greeted me. There are many auto shops in Charlotte. It's truly the little things that aren't so little, like the customer experience, that sets shops apart in value.

10/10 service. Mavis was recommended to me by a friend, and I am glad I took her up on the…read morerecommendation. The service that I received was astonishing, quick but efficient. Robert helped me when I arrived, extremely professional and knowledgeable.

Thank God for Mavis Tires & Brakes on University. This is my second time coming here, and once…read moreagain the staff took such great care of me. They answered all my questions and reassured me that everything with my car was perfectly fine--especially important to me since my daughter rides with me. Everyone was so patient and kind, and Kashawn truly stood out with his professionalism and kindness. They worked efficiently and had me in and out quickly, which I really appreciated. It's rare to find an auto shop that feels this trustworthy and welcoming. I'm very grateful and will definitely keep coming back. Highly recommend!

I came in for an oil change with an appointment. I left the car there to have the oil change done…read moreand called after a 3 hours but it was still not completed. They said about 1.5 hours it should be done. I came back after this time in person and it was still not done. I waited there for another 40 minutes and they said it was done and I would not have to pay for the service. I asked for a receipt confirming that an oil change had been completed. They gave me a blank receipt with no name of technician or any of the usual checklist of parts that are checked with an oil change. After the oil change, I noticed my car was still in need of maintenance as it appeared an oil change was not completed. Not only were they dishonest, they wasted my time and I ended up having to get the service done elsewhere. I will never trust NTB again. Do not go here.

The teenage looking girl on September 30th at 2:15pm tried to charge my husband $88 for a used tire…read moreand argue with him that he did not speak to someone about a specific price. She is not customer service friendly nor does she have respect for trying to argue with a customer. The gentleman who did our tire was nice but for her customer service is trash

What?! How does this place have such a low average?! We love Tires Pacific/Pacific Tires for tire…read morepatches!! They always squeeze us in, are speedy, and only charge $15 per patch. Let me repeat: $15 per patch! They also have modern equipment for lifting the car up and for balancing the tire. I can confidently say that if you need a tire patched, you should come here. They're also very honest people.

The district manager Tyler was extremely kind and helpful to me and everyone in the location! The…read moreperson doing my oil change was extremely helpful as well and informative.

I've used Grease Monkey for years, so came to this one when I was passing through Charlotte. It's…read moreok, as long as you don't buy a battery. They sold me a high-end battery, which they didn't have in stock, so someone delivered another battery. I didn't notice this for a few weeks, when I eventually popped the hood. A $300 battery. I was told it came with a warranty, but that was actually $100 of the total $300. I have never EVER paid this much for a battery and don't know why I did that day. Go for the quick and fair-priced oil change. Avoid buying anything not related to that.

Took car in due do to rear brake noise. Figured it was time to replace due to mileage on car. After…read more10 minutes management brought me the rock that was hung between brake and rotor They could have easily done a brake job but did not. I have been taking my vehicles to this location for over ten years. They do good work and are honest. They even recommend good place for transmission rebuild when I needed that done. I trust them!!

Brought car for over heating. 1yr and half later I still have overheating issues. They first said…read moreradiator. Then they say water pump. Took it to another firestone, they say nothing is wrong. Car still overheats. 3rd firestone says this car has blown head gasket. Wow! This company will try and take advantage of you. Concord store has terrible management and will get rude with you on every level. You're just a number to these guys!

Love this place. It's my go-to for tires. One con is that they do not do alignments at this…read morelocation. The staff are always friendly and helpful. They have the best prices for new tires that I have come across. They gave me a credit when my tires didn't live up to the warranty. My teenage daughter had a nail in her tire, she brought it here and they replaced the the tire. Never any issues.

This location is fantastic. Brian, Cody, and the rest of the group are very professional and always…read moretake care of the customers in the store. Before I could even walk in, I was greeted by Cody and they got me taken care of in less than an hour. Great service and always provide the best deals. Highly recommend this spot!