Went to look at an apartment for rent. Office lady was very personable and helpful. Location was…read moresafe and close to downtown. Apartment was a little outdated but ok. The minute we walked into hallway we smelled a bad odor and odor continued through whole apartment otherwise it would have been rated higher.

I want to start off by saying we've lived at Kensington for about 1.5 years now, and it hasn't been…read morea totally awful experience. The apartments are older, hallways run down and worn. The parking is atrocious. They claim they're very strict, but people from other states or companies park in residential parking and is residents get stuck walking a half mile from visitor parking. Last summer, we had an issue with wasps and have not been able to use our balcony since and cannot open our bedroom windows as they get it past the screens. If you call to make a complaint, they pass you around to all their different offices just to tell you that your landlord has to file the claim and you can't do anything. For the most part, it's a pretty safe place to live. There are just a few factors that bring it down a bit as mentioned, and if we had to pay the ridiculous rates the office charges I'd never resign the lease. I spoke to the sales office while on the apartment hunt and not only were the prices ridiculous for an older building in Richmond, but they were very strict and not accommodating at all. (We rent through a separate entity at cheaper rates).

Was a nice place to live until the property manager who lived on the property was let go and she…read morehad to move and the great maintenance guy Jeff retired. They brought someone in that just said this was a side job to earn extra money (had a full time job somewhere else) and was hard to get hold of. One day my smoke detector was going off non-stop, no smoke, nothing was going on but water was leaking from the ceiling, going through light fixtures. So I called maintenance, it was after hours, took them 2 hours to get there. (Took 2 years to get patio door fixed) He kind of looked around and said, I'm not sure and left. Smoke detector is still going. Water still coming down even more, flooding my bathroom, hallway, getting in the closet. I lived by myself. It was kind of freaking me out so I called 911. The cops came and actually went upstairs and found out the people that lived above me their water thing in the closet had been leaking, and they didn't even notice. So the cops wanted to know who the property manager was. I told them his name (mike) they looked him up and apparently went to his house in the middle of the night, which really ticked him off. Several months later, my lease wasn't renewed and they wouldn't tell me why but I knew it had to do with the whole water leak thing and me calling 911. I had been there eight years. Always paid my rent on time. Never caused any problems, and this is what I got. It started to decline when they let go of everybody that had been in the office for years and brought in a bunch of youngins that really had no idea what they were doing. Let this be your last resort if you can't find a place and be knowledgeable, or have friends that are knowledgeable and know how to fix stuff. Their maintenance half arse fixes stuff and with the rent you pay, you think they'd have people that actually know how to do a good job but nope.

They installed lvp flooring in my kitchen and entry. They did a fantastic job. They are really easy…read moreto work with and my floor was installed within 2 weeks. I'm very pleased with my experience.

Well, this company seems to be a 1 star or 5 stars, nothing in between. Unfortunately, we got the…read more1 star experience. It started great when we stopped in & spoke with Tony about redoing our kitchen floor. Picked out what we wanted & scheduled for Tony to come out 2 days later to measure & provide an estimate. The estimate was emailed to us by the end of the day. The price was a little higher than another we received, but like others, got a good feeling from Tony so we accepted it and paid 1/2 for the deposit. Told the remaining amount was due when the job was completed. This is when things began to unravel... Scheduled the install (which was to take 1 day), were told they would be out b/t 9-10am. 2 of the 3 young men arrived at 10:30 am. I was told the lead, Jeremy, was running late. Apparently without a lead, the other employees are just paid to unload the supplies, work at molasses speed & take multiple cigarette breaks. When Jeremy did arrive, work actually began to happen & they busted out the job. BTW this was a "floating" floor, so they did not have to rip up the old one, just install the new one over it. As their work day ended, I was informed that the transition strips were backordered, but they would have them in a few days and would call us when they arrived. Because the job was not complete, I chose to not make final payment in the thought-we won't be a priority if they've already been paid in full, which Jeremy agreed with. After no call for a week, I called them to inquire about the strips. I spoke with Kathy (office manager??) who informed me that the strips had come in, but they weren't happy with the color & sent them back. OK, but why not call & let us know this??? Another 2 wks. pass with no communication from VDF, my husband called to check the status & was told they were in & scheduled for them to come out a day or 2 later to install them. Again, why do we need to call them??? Jeremy & another young man arrives when scheduled & shortly after informs me that they didn't send him with enough strips to complete the task. This is where things really get to the point when you have to wonder how this business is still open.... Jeremy tells me that they are going to go back to the shop & check to see if there is more available. If not, he personally will drive out to their supplier (I believe he said it was in Elk Grove Village) and get more so that he can finish this job today. I asked him to have someone call me when he got back to the shop to let me know if I was waiting for him to come right back or if he indeed had to make the trip to the supplier & I could go into work and get some things taken care of. After no phone call & no return of them after 30 min (the shop is 10min. from our house), I left & went to work. Probably another week passes & I get a call to finish the job. Jeremy arrives (on a Friday) & is unable to install the strips b/c of issues with the track & thickness of our carpet. He tells me that he needs to get strips of wood to install under the track to lift it higher. He tells me that he will return that evening at 5:30p.m. and leaves a small mess of material on the kitchen floor where he was working (the strips, carpet strips that he removed, etc.). Now, I know you'll be surprised here...but, he didn't return that evening, and again NO PHONE CALL! 2 days later (Sunday afternoon), he called & asked if he could come out & finish the job, which FINALLY happened. I was out of town, and my husband was on the phone when he was finished. My husband, obviously as frustrated as I have become with this, told him he was busy with the phone call & would stop in during the week to finish payment on the invoice. A week passes & got busy with life & our business and hadn't gotten over to the shop to make that payment. And yes, wanted to make it in-person to discuss our unhappiness with the service we received. In a matter of 24 hrs. we received a total of 5 phone calls from Kathy at both our business & home requesting final payment. 5 PHONE CALLS IN 24 HRS, beyond insulting! Especially, when we didn't receive 5 phone calls from this company in the 5 WEEKS it took to finish a job that was suppose to take 1 DAY!! We will never do business with this company again, I'm not sure I've experienced such unprofessional & subpar customer service from a business.

I would highly recommend Crafted Countertops. After selecting the slabs I met with Wyatt & his team…read moreto approve the countertop layout. Prior to install they came out to measure to make sure we had the perfect miter of waterfall to backsplash for our Nero mist honed granite countertops. We are thrilled with how the countertops turned out, they make the kitchen!

I highly recommend Crafted Counter Tops. We received a great product at a good price…read more Kylie & Ashley in the office made the ordering and setting up the install run smoothly with no issues. Lalo & Rafael did a phenomenal job installing our granite. We are very pleased customers and would definitely use them again.

I live in a condo through lakes property management and it has been a nightmare for 3 years. The…read moreHOA doesn't care about anything and will NOT do their job at all. I hope you are seeing this, Stacey Akerley. Apparently to her, you can get threatened and harassed by your neighbors and it's just fine, no action will be taken. This company is a joke- if you ever think about renting or owning a property through them-RUN!!!

I would not recommend doing business with this place. The manager is very unprofessional. The…read moreassistant manager says she can't do anything that only the manager can. I dont think anyone at this business knows what they are doing. They do not return emails or calls.

I absolutely love living in one of their apartments. Dana, is fantastic manager, and her…read moremaintenance man is on the ball keeping our building looking great inside and out! My apartments is beautiful, and I feel very safe and happy here. I highly recommend Wisconsin Management Apartments. And, I am a senior citizen and safety and a nice comfortable affordable apartment means the world to me 5 stars. Thank you Dana for caring!

they will not do automatic withdrawal!!! this has caused me count problems. why can't they take the…read morerent out of my account when rent is due?????