They sold me a vape Pulse Geek Bar 25K that was defective. It was on promotion- save $5.00 if you…read morebuy 2 Otherwise 1 for $30 + tax. I went back to the store with the vape and my proof of purchase/bank receipt and explained the issue. I wanted to exchange it. A slim man told me that they have no policy on returns. I responded that since they don't have a policy can't he just exchange it Especially for a repeat customer. He then said I should have tried it before leaving the counter. I responded, I bought two and i took them home to use later and I wasn't told I had to take it out of the shipping package and test it there prior to purchasing it. They may have a wide selection of vapes BUT beware if it's defective you'l be out of $59.40 and no apology.

Nice people and friendly owner. That goes a long way …read more Good location. Huge selection of snacks and beverages. Some snacks and beverages are discounted over larger stores and some are priced way higher. I wish they give out itemized receipts rather than a sale receipt with no itemized details. Also most items do not have pricing labels. I have used their UHaul service as they're a UHaul dealer, and rented moving trucks from them in the past. Straightforward process.

Great place to shop.And I have always found wait I was going there 4. Best selection over anyone…read moreelse in Columbus, Ohio.And the prices are very reasonable.

Great service, friendly and helpful workers and there prices are definitely lower then a lot of…read morethere competitors.

1/21/25 6pm This is…read morea cool little "nic-nack" shop... it's stuff on top of stuff for your liking. Be careful because you go in there to buy 1 maybe 2 items and next thing you know you've spent $60-$65. They have so many different options for you to look at and it's really reasonable priced. Ms. Kelly and the other ladies that works at the store are really cool and down to earth. They never give you a judgmental feel about what you're purchasing. I will continue to visit HEDZ UP. I really enjoy the environment & atmosphere.

Great service! I like to window shop but had something's in mind when I got there to buy. They were…read morepolite and tentative. Ended up getting some Great gummies there unexpectedly and the overall selection was impressive! On top of it they had a great Black Friday deal. Definitely got great value with the bud storage glass I got on sale. Definitely plan on stopping back the next time I'm in the area getting a tattoo.

Tipping people off. We had a $15 coupon on a carton of cigarettes and still got charged $101. I…read moreknow cigarettes are expensive but I don't think they gave me the $15 off.

The intrepid women and men you'll find at this establishment are hard to describe. From the…read morebrightest smile to the hardened vibrancy, one cannot feel more welcome and at times a part of their family. This is no ordinary drive thru my friends, but one that stands above all others in both conduct and most importantly the available provisions to have one hell of a night. Boasting a greater selection than most grocery stores in terms libations the "Quench" a term used fondly amongst friends and fans provides a great selection of tobacco products, non-alcoholic beverages, and snacks to answer any peckish call. It is true that I am 100% bias in this review, but ask yourself can you truly blame someone for praising something that they love? An honest establishment family owned and run I say godspeed to you and all of your future endeavors. With love, Guy in the blue car

When you realize you left a frequently used item an hour away at your best friend's place... what…read moreelse is there to do, but Yelp where to find the nearest replacement. Yep, that's what happened to me over the weekend. When I noticed, I did a quick search and discovered Smoke Zone Smoke Shop just up the street from me. Located on the busy corner of High St. and 5th Ave., this smoke shop is currently off the beaten path due to construction, but provides nothing short of helpful, attentive service. Street parking doesn't exist in this area of the Short North right now, but here in a few months it should be available again. Until then, there's a small parking lot across the street, right next to BrewDog. I made the quick trek across the street, dodging construction workers and makeshift ramps to be greeted immediately. At a quick glance, I noticed they had what I needed but I browsed around for a minute too. They really offer everything you need if you're a smoker of any kind. From large glass bongs to vape pens and everything in between (yes, there's a lot in between), they've got it. Their prices are on par with what I've seen at other similar establishments too. I'll definitely be back and I really appreciate how friendly their staff was. Pro tip - they got a stellar check-in offer for a free pack of rolling papers. Just an FYI... you're welcome!

I'm a pretty simple customer but I'm always greeted with a warm hello and the two main people who…read morehelp me, a guy and a girl are always nice. Always entering and leaving happy. Wide selection

Great customer service and prices! Strongly recommend! Go here! Best smoke shop around.read more

Outstanding cigar selection and very fair prices. I can always find my favorite bands and they have…read morenew ones all the time too. Staff is very friendly.

I don't use tobacco products, but they have sodas and lottery here too and I stopped in for those 2…read morethings while out for a walk. The gentleman at the counter was super nice. :)

One of the best tobacco shops I've been to--hands down. The atmosphere is laid-back but…read moreprofessional, and you can tell the staff really care about their customers. Their cigar selection is fresh, new, and thoughtfully updated, which is rare to find. What really stood out to me is how willing they are to help--if you ask about a specific product, they'll actually look into it for you and follow up with a great price. That level of attention and care goes a long way. Definitely a spot worth returning to.

Friendly fast service. I love this place! They carry brands of cigarettes that most other stores…read moredon't carry. Very reasonably priced too! My new go to tobacco shop. Check them out on S. High Street.