Every time I go to shoot there it is the best experience! Counter people are super and the RSO is a…read morevery observant and helpful person. I feel safe on the range there!

Staff is super polite and rental options are pretty great (fun stuff :D), but cramped conditions on…read morethe range. If you're shooting alone it's a nice clean place, but I brought a group of 4 in two lanes and it was *close* - so maybe bring a date ;) instead of a bunch of dudes. You can't load mags behind the line so you're all up in each other's space and there's no storage under the tables like at some other locations.

The gun store no longer features a shooting range, but it remains a highly reputable establishment…read more The attendant who assisted me was a courteous, elderly gentleman with extensive knowledge of firearms. They are skilled in engaging with customers and providing exceptional service. I highly recommend using this shop for any of your firearm needs.

Love the people! Willing to talk to me about the many questions I have! Garrison only person I…read moretrust to work on my guns! Does a great job and way more affordable than the big box stores. Only place I will buy guns at now!

Th service is unbeatable here honestly. Outstanding job. Had a wide range of firearms to select…read morefrom and showed us several that we were interested in with no issues or no showing us anything we didn't want to see! The pricing is pretty fair, plus we got a package with the firearm that we purchased that made it worth its value! Overall weve always come to range even when it was point blank, it's always been a great place with friendly faces and always someone who's willing to extend there knowledge!

This afternoon I was in the store looking for a fathers Day gift. I would consider my self a semi…read moreregular customer. I've noticed lately things seem to be going from bad to worse with customer service. I was truly hoping that it would get better since this is the closest store to me , which makes it very convient. But today takes the cake and I will not return. The amount of unprofessinalim I witnessed today was totally uncalled for and something you would expect to hear in a bar not a retail store. As I was shopping , there was young man and 2 females, one older and one wearing a bikini top under her world shirt, standing by the counter /register area, who were laughing and talking about one of the females recent "relationships" with very inappropriate, intimate details, such as a " Indian pole riding ", which is offensive in so many ways , as well as joking about how they were all violating HR policies right then . Not only that, the older lady stated that Angela , their HR person was in Cincinnati , was nice and wouldn't care. The man then said that he was going to hit on her so she could become his sugar momma, which they all found incredibly funny. All the while customers in the store could hear everything and were being ignored. There were 2 other male employees in the store helping someone , but anyone else was ignored. To me this screams lack of accountability and leadership . I know I'm only one customer. But I doubt that anyone that overheard this interaction will be back as it was disgusting to say the least . Please do better! And have more self respect.

Employees there are very knowledgeable about guns, almost any type. They have great range…read moreinstructors. The range is clean, air handlers help on the range. And the employees are nice. I see some 1 or 2 star reviews and I have to wonder who these people talked to. It could be the night staff that I don't know about since I normally shoot during the day time. When the range sold we were apprehensive what the new owner would be like. He's a great guy. I would like to suggest that anyone that had a "bad" time - give it another shot - call and talk to Yan or Bill or Mark (Mark talks low so he's hard to hear at times but he KNOWS guns). They are very safety conscious there and that's really one of the most important things.

Great experience! Staff is super friendly and knowledgeable. Would highly recommend to anyone.read more

I recently took a couple of antique rifles into Indy Arms for a level 3 cleaning, which includes…read morecomplete disassembly, ultrasonic and manual cleaning, lubrication and reassembly. The gunsmith on staff did an amazing job with both rifles, he's very knowledgeable and shared some useful information, as well as going above and beyond the call of duty, regarding some of the details. I always enjoy working with the staff at Indy Arms, as they have good product knowledgeable and are always friendly and professional. It's a good place to shop, they provide an impressive selection of training, and the shooting range is a lot of fun. I highly recommend them for all the above.

Took an intro to handguns class with Dan. The class was extremely informative. As someone who has…read morenever held a gun previously - I learned a lot. Actually surprised myself with some really good shots too. If you're interested in classes- they're all fantastic!

Got to love any gun store.... They did take great care of me while we lived in Indiana …read more Recently made a interstate transfer and they made it awesome

They have no website, which is a red flag for any serious business nowadays. while its probably ok…read moreto buy direct from them if the store is even open, but they lost their FFL once and the current one expires soon... so I wouldnt suggest any facebook, insta or other "buys"...

I'm waiting three stars for the simple fact that they have a good amount of inventory but in the…read morelast couple years they have hired way too many employees. They act like you don't exist when you go in there because they're too busy talking to each other . Last time I was in there I counted at least six maybe eight employees way too many for such a small store it was more cluttered than anything with bodies. I did make a purchase on this visit which I have been in the store multiple times over the years and I have run into this employee Tommy a few different times and he seemed out of it every time I dealt with him this time he did my paperwork and he reeked of alcohol and it took him more than 35 minutes to do a simple paper form and check me out. He is a liability .

This is a Great store! Great competitive prices! Great service! Fast and efficient! And an always…read moreFriendly and Helpful staff!