For the Austin property, I initially made a MUCH longer review, but I'll try and shorten it:…read more Amenities: - MINISCULE pool / gym - A gate that never stays closed (with such an insecure pin-code you can figure it out just by looking at the worn-out numbers on the pin pad) - An unkempt garbage area covered in broken glass and trash. - An afterthought of a "park" that's actually just a picnic table surrounded by dog turds. - A back patio that looks like a prison yard, with sheet metal and a barbed wire fence for a wall and completely open to neighbors Maintenance (these are primarily issues with management and not the maintenance workers themselves): - A/C wasn't working when the first Summer came around, took days to arrive and longer to fix. - Front and back porch lights went out halfway through our lease, management said they'd send someone. They didn't. - Our building was FLOODING and nobody even came to look at it for over 48 hours. Management: - SUPER overpriced, no online payment, $25 card payment fee - Unreasonable hours - Often doesn't reply to texts - Unwilling to work with you - Don't expect to keep your deposit (Our $900 in pet fees and $500 deposit evidently wasn't enough to cover the cost of moving a dryer and cleaning a kitchen) Overpriced townhome with laughable amenities, incredibly slow maintenance work, and unreasonable, greed-driven management. Avoid this place unless you like paying more for less.

I would not recommend this apartment complex to my worst enemy. There is dog poop everywhere. In…read morefact, it is not strange to see dog poop or trash in the swimming pool after it rains (since the trashcan is located right across from the pool and is not emptied enough given the amount of tenants living here). The gate always breaks and does not open from the inside out. Therefore, if you want to pick up your mail you better do it once you enter the complex with your car. Don't even try touching the open button from the inside of the gate, it hasn't worked since the nine months I have been here. Glass and nails are scattered all throughout the parking lot (which has caused me to have a flat tire twice). According to what the manager told me, several apartments are having their ceiling cave in and/or serious water damage. Which (according to management), has harmed people's personal belongings etc. Management also informed me that one of the ceiling cave in occurred over a baby's cradle! Next, the property management was "kind" enough to inform me that several tenants' air conditioning systems broke... You might be wondering why management would be so willing to divulge all of this negative information to me. I was told the above as an excuse as to why the padding of our carpet could not be replaced within a months time frame (even though the damage was caused by the AC from the neighbors apartment). The smell from the above referenced room was so awful my husband and I could not use it for over a month. I asked if I could obtain a small refund for the month, but was told that it was my husband and my choice to not use the room with the rotten carpet in it... You would think that the people that run this place would realize that all of these negative things occurring are a direct reflection on them. Management is awful and does not understand what customer service is. I have never in my 15 years experience living in rental homes or apartments had an apartment manager yell or berate my husband and myself. He actually got mad at my husband for smiling at him... If the Austin Apartment manager does not allow you to talk with his direct supervisor (as he did with me) to make a complaint and you feel like you have also been living in unlivable conditions or have been wronged in any way. I encourage you to do as I have and contact the Better Business Bureau.

great place to live! The apartment was in great condition when I moved in and looked beautiful…read more The property manager gets back to you right away and is very helpful. Maintenance is spot on too.

I just moved here... The property is pretty immaculate.. Even though there are kids that throw…read morelitter on the property as well as adults do, but one of the staff (I do not know his name) he picks up all the trash across the property and I have noticed that apartments are maintained well... I had a repair request, and they came almost immediately to fix the issue... The Apartment Manager, Shannon, is a very thorough manager and she addresses my needs in an expediant manner... I am disabled and waiting for a ramp to be installed in front of my apartment for my wheelchair but I know it takes time... One thing that attracted me to this complex is that it is locally owned and operated and it isnt owned by big wig property management company, and Shannon runs this complex better than any management company would, in my opinion. The building that I live in is very quiet and I have never heard any problems or anything of that nature.. So Far, So Good.. :)

I think that first impressions could mean a lot! You walk into an office, a fish tank that probably…read morehasn't been cleaned this year, fast food packages everywhere. Just so much unnecessary clutter. Yuk, and yikes! No thanks.

Not well maintained and if anything goes wrong they are not responsive. Lived there over a year…read moreand was a good tenant, ceiling fell in and they took over a week to fix (I had to stay elsewhere) and they wouldn't give me rent credit for the week I couldn't stay there. Manager is super nice. But I think her hands are tied... bad company and I would not recommend anyone trust these people at all!

Apartment wasn't cleaned before I moved in. Took months to get to maintenance requests. When I…read moremoved out they sent me a $100 BILL to clean the carpets that were filthy when I moved in!