Was a cool experience and professional tenders. Nice building with cool interior and Lexi did a great job taking care of everything

Employees are friendly. However, what was reflected in pricing was different from online to actually paying at store. They did not or would not recognize that even me showing them the order in my email. read more

Pass on this place. I've been coming here for over 3 years... the last few visits have gotten progressively worse. Today's took the cake and I'll take my money and my recommendations to another dispo. Note to management. Train your employees on customer service and product knowledge. Employees don't argue with customers and act aggressively. Employees don't insist you are wrong when in fact, the customer (I) was right. It's not my fault you don't know your product. Do better ffs. Your crew embarrasses your brand. read more

The first couple of times one of their employees was rude, I brushed it off as part of the human condition: maybe she had a bad day. Now that my husband and I have become regulars, I know that she's just an unpleasant person who offers zero customer service. She has straight brown hair and apparently hates her job and everyone around her. It looks like others have similar qualms. Everything else about this place is pretty good (other bud tenders, price, quality), but I dislike going in because of that one employee. read more

This used to be one of my favorite dispensaries until they went recreational. Now they have a nice selection of flower for the recreatiobal side and not so much for the medical side. The price of concentrates are to high and dont always have availability on med side. Customer service has gone down hill real fast. Due to these changes I DO NOT RECOMMEND THIS PLACE FOR MEDICAL PATIENTS.. If you want better reviews try providing better customers service. read more

I've been coming here since getting my med card, I love the products and the deals and most of the staff is very friendly and sociable. However, one of their employees gives off the vibe that we are inconveniencing her, though it's not to a point where I would wanna take my business elsewhere, like I said everyone else and such are cool people. But maybe train this individual in being a little more friendly or idk, that us customers aren't wasting her time. Some of us who go here probably deal with anxiety around people and maybe other neurodivergence. I'm lucky that I've gotten the feel of the place and am comfortable having gone there for so long already, but if I was new and this was the person I was greeted with, I probably wouldn't be back. read more

I'm giving you 4 bc I do t want this to mess up your score too too much but there's a relatively new bud tender there that's rude and doesn't seem to like her job. She was like verbally short and kinda sassy! Fair skinned and smooth brown hair. Who wouldn't be happy working at a dispensary? Crazy. read more

would been better experience other than the product doesn't match the prices and I bought an infused eight dollar join that was literally a bowl.. obviously they don't know what a joint is.. but on a positive note the bud tender was most excellent and very pleasant... read more

Didn't take us because a slightly cracked ID, my SO was going to buy it but apparently its not allowed, crack is less than 1/4 inch. Wouldn't suggest going here. read more

Best dispensary on powers. Happy with everything I've bought from here, and everything is super friendly and kind

Lost my order , waited 10 mins to even be told my order was lost . Told I need to prove my order and I was at the wrong location. Sent to my car to get my phone only for me to show them the order and not get anything for the mistake expect a re make which I waited another 10 minutes for . Go to any other dispensary!!! read more

This place is amazing wonderful staff and great prises . great selection and loved working with Van .

Great staff, great selection, will come back again! Short wait time, they had over 15 strains, the black triangle and jabberwocky were excellent. read more

One of my favorite dispensaries in Colorado Springs. Great buds for the price. And they have rosin which a lot of dispensaries don't offer. Bud-tenders are all nice too, BUT they are very slow. It takes a long time to get in and get your stuff. read more

I've been going to this dispensary since it was only one location and was PMS. I'm surprised at all the negative reviews, as I've always had timely top notch customer service. Their flower is always excellent with prices that can't be beat. They have a huge variety of everything with knowledgeable tenders that are awesome in helping you decide what's best for ailments. Keep up the great work and don't listen to the haters. read more

High tops has one of the best selections of flower in Colorado Springs in my honest opinion, absolutely love the deals I get on 'high days'

Honestly Its the Best ...the quality they have and I think the best part is their Customer Service . If you don't feel comfortable they will make you feel comfortable. If you don't know something,, like I didn't . They told me all about it. and didn't make me feel stupid... THANK YOU for a GREAT experience read more

New to the area in Colorado Springs, moved here down from Denver. This WAS going to be my new place. I came in today everything was going well until they gave me the wrong edibles!!! Specifically asked for EVERYTHING INDICA, they read it all back to me. Literally walked out the door opened bag and it's a SATIVA. This was less than 1 min. The First Lady said they would fix it, then the man comes out and says we can't it it back but u can have 15% off your next order. Are u kidding me that's not fixing what I came in for today. And to make me PAY AGAIN FOR YOUR MISTAKES !!! I think not!!! I'll drive to Denver and never come back here!!! read more