Laura was our guide--fun, friendly, and knowledgeable. Great float saw some nice fauna. All staff…read moreare helpful and congenial.

Smooth, relaxing ride with beautiful views. As a bonus, we learned a lot about the area. Katelyn…read moredid a great job!

It was my first time "caving", and what an experience! I must admit it was a bit more intense than…read moreexpected, and I am glad my husband didn't join me, he would not have enjoyed the pulling on ropes, rapelling or squeezing into tight spots (you can opt out though). We were lucky that our group was just four people; I can imagine it would not be as enjoyable in full season with multiple groups of eight (the maximum size) in the cave. I was surprised they run the tours year-round, as the hike to the cave must be a little challenging with snow and ice on the ground. Although they provide all the equipment: knee pads, crampons etc. And believe me, you will need all of it! My upper body was sore the following day; you certainly want to be in good shape to tackle this advendure! You also need your own car to drive first to the office, and then to the start of the hike. Our guide was very friendly and knowledgeable, and I am glad I did this tour. An experience I won't forget!

What can I say other than "WOW!"? Reflecting back on our experience with friends, we realized just…read morehow unique and incredible this adventure truly was. We enjoyed every single moment. Huge shout-out to Brent: thank you for treating us like adults who can make our own choices, without trying to instill fear or hesitation. In many tours, choices are often "suggested" based on perceived ability, but you allowed us to embrace each challenge as it came. The whole experience was educational, fun, and lighthearted--truly unforgettable. I can't recommend this experience enough. I discovered so much about my own limits, all thanks to the supportive, carefree atmosphere you created for our group. The knowledge you shared was invaluable, and your demeanor was perfect. I felt challenged in a way that pushed me to grow without ever feeling afraid. This speaks volumes about the quality of the tour and the guidance you provided. Thank you for an experience we'll never forget--one we'll be talking about for years to come!

Buffy our tour guide made the trip! she was an incredible source for all info for the flora, fauna…read moreand Banff history! she was right about taking the gondola trip! Thankyou Discovered Banff tours for having incredible employees! The Entrekin's

We had a terrible experience with Discover Banff Tours and would never book through them again…read more We booked a dog sledding excursion for 6 people, including our family and our friends visiting from San Diego. We paid nearly $1,400 in full for 2 sleds, submitted all required guest information right away (weights, ages, etc.), and even received an email confirming that everything had been received and that we were fully confirmed for Tuesday at 2:00 p.m. Then on Monday afternoon, less than 24 hours before the excursion, they called asking for the same information all over again. We told them we had already submitted it and had the confirmation email to prove it. After putting us on hold, they came back and admitted there had been a miscommunication on their end and that the person who handled our booking failed to enter our information properly. Because of their mistake, our reservation was given away to someone else. So after taking our money, confirming our booking, and making us think everything was locked in, they left us with no dog sledding tour and no real solution on the only day that worked for our group. They did offer us Friday, but that did absolutely nothing for us because we leave Thursday and our friends fly home Wednesday. That is exactly why we booked this in advance the previous Friday. The kids were already excited for this experience, and we were left scrambling at the last minute trying to find another company because of their mistake. The only thing they could really offer was a refund or to push other excursions we had no interest in. That's not customer service -- that's damage control after they failed to do their job correctly. This was extremely unprofessional, careless, and a huge inconvenience during a family trip. Avoid the middleman and book directly with the actual dog sledding companies.

its my third time come to Calgary tours. i had book Rockies mountain tour and Vancouver with them…read more they have friendly and helpful customer service with reasonable price for the tours. and defiantly i will go again! tips: their tour guides speak Chinese, so if you prefer English explanation, better to call them to ask.

From the owner: Tour operator to Canadian Rockies (seat in coach tour departure from Calgary/ Banff) , Charter bus…read morerental, special air tickets and Travel insurance service

If you're looking to explore just about all of Banff's greatest sights in one day...then this is…read morethe PERFECT tour for you. Not to mention you get to do it all without having to worry about driving or parking! If you're not already sold, which you should be, then keep reading along for all the tour highlights. Our two tour guides were Dominique and James and our bus drivers were Bobbie and Jeff. All of them were absolutely delightful. Dominique and James were extremely knowledgeable about Banff, it's history, it's wildlife, and the surrounding areas. They kept the bus rides entertaining and lively. Jeff and Bobbie were great animal spotters and helped us to see a fox on the morning drive and two elk on our return trip. I also spotted a black bear on the morning drive. We opted to do the full day excursion, leaving on the first bus and returning on the last. This was perfect for us to get able to see everything we wanted to. Started the day at Johnston canyon where we hiked to the top of the falls. This was a quick turnaround time so not everyone was able to make it to the top, but still a beautiful spot even if you don't go all the way up. Once done here we continued on the Bow Valley Parkway and took a stop to take in the views of Castle Mountain...an absolutely majestic sight! Next we were onto the Lake Louise ski gondola, where we rode the gondola to the top and had lunch. There was probably enough time to hike, but not enough time to have a leisurely lunch and hike. We opted for the leisurely lunch as we didn't want to have any bear encounters. Here we did see a black bear as we rode the gondola back down. Next up was Moraine Lake, due to one of the buses getting stuck behind a train we stopped in Lake Louise to pick up some others that we're heading to Moraine Lake, but it was a quick trip. At Moraine Lake we had about an hour, enough time to walk up the rock pile, enjoy the view for some time, and walk the shoreline a little bit. Next stop was Lake Louise, we were here for just under an hour. We walked around the shoreline and enjoyed some time in the fairmont hotel. This route didn't give us enough time to hike here, but they did have another schedule you could follow if you wanted to spend more time doing the hikes here or possibly even canoe. After a stop back at the Lake Louise ski gondola to pick up the last of the group, we headed back to town. It was truly an amazing experience and I'm so happy we booked it. We visited Banff without a car and there's no way we would've been able to see some of these places had we not done this tour. So happy this exists and would definitely book it again if I ever visit Banff again.

We chose Hop On Banff for our day tour after researching other options, including the Parks Canada…read moreshuttles. They offered the best value and most flexibility in our schedule and gave us ample time at Johnston Canyon to reach the upper falls, at Lake Louise to make it to the Lake Agnes Tea House (a bit hectic but doable) and to marvel at Moraine Lake atop the Rockpile. There was an additional stop available to take the Lake Louise Gondola, but we opted for an earlier return in order to explore downtown Banff and get dinner. Free parking at the Banff train station was easy and convenient. Our drivers and guides were all first class and the retro feel of the school bus was fine (tip - avoid sitting over the rear wheels in back, as it gets quite bumpy).

We purchased the Interactive package, hoping to be able to touch the animals. Lindsay was our…read moreguide, and we went into 2 different enclosures, each had 4 animals. She gave a good explanation of what the animals were and why they were not good pets because of the Wolf DNA. We were each given 4 or so pieces of food. The less shy animals would allow us to feed them and pet them. My wife and I are very accustomed to being around all kinds of animals, so we thoroughly enjoyed the experience.

This place was very cool. We walked in on a Monday to do a self guided tour - you have to remember…read morethat your payment is for the organization to help these animals because you're not getting up close and personal with them. You might also only see a few of the wolf dogs, and potentially from far away. But it's amazing to see them interacting in their habitats and how they react to human interaction. Such a cool experience and perfect to spend an hour or so of your time. Beautiful facility and the wolf dogs are very well taken care of.

One of the most fun experiences our group had during our visit to Calgary! We were celebrating a…read morebachelorette, and what better way to discover the city but to pedal and drink through?? Travis and Sabrina were our Pedal Pub staff members and they made our trip extremely memorable! Their energy was exactly what we needed for 12 girls, and so many of us keep talking about it being one of the best parts of the trip! They were very clear and communicative of the process to make things safe, but still were able to keep things lively and fun! We stopped at 2 bars, and during our transit we played games that kept us entertained and laughing the entire ride. We also got offered a ski suit package which was the same price as our private tour, so we opted to wear them. It helped a lot since it was still fairly cold in early March, and I thought they looked so cute too! I would highly recommend booking a Pedal Pub if you're visiting Calgary, and hope you get Travis and Sabrina because they were amazing!!!!

Our party of 12 booked a Pedal Pub for our bride-to-be's bachelorette celebration. We took the…read moreBeltline East route with Sabrina and Travis as our guides. It was so much fun that it was one of the biggest highlights of our group's weekend spent in Calgary! As Californians, we are not used to the cold so it was a nice surprise that they provided colorful and vibrant jumpsuit ski suits. They kept us warm, looked cute for pictures, and attracted attention on the streets and in the 2 bars that we stopped in! It was about a 2 hour experience with those bar stops. Sabrina and Travis explained the rules clearly, kept us safe in the streets, while providing outstanding entertainment. We learned that our group was the first to book for the season, and thankfully, it was nice and sunny out. On the pedal pub, they served canned seltzers, beers, and water. It looks like the pedal pub can fit about 14-15 people. Just a heads up that people do actually have to pedal to get the vehicle moving, except for about 4-5 seats that don't have pedals. So make sure to wear comfortable clothing and shoes! I highly recommend this company!

Leanne was our guide/vehicle operator and was quite pleasant and knowledgeable. We really enjoyed…read moreher banter and the tour in general

Extremely Disappointing Experience - Safety Should Never Take a Back Seat…read more My family visited the Columbia Icefield this year, and I returned for my second visit after a great experience last year. Unfortunately, this visit was very different and raised serious safety concerns. Our group had 13 people. When it was time to return from the glacier, 9 family members plus five other guests were left behind on the ice by our driver, Chad, without warning. I had already told the driver that there were people who had yet to board, and as the vehicle pulled away he could see our group waving, including children aged 5 and 11, yet he continued driving. We were stranded on the glacier for 90 minutes, exposed to cold conditions with no clear communication or emergency response. During this time, we repeatedly asked other Ice Explorer drivers for help. Despite several buses having available seats, multiple drivers refused to take us, even with young children visibly cold. It appeared that strict scheduling prevented them from assisting stranded guests, even in a clear safety situation. After 90 minutes, one compassionate driver finally stopped and brought our family back. We are very grateful to that individual for preventing an even worse outcome. This raises serious concerns about procedures and training. No guests should be left on a glacier due to scheduling constraints. A simple head count, final check, or empowering drivers to assist stranded guests could prevent this from happening again. We came back because of a great prior experience, but this visit has left us questioning whether guest safety is truly the top priority--or whether operational efficiency and profit are being placed ahead of basic safety processes.

Excellent introduction to Calgary. The guides were well-informed and did a great job in leading…read more Calgary is a beautiful place and Toonie Tours' 3-hour biking adventure was a great way to experience it.

We did the 3 hour bike tour with Toonie Tours and it was awesome. We were well taken care of and…read morethe guide was very friendly and knowledgeable. While we took the tour in March when it was really cold, it was still a lot of fun. We did the e-bike option. It wasn't necessary but it was a nice add on that we appreciated since we had spent the day before exploring and hiking around the Banff area. We'd definitely go on one of their tours again.

Snowy Owl Sled Dog Tours exceeded my expectations and provided me with a bucket-list experience…read morethat will be a lasting memory. Upon arrival, we were greeted by Motorhead (retired sled dog). He was so friendly, sweet, and engaging. The shop space is open and offers a slue of gift shop items and rentable gear (snow boots and snow pants are a must!). Clean bathrooms are available because once you get to the top of the mountain, there are only porta-potties. I loved my dog team (Ghost, Poblano, Ivar, Mayday, Gomez, and Kannicky). They are definitely professionals and they commit to running. However, when we had some breaks, they were very sweet and enjoyed positive affirmation and pets. Driving the sled is more physically intense than I expected. You will need to do some running up the hill with the dogs. However, the thrill of the experience, wind in your hair, and breathtaking views is beyond words. In my experience, Snowy Owl treats their dogs well. I appreciate their use of colored collars to signal whether the dogs are shy or overly friendly. One of my tour guides for another excursion affirmed this sentiment as well and spoke of them in high regards. This is a must-do experience (expensive, but well worth it). Also, 2 printed photos available at the end for $50 canadian dollars. They will also transfer a digital file and I found this to be well worth it.

This was SO MUCH fun. Unbelievable scenery. The guides were totally fantastic. The dogs are super…read morecute and loveable.