Mike N.'s (my contact at High Point Roofing) 8/21/19 rebuttal to my 8/9/19 review contains inaccuracies. I indeed expressed I was happy that my roof was replaced on the date that it was replaced. However, I expressed my concerns with Mike N. after I learned that Mike N. had not contacted the gutter subcontractor until I asked about it, my bushes were destroyed during heavy rains without gutters for 17 days, and that Mike N. neglected to include fascia scraping, priming and painting High Point Roofing's own gutter subcontractor stated were customary when gutters are replaced.
It is because of those expressed concerns that Mike N. assured owner Paul meet him at my house on 8/9/19, when Mike N. came to collect payment. I still have Mike N.'s voice mail message immediately following Mike N. and Paul's 8/9/19 visit to my home, stating Paul would send a $500. check so my fascia could be painted after my over $17,000. check cleared. That voice mail message did not request that I contact High Point Roofing.
My check cleared on 8/20/19, and as of today (9/21/19), I have not received the $500. check that was promised 1 month and 1 day ago.
High Point Roofing refused to accept responsibility for my bushes turning precisely the same color as the roofing materials before dying. Because I never heard back from High Point Roofing after 8/9/19, the date Mike N. and Paul were paid in full, I paid another contractor $700. to have the fascia scraped, primed and painted, and the bushes that died completely removed. read more