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    Higher Ground

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Higher Ground

    Venue rental

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    7 years ago

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    White Chateau at Cecil Farms

    White Chateau at Cecil Farms

    (3 reviews)

    This place is awesome. Very nice and beautiful you get to see much of the county and if your lucky…read moreyou can see some of kentucky's wildlife

    We normally aren't the people to write reviews; however, we feel our experience needs to be shared…read more We recently got married at White Chateau after rescheduling (4-6 weeks before our initial date, giving plenty of notice as the contract stated) due to covid. We had to pay in full in order to reschedule, even with the state of Kentucky being shut down (which isn't our main complaint). The day of the wedding, everything seemed to be running smoothly. Suzanne did a great job setting all of our decorations up and preparing for the big day. The event space was beautiful. After the traditional parts of the reception were finished (dinner, dances, cake, etc.), around 8pm, Suzanne and her staff started abruptly cleaning everything up and throwing things away, which included clearing the decorations off tables if people left, went to the dance floor, or even stepped outside. This made it seem like the night was over. (Per the contract, we agreed to having the venue until 11pm, with our vendors being out by midnight). Even though we appreciated the help with cleaning up (which per the contract, we weren't responsible for) 8pm was way too early to start. The Favor cups bought for the guests were being thrown away with cold beverages still in them, glass jars full of dog treats were being tossed in the trash, our flower girls cup with her name on it (again a gift we gave her) was thrown away, along with a wedding card and money that my grandmother had lying on the table while she went to the restroom. When approached about the card, the coordinator got very defensive saying if they did throw it away it's in the trash and showed no remorse for the situation. There was lack of communication, never asking what we wanted to keep or throw away. A key reason we chose this venue was because the coordinator completely sets up and tears down for you. So for us, we preferred to pay the more expensive price for a venue that would do just that. We brought a small uhaul with our decorations, took them inside, she decorated, then after the wedding we verbally agreed to leave the uhaul there and would pick it up really early the next morning (Sunday). At 9pm, the coordinator approached the groom asking if he was going to back the uhaul up so we could start packing everything up and how we had to take the uhaul with us that night. Normally that wouldn't have been an issue; however, that's not what we had previously discussed. I am a complete planner (even down to the minutes parents were supposed to arrive to various locations throughout the day lol) so I definitely would have had a plan in place if this was communicated prior. Again, this made us feel like an inconvenience, cutting the night short, and ultimately causing a negative experience on our big day. Altogether, we truly had a magical wedding and had a great time with our friends and families. The ending our night was poorly handled in many ways causing our negative experience on one of the biggest days of our lives. We ultimately felt like an inconvenience for the coordinator through the lack of common courtesy, lack of communication, and the lack of approachability through the general demeanor of the staff. We can only speak from our experience. We only hope this review helps others think about the venue they are choosing and allows for improvement for the White Chateau venue.

    Country Plantation House

    Country Plantation House

    (12 reviews)

    Beautiful venue for a wedding! We were amazed by the antique look of a relatively new build.read more

    If you are thinking about having your wedding at this venue, run in the other direction. The venue…read moreis beautiful, but it's being horribly mismanaged. The person who manages events for this venue shouldn't be working with the public in any capacity. She was incredibly rude, unaccommodating, and at times down-right nasty, and the behavior started at our rehearsal dinner and continued throughout our wedding weekend. Oddly enough, in the year leading up to the wedding and at the two meetings we had with her onsite, she was extremely nice, accommodating, and communicative. She acted as though weddings at the venue were a well-oiled machine and that she had things under control. I'm not sure why a switch was flipped (I feel as though we were very nice and easy going clients throughout the entire process so I'm not sure what we did to deserve her change in attitude), but her behavior did a complete 180 just in time for our wedding. She spent the weekend being extremely rude to our family, wedding party, and guests. Friday night was spent talking to me (the bride) like I was a dog at what was supposed to be a sleepover with my bridal party (she ruined the night), as well as getting into a yelling match with the owner of the property in front of my entire bridal party and in-laws. We basically paid over $6,000 to be talked down to the entire weekend. Her excuse for her behavior (and the owner's excuse for her actions) is that they were short-staffed. When concerns were brought to the owner, it was as though he already received our money, so he didn't care how we were treated. As a venue, it is THEIR responsibility to ensure they are staffed properly. As paying clients, their staffing problems should have never become our issue. Saturday (the day of the wedding) was spent hearing her yell and speak rudely to anyone who came in contact with her. I'm not really sure what the venue manager did on Saturday, because our day-of-coordinator (a third party vendor) did the majority of the work. You would have thought this was the first wedding ever held at this venue due to their chaotic manner and lack of organization. Details that were discussed in the weeks leading up to the wedding (and even the night before the wedding) were forgotten and missed the day of. Best of luck wanting to do something differently than the way the venue manager was accustomed to doing it- you'd get immediate pushback with zero regard for the fact that this is OUR wedding day that we're paying money for. Just no accommodation whatsoever. Staff from the Plantation House wouldn't even dismiss our guests for dinner. They were truly there to put out tables and chairs (after I was yelled at about the number of tables on Friday night, the wrong amount of tables were still put out), prepare the food (one of the only positives of this place), and loudly complain about guests entering the house and the bridal party using the front staircase. Might I add they never put out a sign (which belongs to the venue) that points guests in the direction of the restrooms that are in a separate building, so guests were forced to come in the house to find a restroom. I'm still confused as to what we paid these people thousands of dollars to do! There are many more specific instances of rude and nasty behavior specifically from the venue manager that occurred all weekend, but if I were to go into detail, this review would be the length of a novel. We still had a great wedding, but it was no thanks to the Country Plantation House. Thank god for our day of coordinator, wedding party, family, and friends who stepped in to help. The current state of this establishment is truly a shame because it's in a stunning location. It was my dream to get married here, but the actions of the staff turned my dream into a nightmare. A wedding is a once-in-a-lifetime event, and it's hard to get over the fact that we were treated so poorly on our special day. Beware of this venue, and don't let them fool you into thinking they will take care of you on the biggest day of your life. Instead, you'll pay over six grand for terrible treatment and a venue that couldn't care less about your wedding. If I could leave zero stars, I would. Edit: beware of the most recent 5 star review. It's literally from an employee of the establishment.

    Higher Ground - venues - Updated May 2026

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