Our AC was recently replaced a couple years ago and we bought the system from their Falls location…read morestore. Just recently we noticed our outside units fan stopped working. We contacted the store we originally bought it from and they ordered a new motor. The unit was still covered under warranty so it wasn't going to cost us a thing. Even better they shipped the part to this location which is not even 5 minutes away from my job. Easy peasy! There was no hassle picking up the motor and I was in an out in under 10 minutes. The whole process only took a couple of days to order, ship, and pick up. I appreciated the quick resolve to our issue and were back in cool air again!

Had a problem and they fixed the issue. Guys on the counter are cool people. The manager was very…read moreprofessional. It's good to see people who care about their company's reputation.

Service is amazing ! Efficient , communication top notch and on time. Loved it. Highly recommend…read moreusing Ignite

I don't recommend you deal with Marcone. I placed an order 09/17/2022 and to this date have not…read morereceived my merchandise. Now they don't have my order or a way to resolve the issue. The man I talked to was very short on the phone and rude. Cut me off and then just hung up on me. Terrible service and I'm not sure that I'm not getting ripped off.

As of April 2023 they No longer have store open to public unless you have a license to repair…read more parts are sold via internet new phone number is 1-877-543-4925

We purchased a Thermador combination convection oven and speed oven. The speed oven stopped working…read moreafter only 1 day. They were not helpful in trying to fix this. They claimed they had no other unit to replace it with. Thermador gave me the run around first saying it would be fixed, then saying they didn't have the parts, then saying it would be replaced, then saying the unit was backordered for months. I have requested several times to return the unit and be refunded. This has not been resolved. Do not trust them. Shop elsewhere.

This is a family run business that has been around for years. They have always had an impeccable…read morereputation. My parents purchased their appliances from Scot Appliance in the 1960's. My first appliance purchase from then was in 1989. They had competitive prices and were very knowledgeable about their products. I just remodeled my kitchen and purchased all the appliances from them after comparing what I wanted with Scott Appliance and the well known national chains. Scott's had the best deal. Then they held appliances for over two months due to my contractor delays at no charge. Mark Scott delivered and installed. There were still cabinet construction problems. He fixed them at no additional cost. They are all very helpful and look after their customers. Btw, found out Mark used to build custom cabinets and really knew what to do to correct the installation problems.

The salesperson was excellent and very helpful…read more However, the stone was not of the quality I expected. I purchased quartz, and one of the pieces I received had a yellow discoloration in one section. The stone did not appear to be prime quality, or perhaps it had been exposed to the sun for some time before delivery.

I contracted them for countertops for my kitchen and the service, the work and the countertops were…read moreexcellent. A+ service all the way, and the family is extremely nice. You won't regret trusting them.

I paid $300 for 6 grids, and he delivered only theee. After that, he moved out and stopped…read moreanswering his phone, leaving the situation unresolved and the money essentially gone.

Amazing service, affordable priced parts, would definitely recommend…read more My boyfriend and I came in with a DIY project in mind to add a vent in my kitchen off my existing HVAC system. After doing some research and measurements, I had a rough idea in my head of what I needed to do and the parts I needed. Since the bigger home improvement stores don't really carry any HVAC parts, I found Cooling Depot online. Upon walking in, I was greeted right away and helped by Abner. He brought me the parts I asked for, and then asked me about the project. Obviously I am not a duct person, and there were a few things I hadn't thought through when planning my project. Abner talked to us for 20-30 mins finding a better DIY solution and giving advice on how to do it. He made us a custom make-shift register box, and cut custom pieces of fiberglass board for us to build the duct. Throughout the whole process he was super friendly and helpful. Thanks to Abner, I successfully added the new duct. The a/c is working perfectly and providing air flow to my kitchen, and still flowing in my other rooms. Without his help, I could have ruined my whole HVAC system. Plus, this whole project cost me around $65, which is a steal considering the amazing advice I got along with it. If I ever need any other a/c parts, I will definitely be back!

I had a relatively small job but these folks really stepped up. They spent the time to understand…read moremy needs, helped me select marble that matches my other decor, got the job done quickly and were spotless. In addition Bob, Mary Ellen and their whole crew couldn't be nicer. I even got a follow-up call to make sure everything was good

Danny was friendly and professional. I'm sure they will do a great job on my sewing machine.read more

Danny Hernandez and his wife run a great sewing machine sales and repair shop. I have had him…read morerepair my industrial and domestic overlocker and straight stich machines over the years. Now that I just opened up my tailoring shop, Sew On Set Tailor in the Design District, he was the only shop I trust to purchase a new machine from. He set me up with a great Juki that is perfect for a variety of alterations. He delivered it, set it up, corrected the tension and guaranteed his work. He is an honest business man with quality machines and service. I highly recommend him.