After much research, we decided to switch to High Desert Internet Services from one of the big internet providers and we are very glad we did.
From the first call to the completion of the installation and beyond, customer service was particularly good. Speaking to Terri in the office was a pleasure. She patiently answered all my questions and scheduled a date for the service to be installed. On July 21, 2025, the tech, Todd, arrived on time and ready to work.
After surveying the layout of our home and property, Todd called the owner, Doug, to confer about proper placement of the equipment. Doug showed up right away to confirm the best location, then they went right to work and had everything up and running quickly. We are now paying much less, and the internet speed is faster than what we had before with a different carrier.
About a week later, I contacted Terri again to see if I could make some adjustments to our billing date and she was able to get the billing organized to our liking.
If you are tired of dealing with the high prices and sub-par customer service of the "big" providers, give High Desert Internet Services a call - this local company will treat you right. read more