WARNING!!!! ZERO STARS! Do not hire Higgins Renovations - Kernersville, NC. Unethical Business Practices! A Rip-Off! Full of Excuses! Always asking for more money! His mismanagement of monies lead to Higgins buying tools, ladders, 2x4's to build scaffolding, products, using the items, returning the items for refunds/store credit to make new purchases for the project. He admitted he was so deep in debt, he did not know what else to get back on track. Lacks business & time management skills. Brags about his BNI referral (BNI is not affiliated with Higgins Renovations), Preys on your emotions! Higgins abandons projects to take on new clients! Do not trust this company/ this man! Do not be fooled by Jose Higgins/Higgins Renovation. He is creative & talented, has photos of work performed, just enough to lure you into a contract. BEWARE!!!!! Higgins started our project September 18, 2020. We maintained our agreed upon payment schedule & like any other project, we had add-ons, made changes, rework, etc. Each step of the way, Higgins gave a new estimate of completion date. Fair, right?! Here's the problem. We interviewed 5 contractors & each tested our trim paint to make sure it was not oil-based paint (including Higgins). Jose looked at the original paint cans in the attic at the onset of the project & in the closets to confirm the trim was water-base paint during his interview. The day the painting was to start, the painters did not show. We lost an entire week of work. Higgins was not responding to my calls & text messages. Within 2 minutes of me sending an email stating our contractual agreement which would allow me to terminate & begin legal action, Jose called & committed to be at out home by 1:30pm/arrived at 4:30pm. He explained he had been scrambling to find painters. The original painter (Jerry/BNI member) came back, apologized for the inconvenience; & they attempted to convince me the trim paint was oil-based. Jose insisted he needed $2,900 to prime & paint the trim. I refused, I called the builder & confirmed the trim was not oil-based, we tested the trim, it was not oil-based, gave both Jerry & Jose access to the paint cans which read "waterborne paint" on the label, they still attempt to gouge me. Jerry called Sherwin-William who confirmed water-based & not oil-based. I called Sherwin-Williams, spoke with same rep Jerry spoke with & confirmed the trim was not oil-based; he was willing to 3-way call & speak with both of us. Higgins then insisted he made a mistake on the estimate, "I forgot to include material cost for the painting, I only charged you for labor." I requested all receipts for purchases before payment was rendered. We made our payments on time, & I refused to give Higgins any more money before the end of the project. The project went south. Higgins & (unlicensed) day workers would commit to work and not show up for days. I found workers in bathrooms for hours/smoking/not working. Always full of excuses. Workers weren't paid. "Higgins says you're not giving him anymore money until the project is finished, maybe you would pay me directly." I refused, worker entered my house without my knowledge. I had to get the police involved! Our agreed upon contract ended October 29, 2020. November 13, 2020, floors needed additional sanding/staining, painting, replacement of toilet Higgins worker cracked, electrical switches (wrong covers/plates), wainscoting not finished (materials ordered had come in/Higgins had not come to pick up). I picked up materials bcuz Higgins was not responding to calls or text messages. I received a call from an unlicensed worker advising he would be taking over my project & Higgins had made agreements that I would pay him the balance! I received a call from Higgins stating he had taken on 3 new projects & he was not coming back. He said he would send a licensed contractor, never did. I received a second call, different worker, stating Higgins said he could have the balance due if he finished the job. We had to clean up/removed his stuff. There is so much more to this catastrophe. BEWARE - When Higgins reads this review, he will rebut with excuses, in the name of saving his reputation. I have no reason to fabricate, look at the pictures. We're not the first to share our negative experience with Higgins Renovations. Check Yelp & do your homework! Hire a reputable company, Higgins Renovation is not Reputable! There are others in the Winston-Salem, NC communities who have had similar horrific experiences. He is not to be trusted with your renovation projects. Something positive ~ Thankfully, we were able to hire Moreno Hardwood Flooring, Thomasville, NC after Higgins abandoned the project. Moreno professionally sanded and completed our flooring project (1,822 sq ft) within 3 days! Thank you Moreno for coming to our rescue! We still have unfinished work which is scheduled to be completed by ethical/reputable companies. read more

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DO NOT USE HIGGINS RENOVATIONS! We had previously used Jose Higgins, Higgins Renovations and were satisfied with the work. We then entrusted our hardwood floors to his company based on his claim of years of experience refinishing floors- and had a opposite-terrible experience. $2500 paid-Missed Deadlines, Poor workmanship, Poor Quality Material-UnSatisfactory Outcome-Higgins abondoned project-No Reparation or refund. Details following: * Poor quality workmanship, After sanding and refinishing our floors, our floors(entire floor area) were pitted due to poor sanding. *Also as result of poor workmanship there were numerous rough patches from improper sanding. * Previous stain was not removed from around and under edges of cabinets. *Lack of attention to detail: Excessive dusk throughout my home because workers did not properly protect our home from sanding dust- So bad Higgins offered to pay for cleaning (which of course did not happen) *Substandard Quality of Materials-After stain applied there were lighter areas where stain was missing-finish not consistent. After a week when stain and poly should have cured, the stain was easily scratched and already coming off due to poor quality of materials. -Re substandard materials, our new flooring company who redid our floors-confirmed Higgins used substandard consumer grade polyurethane. Higgins even agreed the floors did not look good but was not willing to rectify the matter or refund money paid or do anything to make the situation right. In fact the owner, Jose Higgins abondoned the project, claimed he was filing bankruptcy and would do nothing. read more

RUN !!!!!!!!!!!!!!!! If I could put 0 stars I would ! He's a horrible contractor (Jose Higgins) . He started our renovation In June that was suppose to only take 6wks and here we are in October and it's still not finished . He abandoned the job leaving all the sub-contractors to call my husband for payments. We gave him almost $20,000 and you mean to tell me you can't pay your guys.We even have emails stating he needed payments, & one of them was for him to pay the sub contractors, He didn't. He told the plumber to call us. He wouldn't finish without payment owed, which was $2,000. My husband refused to pay again, he already gave Jose the money to pay him. Jose will show up and work when he felt like it. We would call, text, and a lot of times no response! He always had a bogus excuse as to why he couldn't come or didn't show up. So now at that point the trust was gone. My husband decided that he wouldn't get anymore money from us until certain things were completed. If he needed materials , I would go with him and purchase them. Once he realized he wasn't going to receive any more money until everything was completed ,that's when his shoulder started hurting again. He said he was going to have someone finish the job. That's the excuse he told my husband, but forgot that he told me he started another job. He had 2 men who came but half did the work. The tile and ceiling was messed up and half done, they did a horrible job grouting, it was sloppy. I had to fix it, grout was everywhere. They were supposed to hang my vanity up (which they never did) they said it was too heavy so it's still sitting in the middle of my bathroom. The last time I saw Jose he came to see what the guys had finished , he seemed pissed when he saw what they hadn't finished and said he was gonna come back the following week after the hurricane and finish the work . I haven't seen or heard from him since. This past Friday, my husband and I were leaving and notice his trailer that was on the side of our house was gone. He came into my home through our basement door to get his things that were in the room and bathroom without us knowing,even took some of my things .I tried contacting him about my things,but of course ,he's not responding. We went down and removed Jose from the permit and got a new one.It took 20 min. We found a new contractor who told us he would wait for payment till job was done. He had a profolio with pics, houses he helped build, renovations, even numbers of clients for us to call for any questions. Offered to remove some of the trash for us left by Jose . When we told him it had been like four months, his jaw dropped! He said that he built houses from the ground up in less time. There's no way it should've taken this long. It's not like he doesn't know what he's doing, it's just getting him to show up and finish the job and stay consistent. Any major renovations where he has to pay outside people, HE IS NOT YOUR GUY! My husband works out of state and comes home at the end of each month. I feel like Jose took advantage of that 100%. And if he comments about this review, I do have proof of everything! read more

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run as far away as you can!!! i wish there was an option to give zero stars. very unprofessional!!!!! would not recommend!!!!!

Higgins Renovations is very untrustworthy. They left my 78 year old mother with a painting job unfinished. In addition she was having them re-chink her log cabin and in the middle of the job Jose Higgins advised her he had run out of money. Mind you the chinking was out of two walls open to the outdoors, and since she has COPD it had to be completed ASAP. She had to pay the workmen herself to finish that portion of the job, and then was left sitting with the unfinished paint job. Word from the now wise, BEWARE, NEVER deal with Higgins Renovations!!!! read more