Our experience with this photographer was average to bad. To give you a better idea about what…read morehappened I will explain our experience.
My husband and I drove by this place one day about 6 months before our wedding ready to book our photographer. Looking around the studio we saw these gorgeous, very original poses, great lighting and color effects. My husband and I immediately fell in love with the work. We meet Demetrius the main photographer. He asked us a lot of questions about our plans for the wedding, what we were looking for? what place we picked for reception? etc. We felt comfortable with them so we started asking for prices. Now Demetrius having an idea of what we were looking for he said he will discuss it with his wife Jessica over dinner and will call us first thing in the morning with the price. Well he called us, gave us what I thought was a good deal for the 6 hours of work and the package that he presented.
When the time came where we were to have our first session with him for our engagement pictures, he showed up about 15 minutes late which was not a big deal except that he stressed the fact that we should be there sharp. Not big deal, what started to be an annoying red flag was when he jokingly kept naming us by the wrong names. Whether is a humorous ice breakers or he honestly did not remember our names, we couldn't tell. It was fun at first while taking pictures but when I called for a second, third time he will still call us by wrong names. I started to get the feeling he is the type of person that he forgets or do the wrong things and then tries to cover them up with humor and jokes.
At this point so close to the wedding we decided to still use them and even inquired about also having a video. He said he would ask a videographer and see if he was available for our wedding day and record the important parts of the wedding. Great! We said that's all we need, we hired the videographer. The wedding day went smoothly, photographers and videographer were on time. About a month and a half I called up to find when our pictures would be ready. Demetrius picked up the phone and he sounded miserable he flip out on me about how busy they had been and how sandy storm had slowed things down for them, the tone of his voice almost said to me: How dare you call us now to ask us about your pictures? I was surprised by his attitude to say the least, he must have had a bad day I thought. So I said, no problem, I understand just please give us a call when pictures are ready. That was the end of it. I discussed this with my husband and left them alone for a while out of consideration.A few weeks later we were contacted by Jessica that the pictures were up on their site to look.
Great! Excited for our pictures we pick them up. Our disappointment was that they were very basic pictures, nothing said this picture is different than the rest or more exciting than the rest, the lighting, poses, random pictures on the whole book were very basic and monotonous. Sad thing is not only did we immediately notice but our families did as well. It is obvious. Any of our guest would have taken the same pictures with their cameras. This was nothing like what they had shown to us when we first walked in to their studio. The video was the worst part of the service, it was badly recorded by an amateur. The focus of the video is horrible, lighting is bad, parts of the ceremony were in such closed up mode you can only see a persons face in it, not what is around them.
Not only does the quality of the video sucks but some of the important things that happened at the wedding were not recorded or were badly recorded like cutting off parts and such. Initially, The video also had the wrong year of the wedding, when my husband called to find out if they could fix it, Demetrius the jokester said: "well I guess that means you will have to get married again this year haha. Bring it back. I will get back to you when its ready I have to get a colonoscopy tomorrow". Now that's the last thing we needed to hear. He fixed the date but gave us a damaged cd back with damage footage options. I was fuming at this point not only because of the damaged cd, but for his unprofessionalism and his jokester ways to cover his mess up. So I personally called him, told him what was wrong with the cd, and lets just say I did not sound happy at all. Only after that magic phone call he did put thought into it and fixed it. At this point in time my only conclusion is that he does a great job when the couple's budget calls for it and he decides the budget himself based on the initial answers of questions such as where is the reception going to be? where is the church? He decides the price based on those answers and then treat you and your wedding as such. So if you go with this guy, better have that wedding at the Venetian or somewhere in NY to be taken seriously and have those really cool unique pictures on your album.
