always helpful, prices are great, staff is the best! Definitely worth a stop if you're in the area

Best selection of vape products and great and friendly staff! Try out Lost Mary or RAZ!

Everyone is a critic these days. It's a vape shop not god damn blue cross blue shield. Anyway nice employees and the owner is cool and they have a killa glass selection as well. read more

Haven Smokes & Ecigs - Vape Shops Near Me - Durham, North Carolina

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I visited this store passing through town on my way to Raleigh and all I can say is wow. Staff is knowledgeable about each product that is in their store no matter how significant, I was greeted with smiles from both gentleman working at the time, and both were super personable. It felt like I was at my home town vape shop that I've gone to for 4 years. I WILL DEFINITELY, without a DOUBT, be back! PS-- their prices were excellent and in one instance they actually were lower than my home shop. LOVE IT! Thank you guys! read more

I'm generally a shopper at Haven Smoke & Vape at North Pointe in Durham, but I thought I'd give their other location a try. I've loved the one closer to me so much, as it's now my go-to place for not just vape, but some nice CBD products. I didn't find Haven Smokes & Ecigs to be different in that regard. Honestly, that place is a little more stylized and cool on the inside compared to the roomy North Pointe location. Let me give you a straight up bullet point review here: + Ecig units, tanks, etc, are at pretty much the same price point you'd find at any Vape shop locally barring a sale. Can you get them cheaper online? Yes. Can you make sure you have the right stuff and get a chance to really look it over before you buy it online? No. I know kinda what I'm doing with ecigs now so I usually purchase online, but if you want safety and decent return policy, here you go. + Employees are not up your tailpipe, but are eager and available to help. I like this, because there are some extremely corporate places around here that really try to upsale, convince, or make a sales goal while you're in there. Not my jam. I want to look and ask questions when I'm ready. + In that same regard, these guys have some of the best vape flavors out there at a reasonable price. They are cheaper than most of the other vape stores and certainly more affordable than say, Avail. Avail makes some great juice! They're just expensive and there's a whole world of vape beyond their products. Remember, flavor will vary based on your tank and the atomizers it uses. I recommend the Crown IV (wherever you get it) for the best of both cloud and flavor, but if you ask these guys they'll help you select. + Locally owned and operated. Big plus. + Want to try CBD? I did on a lark. Swear it helps with my blood pressure and back pain. They sell hemp flower to smoke, and I've found that best, but they also have some good gummies. Give it a shot. This place has various types. - The one downside is that these guys are not drilled on product knowledge like a corporate place may be. I promise you this is actually a good thing in some ways. They get most of their info from trying it themselves and hearing what other customers have to say. That means they're not always going to be dead on selecting a unit for you. To help you out let me say this: It almost does not matter what sort of battery/mod unit you get. The mod only matters in that in provides the proper power to the tank. Battery life is similar all around. The tank is all that matters. They usually have great ideas about tanks here. Pull out a phone and see what people online are saying to double check a mod or tank if you're not sure about it (this applies to everywhere). - Another downside. Usually, they're understaffed. This is almost never a problem because its never jam packed busy. On the rare instance that it is, you're going to wait a second. This isn't abnormal, most places with the constant, normal foot traffic of this place aren't ready for a rush. For a local business its doubly understandable. Just know that if you see a crowd of people in there, maybe go get your gas or do your other errand first. I don't give as many reviews on Yelp as I do other places, but I like to make sure the ones I put here are especially informative. Hopefully, this helps someone out. Oh! Another note, if you want to try flavors that are easy to get online, these guys usually have most of those. Meaning if you happen to be out of city or state, you can usually find their flavors for around the same price out there. Me, I'd rather buy vape in the store so I can ask around or get a suggestion from another customer to try. Also, if I try something and I hate it or love it, I make sure these guys know. They do a good job of remembering my preferences. Note: I hope Haven doesn't do this as well (they're pretty chill so I think not), but as a note, the Vape business is cutthroat. I'm not saying disregard reviews, but man do they like to try and push each other out of business. You can't trust every review (for almost ANY vape store). Heck, you can't trust mine, as it's just an opinion. I'm just giving it my 5 stars and saying: give it a shot and see if you dig it. Hopefully, this place does well for you! read more

Cool employees and store....however one of the puff bars I bought was a knock off and smelled like feet

This is the best vape store around. I go here exclusively and have done so ever since I tried it for the first time when I moved here 2 years ago. The staff are extremely helpful and friendly, and very knowledgeable about vape parts and skills. They are usually willing to give a discount if you are a regular (at least for e-liquid). By comparison the staff at Vapor Girl were rude, unprofessional, and clueless about vaping when I tried to go there. The other reviewers have ridiculous expectations. EVERY head shop has a huge markup on glass. If you want cheap glass, order it online. In general they have similar prices on glass to other stores I've seen. Anyway, I don't really utilize the head shop, just the vapor stuff. So if vaping or actual tobacco (huge cigar and cigarette selection) are your thing, GO HERE! If you want cheap glass, go online. read more

I was about to make a purchase and walked out the door. Why? Because I opened one of their air fresheners and the spray dispenser thing popped off. The I'm not even sure of legal age employee says there says " you got a buy that now" as he walks by. I thought he was joking. He then comes by and says "I can bring that up front for you." (he had already brought the other two things I was buying up to the register). I say I'm not sure which one I'm getting. He opens a random one and starts messing with the dispenser. He asked me "oh well do you know which one you broke?" I replied that I didn't break any of them, I literally just opened it to smell it and the plastic part fell off. ( like I hadn't even touched the dispenser part. I popped off the black cap). He then arrogantly says, "well you still have to buy it." I laughed at him and walked out the door. Thanks, but no thanks. If your product wasn't good enough to handle having the cap taken off to sniff, it's a piece of crap. Just like your attitude, and I'm sure just like a lot of your other merchandise. Guess who is never going back in there? read more

Came in while on the road I happened to forget my backup pod and juice. The staff was friendly and the store had a cool look and nice vibe, definitely better than I expected. I will be back whenever I'm in the area again. read more

Absolutely do not shop here. My first time the guy recommended I get some CBD gummies and casually threw in the MOST expensive one they had. I didn't realize it until I came home and checked the receipt. I came back to return the item and the woman working (on Monday afternoon) was incredible rude to me. She basically told me I was stupid for not knowing their policy even tho no one told me I couldn't return that item. You would think for a small shop they would have customer service (especially for first time customers) but they were so rude and have outrageous prices/policies. read more

this is the best smoke shop in durham. i been coming here since they opened and everyone has always been super helpful and prices have been decent for the area. Yomar is always in a good ass mood and ready to help you get whatever you need, fuck that guy that worked there for like a month he is **NOT** an accurate representation of this business!!! smoke haven is poppin af high key and everyone should shop there. if they don't have what you need they'll order it for you! fuck wit it read more

Amazing shop. Employees are very knowledgable and helpful. I would recommend this shop for all of your vaping and smoking needs!!! read more

Haven Smokes & Ecigs - Vape Shops Near Me - Durham, North Carolina

Came here tonight 1/28/21 and one of the guys was awesome. He found literally everything I was looking for, and made his coworker look brand new he was great as well tho lol read more

Highly recommended for all your juice, glass, tobacco, hookah & vaporizer needs. I was stoked to find out they carry Fumari shisha as well as Al-Fakher & Starbuzz. They also have glass in every price range too which really helps out someone clumsy like myself! Will definitely be back! read more

Ran out of E juice a coils at 9:30pm and needed to pick up more. They are open late and had a large selection of both juice and coils for me to choose from. Had a lot of different questions about some of the juices and all were answered by Brandon. He was very nice and I was very happy shopping here and will definitely be returning. read more

Bought a vape pen/battery for $55. Got home and it would not work. Went back to the store to exchange, repair, get a coupon or any type of consideration and was told verbatim, "oh well." In addition to this, I was quoted $89 for another product, when I came in today the price was $159. Again, the response was "oh well." These guys are con artist posing as store owners/employees. Don't shop here. Go literally anywhere else. read more

This has been my favorite shop to go to for quite some time I've never had any problems with either the staff nor management there and they are always very knowledgeable about the hardware they have and will always help you if your having any problems with yours. As for the prices I rarely find anywhere else that's cheaper on anything they sell so the prices are definitely competitive. read more

Way too overpriced! There inflation is well over 200% the only reason they get 2 stars is because customer service was decent. But what is customer service when you're charging me over 200% RETAIL VALUE?!??? read more

Super cool staff and music and have a variety of delicious vape juices and glass! Best smoke shop in Durham hands down and they now have a second shop in north Durham too! read more

Joe and Chris were wonderful and led me right on the direction i needed too. The Davinci Vaporizer is awesome. I am a lifelong client

My wife and I stopped in for the first time and we loved it! We bought the devils punch bowl omg it's amazing! We will be coming back for all our vape needs, the staff was very knowledgeable and friendly. Thanks! read more

This place was out of detox liquids and had no idea where to even recommend me to even though they are supposed to have them. Some guy in the back mumbled, "What does she want?" to which the guy in the front said, "Detox drink" to which the mumbler said, "Oh, no." Don't list what you have on your website if you don't actually have it or are too dumb to suggest a place nearby. Don't go to this lame excuse for a shop if you want any kind of real help. read more

this business has sold me 2 broken pieces on 2 separate occasions . my fault for trying them again thinking it was bad luck . these people do not care about anything but your money . would not recommend . read more

Just went there. Staff barely acknowledges you and then act like you are an inconvenience when you want help. Stay away! There's way too many vape stores that will treat you better. read more

One if the best around and would not go anywhere else to shop. Josh Castro is the best for being informative and courteous. Thanks a bunch

Went here for the first time, and the service is great. They will teach you everything you need to know about whatever you are buying. Very friendly, best one I've went too! read more

everyone come check out (haven smokes & ecigs) they have wonderful customer service very friendly and also the finest smoke shop an amazing vapors, best juice liquids and cigars/tobacco etc. read more