I was lured in by the radio ad! How about you?…read more
There were six points of contact, and no one ever mentioned that there was a $55.00 consultation fee!! Not when I made the appointment, not in the confirmation email or two text messages, not when they called to confirm my appointment or when I arrived. The 10-minute video they had me watch said there were no contracts and no hidden fees. So imagine my surprise when they asked me to pay a $55.00 fee on my way out the door. I paid it, but I was mad.
A manager called me within a few minutes and said there was a consultation fee, but because it was never mentioned to me, she would refund that fee, and she did.
The Red Mountain program is similar to what is already out there. The weekly check-ins and counseling are the most expensive parts of the plan (similar to Weight Watchers), in my opinion. They counsel you on how to eat, but there is no buying food from them ( not like NutriSystem). They do promote and encourage you to buy their smoothie mixes, array of vitamins, energy shots, etc.
I've completed and lost weight on IF + Keto, and twice on Weight Watchers successfully. The common ground is .. calories in and calories out. Most weight loss programs offer food & exercise counseling; some go further with weight loss prescriptions to suppress your appetite or stimulate metabolism. None of them are custom fit unless you go to a dietician. Under the Affordable Care Act, most insurance pays 100% for you to go to a nutritionist/ dietician. Ask your insurance company about this!
My problem is a sluggish post-menopause metabolism that won't cooperate. The RM program wasn't offering anything I hadn't already tried. I was only interested in their Boost shot.
RM's first impressions are amazing! The building is new; the lobby is large and inviting. They gave me a packet to look over while I waited for my appointment. That was the perfect time to have mentioned that there was a $55.00 fee for the consultation, but they didn't. The receptionist quickly went over everything in that packet, I felt like the packet was very upfront and honest, especially about what it cost.
I was called back to meet with a med tech. She was friendly and kind and made me feel very comfortable. First, I stood on a machine that gave a full diagnostic report of my weight, BMI, general balance, etc. Then, she took a few pictures of me. She moved me to another room down the hall and went over my medical history. She asked me to watch a 10 minute video that basically goes over the two plans RM offers. A different lady returned. She went over my past surgeries and current meds. She never emphasized at any point that I would be under the care of a doctor, NP or RN while I was on this program (it's language they use to promote the program).
Immediately after watching the video, she wanted to know which program I wanted to sign up for. I expressed that I was already practicing a healthy eating lifestyle; I was only interested in the Fat Burner Booster. She explains they can't provide the Booster Burner unless I sign up for the 3-Step $599 per month program, but I could buy the vitamin shots instead. The minute she knew I wasn't buying a program, she was out the door ... end of visit, even though we were in the middle of a friendly conversation.
Honestly, it would save me a lot of time if they had done everything in reverse. Interview in the lobby, go over the two programs, and if you are interested, you could proceed with the diagnostic report, pictures, video, go over your plan and get started.
I did not sign up for the RM weight loss program and my review does not reflect if it works or not. I've been on diets like this, and you will lose the weight if you put the work into it -- I can testify to that.
