What a wonderful shop this is! All of the people who work there are so kind and helpful. We will…read morenever go anywhere else! Love you guys! Jay and Susan (#2)

We are all entitled to our own opinions, right? Well here's mine:…read more Parking: 4 Location: 5 Decor/ambiance: 4 Customer Service: 5+ Stopped by on a random Tuesday afternoon and was greeted by Ms. Brandi. Was in search of soy candles and low and behold Cloud Vapes in Carrboro/ChapelHill had them. She was so awesome to tell me all about the candles and how clean they burned compared to other types of candles. Brandi was well versed in this subject. Not only was she full of info in regards to candles but she was good with the vaping products as well. She informed me that her favorite vape flavor was gummy guts peaches and pear ... which actually does sound amazing lol. While chatting about the candles, I asked Brandi to take me on a tour of the vapes. She said that they carry the luxe edition which has a touch screen on it! I must say that Brandi knew her products very well! Thanks to Brandi, I feel better knowing that Soy candles are better for the house. Thanks Brandi for making our shopping experience so awesome!

Only sells fake nicotine. My husband and I went and they didn't even let him know the vapes weren't…read moreregular lost Mary's

They are super friendly and helpful. Plus, if there are any discounts available or specials going…read morethat I could benefit from based on my purchase, every salesperson has been sure to inform me and help me save money! Last night I was able to get a pod for free because he let me know if I just added a juice to my sale then I would qualify for a free pod - I didn't need the juice immediately, but obviously I will need it in the not so distant future so I appreciated it! I do recognize what some of the other reviews have said about some of the salespeople recommending the wrong product - I was buying pods for my new vape and wasn't exactly sure of what kind I needed. however, one of the boxes I recognized and was sure that's what I got last time, plus the connectors and shape and everything matched my current (working) pod. for some reason the sales guy shut that option down immediately and started searching through other ones (I think his reasons were good, he did say that a lot of people didn't like that type of pod so I think he was sincerely trying to be helpful). So the pod I ended up buying didn't fit my vape. In hindsight, he was being really great about taking each pod out of the package to let me look at it and I should have tried to actually put the pod in my vape (haha whoops!). So basically I wrote all that not really to criticize but just to give a lil advice for fellow vape shoppers With so many vapes, pods, and other products these shops carry it is a bit difficult for every staff member to have complete knowledge of ALL products.

Not a good place to shop Selection of flower is second rate…read morecompared to shops around them Prices are inflated, again much better prices from surrounding shops

From the owner: Find an extensive selection of vapes, glass pipes, CBD products, and more at The House of Cloudz…read more At our vape shop in Chapel Hill, NC, you can shop for everything and anything CBD, hemp, or delta-8. From the moment you set foot in our store, you will find an exciting array of products. And if you can't find something you need, we'll order it for you. Our staff is highly knowledgeable about all of our vapes, vape juice, and CBD products, and we can guide you through our extensive inventory! Come see everything The House of Cloudz has to offer.

Great selection of salt nic's at fantastic prices. Compared to our of states offering these prices…read moreare often 30-50% off which is hard to beat. Location is great and staff friendly. Recommended!

Ms D gives excellent customer service, she knows her stuff. Prices are ok , the fact you have a…read moreperson that is sweet and awesome . That keeps me coming back..Note to owner ..give that woman a raise !!!

Great atmosphere! The store is always really clean and the selections are pretty big. I go for pre…read morerolls and I always get great recommendations from the employees. Price wise, it's very reasonable and combined with the cozy feel; I think it's my go to shop from now on!

Great staff, fair to great prices on products, good selection. Super clean store. Selection had…read morealmost everything I was looking for and would expect and I had some far out requests.

This store always smells like rotten sewer. I went in the other night and didn't realize I was…read moreseriously overcharged until I got back in my car. Couldn't focus at the register because of the smell. Instead of going back in, I decided to cut my losses and never go back. It's happened more than once, and it's gross.

NEVER GO TO THIS SHOP....owner is a complete asshole. I had the day off of work and some time to…read morekill so I bought a couple things and was doing research before I made a 200-300$+ purchase. Apparently an hour is too long to spend in the store because the owner/manager pos told me to leave. This place has horrible phone service which drained my phone battery and while wanting to make an educated decision on an expensive purchase my phone died and he did let me charge it. But not long after he cited that as a reason to ask me to leave like I was lounging around in his shop. Go to TJ smokes or any other shop. Never giving this store another dollar, only bright side is the nice girl he hired who was very accommodating. Do better.

Was out here in the area and seen the shop so decided to check it out. Few years back I had a shop…read morelike this and always curious to see current market. Service - The person who helped me out was very nice, chill, and helpful. Venue - Good size place with plenty of vape products, juice and disposable vapes. Also a glass selection and a cigar room. Prices - Seem like the avg going rates. Parking - Lots of parking in the complex. Overall chill spot near a Brewery and dim sum place .

I live very near this store so it's an obvious choice for me. After a lot of staff changes over the…read moreyears I think they finally have it dialed in. It's pricey but probably not much more than other stores. Staff is super friendly.

The service was good when I've been in and had gotten some small things before with a larger man…read moreand a middle aged woman. But now whenever I come into the store there is a smaller middle eastern man that is very rude and nonchalant about stuff. He also can be overbearing on some of the new sales and things that have been implemented into the store. I really used to like this location but as of recently I don't want to go because of this particular individual.