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    Recommended Reviews - HIFE

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    9 years ago

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    Bus Plus - Empresa de Alquiler de autocares, transporte escolar, ideal para excursiones y activisades extraescolares Bus Plus

    Bus Plus

    1.5(2 reviews)
    6.7 kmSant Martí

    We had a fantastic wedding in Barcelona but unfortunately BusPlus was the only one of our many…read morevendors that hugely disappointed us. We used BusPlus as they were on the recommended list of bus companies for our wedding venue but we would not use them again or recommend them to others. Communication in the run up to the wedding was poor, where we needed to chase them for responses, and where responses came they were abrupt and dismissive. However, the most frustrating thing was they totally ignored the agreement that we made around the configuration of the buses, which caused issues on the day. The venue we used had a narrow lane leading up to the venue, which meant limits on the sizes of the buses that could be used. We were extremely clear when we made the booking that it was important for all buses to arrive at the same time to avoid delays to the ceremony, and that we wanted all of our guests to leave the venue at the same time (even if this meant using more buses) rather than having to wait for a bus transfer to another bus. The agreement that we made was made on this basis; for example the schedule that we approved said 1am departure, with no mention of staggered departures. After making the booking, we heard from the co-ordinator at our wedding venue that recent weddings at that venue had used bus transfers from a bigger bus to a smaller bus (meaning staggered arrivals) and we got in touch with BusPlus once again (several months before the wedding) to say that we wanted to avoid this 'at all costs' and asking for confirmation that smaller buses would be used instead so all of our guests could arrive and depart at the same time. BusPlus gave this confirmation over email and literally said 'all guests will arrive at the same time' In reality, what happened was that half of our guests had to transfer from a bigger bus to a small bus, which meant that there was a 15-20 minute delay between the two sets of guests arriving (which delayed the start of the ceremony). On the way back, there was also around a 20 minute delay; the first set of guests left at 1am as per the scheduled but the other half of our guests had to wait at the venue for a second bus to arrive. Despite following up with BusPlus after the wedding for clarification on why this took place, they have still not explained why they changed the arrangements. This is even though we asked for, and received from them, explicit confirmation from them that they would not be doing bus transfers. We are exploring our options for refunds, but I have never encountered a wedding vendor that would change the arrangements from the agreed configuration without telling the client, and then refusesing to explain why afterwards. Whereas we had many vendors who delivered exceptional service and made our day extremely special, BusPlus were unfortunately an exception and we could not recommend them.

    Terrible experience. The bus had a technical issue and the speed could not be more than 30km/h…read moreotherwise started bouncing. It was our wedding day and we had all the guest in the bus, which complained about this situation. Worst part, when we notified the company about this issue, they denied it.

    Photos
    Bus Plus - Autocares en Barcelona - Bus Plus

    Autocares en Barcelona - Bus Plus

    Bus Plus - Empresa de Alquiler de Autocares en Barcelona - Bus Plus

    Empresa de Alquiler de Autocares en Barcelona - Bus Plus

    Bus Plus - Transporte discrecional para empresas Autocares Bus Plus

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    Transporte discrecional para empresas Autocares Bus Plus

    Metro - Metro map

    Metro

    4.0(28 reviews)
    4.8 kmMontjuïc

    The Barcelona Metro system is heavily used by the public. If you are a visitor, you may purchase a…read more2, 3, 4 or 5 day unlimited ticket. There are also separate tickets available to go to the airport. The kiosk is fairly easily to use although we wanted to speak with an agent to make certain we understood. An agent is available and we spoke to her. She only spoke Spanish and I was able to decipher what she was telling us. We ended up purchasing one of the unlimited tickets. Tickets become validated the moment you use them to enter the station. Outside of the station are Metro maps. Be sure to grab one so that you know which route to use. It is an easy system provided you're on the correct platform going in the direction desired. The locals will help you as some speak English. Luckily I knew the Spanish terminology. Clean and safe although the trains tend to be very crowded. Trains run fairly often. Just be aware of your important items.

    Fairly easy Metro system to use, even for foreigners. I mistakenly thought I needed to register…read morewith T-Mobilitat, but realized that is not needed so I cancelled that registration. Purchasing tickets are easy through the ticket machines. I purchased a T-Casual as that was more than enough for me. That amounted to about 12 EUR. Note that because I arrived in Barcelona via the Renfe, I didn't need to worry about purchasing a separate airport ticket, which would've coughed up an extra 5 EUR. Google Maps and the Citymapper app helped me plot my journey across my time in Barcelona, but the stations clearly point out the stops as needed. They do go a bit deeper underground, but the stations itself are more accessible friendly due to the 92 Olympics. When inside the train, most of the announcements are indeed in Spanish, but you can figure out where you need to go. Just like most cities in Europe, remember to open the latch or press the button to exit the train. Overall, an easy and pleasant way to get around Barcelona.

    Photos
    Metro - Sagrada familia art

    Sagrada familia art

    Metro - Inside metro train

    Inside metro train

    Metro - Minder Entry

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    Minder Entry

    HIFE - buses - Updated May 2026

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