Bought several disposable vapes and they last a day, have asked for refund or replacement but the…read moremanagement says no. Will not shop there again. Poor customer service.

I visit cloud chasers quite often and everything I go I have the pleasure of great customer service…read morefrom Cody very polite! And always with a smile please keep him he is the reason I keep coming. Thanks, sincerely Anita

Always has my braids always in stock and very reasonable priced. Very knowledgeable lmread more

I was in the store for the first time this week and my husband and I were looking for a new vape…read moresetups and juice and the woman who owns the store and was helping us was hands down one of the most helpful courteous and friendly, making the whole time there a good pleasant time definitely a place I will continue to go back to and would recommend to anybody out there big shout out they are a great place!

So I normally come in here almost all the time. This has been the place I've been going for the…read morepast 2 years. Even met the owner and they have always been nice and very helpful with great customer service. Coming from the customer service industry myself this is always a huge benefactor of where I do the majority of my business. How ever today I felt like the customer didn't matter. I was in buying 2 replacement glasses for my cleito, 2 replacement atomizers, a new cleito Exo from a young man and the young lady (both were extremely helpful and nice with great customer service attention(felt like I matter)) the young man had talked me into the new smoke Alen set up. Witch I was going to buy until when I asked if we can swap the atomizer for the same one just in black instead of silver. He didn't know so he asked his boss ( a young heavy set man that came from the back) he asked him right in front of me and. He told me nope they come the way they come and walked away. Now I totally understand stand that he mite not be able to swap it. But the way he said it was like he cared less if I bought it or not witch with no explanation. Now I felt they he didn't want my business so I returned everything but what I really needed. I just hope someone address this. Because with more and more business going to online. It's good customer service that keeps the local buyers buying.

From the owner: Your Sapulpa and Tulsa area specialists in electronic cigarettes and vaping!read more

Don't sleep on this place!…read more Hotbox Tulsa is THE place to go for all of your smoking or vaping needs! They also stock an array of neat novelty products. The staff is friendly, professional, and courteous to boot! Whether you're looking for cigarettes, cigars, disposable electronic cigarettes, pod based electronic cigarettes, or sub ohm vaping, they've got you covered with devices, coils, and a vast selection of juice. They also carry pipes, and water based smoking devices for those of you smoking non-nicotine things. *wink wink* They carry incense, as well! In case you need to mask the smell of anything you may have been smoking. Hahaha. They have terrific hours. Open until 9pm. So if it's 8:30pm, and you find yourself thinking "oh snap! I urgently need Black clove cigarettes and vibrantly colored contacts to try to impress a goth girl tonight!" you're silly, and you should just be yourself, but you don't like that answer, you can acquire Djarum Black clove cigarettes, AND novelty colored contacts at Hotbox! Give this place a try. You'll be glad you did.

I got three puff bars and four wraps of dutches for 30$…read more YOU CAN NOT BEAT THAT. The staff is super friendly! The store is well up kept and clean. Very professional atmosphere along with a relax environment. Thank you Shawn for all your help!

Great customer service. Excellent product quality and selection. Friendly staff. Very fair…read morepricing. They make appropriate each customer.

From the owner: Best prices in the area read more

Amazing customer service, and very helpful. Been coming here for years they always get me exactly…read morewhat I need!

Outstanding service. made me a good deal on a hole case. great place to shop. Only place I go.read more

Excellent customer service did choice of vape juices very easy to read. Menu of all vape juices,…read moreavailable to purchase all up-to-date, vaping, mods, and thanks and coils for older models of mod.

I definitely recommend this place. The selections are good, and the staff very attentive and…read morelikeable. If I'm going to vape, then here's where I'm getting my stuff.

Very unfriendly and uncaring staff. Every time I go in they act like they don't want to be there…read moreand act like my service is a burden to them. This is every single time I go in

I'm a truck driver that had a load cancel. Was down to my last few drags on my vape when I found…read morethis place on Google. Called them to ask if I could get a big truck anywhere near their place. The man did one better and came and picked me up since I was just down the street. Very thankful for that. Lots of juice to choose from and equipment for vaping. I highly recommend this place. Truly outstanding!

Great place to get all your vape needs. I'm new to vape and they were very informative. I had a…read moreproblem with my new vape and they replaced it without question. I highly recommend them.

If I could give this company 0 stars I would. The owner Larry has no idea what customer service is…read more I was upset because I bought my boyfriend a vape and it wasn't working. When I bought it he said I should keep my receipt if there was a problem he would help me. When I reported the problem he was aggressive and even accused me of trying to scam him over a $46 vape. If I were you I would avoid both this location and the location on 21at and Yale.

Awesome shop! I'm from out of town and had a problem with my Sauron Air from a cartridge leak. I…read morewas just going to buy a new one but they took it apart and confirmed juice had leaked into the housing. Some simple cleaning and it was back in business! No charge, no questions asked. They more than earned my business. I bought an extra cartridge and a juice for their troubles and excellent customer service. I can highly recommend this shop. Based on other reviews and my recent experience they seem to have a habit of going the extra mile to ensure the customer will want to return.

I have been to vape shops all over Oklahoma and especially the Tulsa area. I have found this to…read morealways be my go to. The customer service is great. The guys in the store learn your flavor profile and then slowly guide you to better and better juices by your own flavor preferences trying things out. Every time I need a high quality brand and a little customer service, I go here. They always have all the best brands and amazing flavors. Also, when you need a little guidance on a mod these guys know their stuff. I can always ask questions and never feel dumb or misguided and they're always honest with you in regards to what will and will not work in your vaporizer. When I walk in for one thing; I always find about 3 more things I have to go back for. Outstanding juice shop with the perfect customer service!