Update time. We've owned our Mattress Lot memory foam mattress since 2011, which makes it (gulp) 15…read moreyears old. I wish I remembered the brand and item name, because it's still AMAZING! Comfortable, non-sagging, and just a delight to slide into every night. All these years later, we still smile fondly every time we drive past the Mattress Lot.

I just ordered my new mattress this afternoon, and it was a very good experience!…read more Friendly, helpful staff will answer any and all questions with no pressure to buy, and they have a wide selection of all types of mattresses. They helped me find a great mattress within my budget. Years ago, I had arranged to buy a mattress and box spring, but the next day I had to go to the hospital. I called to cancel the order, since I was going to have a big hospital bill. I was ready for them to say no, it's final, as a lot of businesses would have done, but they were very understanding and canceled it for me, no problem. Good people, good products, great service!

Great experience in buying a new mattress. Mike was a good representative and worked with us to…read morefind just the fight mattress. I was very pleased with the experience as there was no pressure only helpful banter. Give Mike a hard time, he will break. Tell him to call me when he does

Got it all....service, selection, value and a knowledgeable clerk. Bed delivered next day, was a…read morebit too hard, and they swapped it out without any problem

Our service was great! Plenty of selection. Perfect price for our budget! I'd definitely recommend…read morethis for quality furniture and a great price!

What a great company who employees veterans. Always super friendly and have some fun rotating…read morestock. I've found some gems here! Always recommend stopping by here!

Walked into this store planning on getting some info regarding a future move and my upcoming need…read morefor a bed. Ended up so impressed with Marta's knowledge and incredible service that I bought my bed on the spot, to be delivered on my moving day. She made sure I got a bed that was a good fit for me, at a great price!

So, my husband and I came in early April looking for a new mattress and spoke with Eric w Harmon…read more We new that we definitely DID NOT want to do their credit card option because we didn't want the ding on our credit score(we are trying to buy a house). So we found a mattress that we liked, we didn't LOVE it but we really liked it. So we asked him what the return policy was and he said "45 days with a FULL refund, or 90 days with an exchange. And we will come pick it back up." and that was all he said. So with that, we proceeded to talk about the lease option and how it wouldn't affect our credit which we were really happy with. I knew i wanted a mattress protector for sure to help keep it fresh and nice, and he then suggested to us to go with the bundle which was 1 mattress protector, 1 set of bamboo sheets(AMAZING!!), and 2 pillows for $299. I thought that price was unbeatable, so I said lets do it! Then we went to go figure out the payments and told us what we'd be paying a month and how much we needed to put down today, and we did. We had our new mattress delivered within 2 days and our bundle mailed to us within 3 days, which was pretty good timing in my mind. But after about two weeks had gone by, we received a card in the mail for Syncrony Bank. We had been signed up for the credit card option INSTEAD of the lease -_- and that ding to our credit pushed us over the edge. At this point my husband and I are LIVID and contemplating on how to handle our situation. So we called the Clackamas location(cuz the last thing I wanted to do was speak to the same sales person again, and i live closer to Clackamas) and explained what happened and that I wanted to return the mattress. He didn't even say he was sorry that happened or how can i help correct our mistake, he immediately ran to "well, its going to be a $99 pick up fee along with a 10-20% restocking fee." and I was like WHAT?! I was told I would receive a FULL refund within 45 days. He NEVER said anything about a restocking fee OR a pick up fee and it doesn't say that on ANY of my paperwork. If I would have known that, I would have slept on our decision and shopped around a tiny bit more to MAKE SURE that mattress was the one. I even told him I wasn't sure about it and he assured me that I wouldn't be loosing anything with their 45 day refund guarantee. I then asked to speak to the manager and he said the manager is not in and wouldn't be there until Saturday, it was Tuesday. He also said that that was the store policy and that the manager wouldn't be able to do anything he couldn't do, to which I asked if he was a store manager. He replied no, and I said I rest my case, I'll take it up with the area manager. All in all, I would NOT recommend buying from this company, they will stab you in the back, and then blame it on you. They do not need to be able to screw your credit score like they did with ours, and they need to make right what they did. I do value peoples money and time and ours was for sure wasted.

I've never been one to spend much on my mattresses, pillows, sheets, etc. Growing up outdoors an…read moreair bed under the stars was perfect. Even in my later years I'd take an air mattress outside over most anything else. However, my mother-in-law is in need of some nicer upgrades. The staff was friendly and the delivery crew went above and beyond. Great job everybody.

We visited Mattress Firm in Wilsonville and were greeted right away by Evan. I told Evan what I was…read morelooking for and what I didn't want. He took me to the beds with the medium firmness and with the head/leg tilt as the base. I tried the firm one and then the medium one. The manager Gordon was sitting nearby at his desk, and let me know that the softer of the two beds would be better, since I am a side sleeper. Evan provided a quote for both king and queen size beds, plus gave me a couple discounts reducing the price. Two pillows, free delivery, free set up, and free take away for old bed were all included. After comparing prices at a couple other places, pricing on the bed I was looking for was comparable, but Even saved me an additional $1000 without trying to sell me something I did not want. When I went back to purchase the bed, Gordon was there to help. He took the time to explain that HSA/FSA dollars could be used to reimburse some of the cost of the bed, since the bed is needed for medical reasons. Otherwise, we would have not known about this option. We bought the bed and returned the next day to pick up the sheet set, since Gordon offered a discount for those on the phone. When we went in, he gave us even more of a discount, which was nice, so I purchased two sets. Gordon is very knowledgeable on sleep postures and the beds in his store. He went above and beyond with making sure we got the right mattress, and he is also a delight to talk to. Evan is also very friendly and makes sure he knows exactly what you are looking for. Mattress Firm in Wilsonville is the place to go for a new bed. Sale, delivery, and set up all went very smoothly. 5 stars from this customer!!

We went to a few mattress stores and are very happy that we stopped by Mattress Firm in…read moreWilsonville. Gordon helped us with making sure we got exactly what we needed for ourselves and for my father. He was very helpful and fun to work with! We also appreciate the great prices compared to the other stores we went to.

"mattress Mac" was wonderful to work with! He was funny, talkative and not pushy like most…read moresalesman. We plan to go back just to visit

These people are a joke. I found this place through fb marketplace and tried to buy a mattress from…read morethem because I needed something asap. None of their posts list business name or location but it's obviously some kind of store based on pictures. Apparently have to make an appointment to buy anything. I contacted them twice to try to buy a mattress and they were difficult about scheduling quickly and I needed something to put in a rental ASAP so I found something else then they got rude and said I wasted their time and blocked me. If you want to sell mattresses you should make it easier for people who are trying to buy. There's dozens of places to buy a mattresses that aren't run like a drug dealer out of a random warehouse.

Let me begin by thanking Mattress World NW for their patience. Even though I did my due diligence…read moreand checked out other stores, I still managed to visit this store multiple times now and repeatedly received excellent customer service each time from the staff there. I was very indecisive and asked many questions. I am glad they never resisted helping me, and they answered every inquiry with a smile. After much thought and time, they found me a Sealy Posturepedic they supported my body and still provided the perfect amount of comfort. I worked with both Joe and Emerald on different occasions. They both went above and beyond such as making sure I received proper spine alignment with the mattress and even discussed the health benefits of the power adjustable base I got. I had my bed for six months now and still love it! The mattress protector they sold kept my mattress pristine with no signs of stains, dirt, or dust mites. I even feel my allergies aren't as bad as on my old aged mattress. Also the Cool Tech memory foam pillow kept me cool every night. I will tell all my friends and family to come here because they made me like a valued customer! THANK YOU MATTRESS WORLD NW!!

Be careful of this place and especially sales-person, Devon! We were "window shopping" in this…read moremattress store, merely getting information. Although we found a mattress set that was of interest to us, we were not ready to pull the trigger. I reluctantly gave Devon my phone number & email. Somehow he got our address, it was NEVER given to him!!! I DID NOT make a sale, we told him that we'd think about it. Next thing I know, I'm getting text message & email alerts telling me about a bed set delivery for the next day COD!!! Wow, is this co must be hurting so bad that they're fabricating sales out of thin air & dishonestly sending them to an address that I didn't even share?!? No respect, integrity, character, or honesty from this Co. When Devon called, all he would say is it was a glitch in the computer! WOW! No accountability!! RUN Far from this place!!! Terrible business practices!!!

Stopped in on Saturday to ask about repairs for an adjustable base for my bed and was greeted by…read moreVincent. My bed was originally purchased (same store) from Mattress Megastore and overall, they were not real helpful! Originally I would not have gone back into this store because of that, but after dealing with Vincent, will definitely be going in when I need a new mattress. Thanks Vincent.

They were very good. I am sad that they are gone from Hillsboro and other location I think.read more