Absolutely awful experience. I had to add them to Yelp so i had a place to vent my frustration and hopefully stop other people from falling victim to these con-artists.
My girlfriend and I used 'The Reigate Cleaning Company'.
We used them for their end of tenancy cleaning. After being hounded by Heather to pay them before the job was complete we did so in good faith. Our stupid mistake. When we returned to the property for check out we found that they basically hadnt dont the job promised. So much so that we had to pay another cleaner to do the job. As you can imagine we were very annoyed, so we decided to request an explanation.That was over a month ago. Despite calling, e-mailing and even sending recorded post (which they have not accepted) we are yet to get a response.
We have contacted Highl Polished as the parent company, and they have also decided to ignore us.
Disgraceful company. Avoid at all costs. read more