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    Hialeah Hospital

    1.9 (109 reviews)
    Open Open 24 hours

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    Went to the ER today being that I became sick and my symptoms were pointing to pneumonia or walking pneumonia. Upon being called to the back where they ask you questions , give you your hospital band, etc I was greeted by a nurse with a smirk on her face, almost as if she was on the verge of laughter from the very moment she laid eyes on me. I brushed it off and began to explain my symptoms besides the obvious ones I placed on my sign in sheet which were chest pain and shortness of breath . As I'm explaining she's still giving me the same "I'm ready to laugh" face. Then proceeds to act as if she couldn't understand what I was saying.. when I was just stating CLEARLY "I became sick a few days ago it begin with a sore throat followed by shortness of breath and when I go to vomit nothing but a brown Mucus like thing came out" and I stated when I googled my symptoms it said pneumonia. As I'm further trying to finish explaining ALL my symptoms she keeps interrupting acting like I'm not speaking clearly or something... still with the look on her face (mind you I have shortness of breath and pain if I over do it so I have no choice but to speak slower) ! The doctor who came in shortly interrupted her and ME ( while trying to tell all my symptoms even though she's acting like I'm speaking another language ) he asks me when did it start, I tell him three days ago and try to tell him all my symptoms as well. However he rudely interrupts me and insinuates that I'm saying my pain was three days ago when I was literally answering HIS very own question of when did it START and trying to tell ALL my symptoms being that he interrupted me and the nurses conversation .. the nurse then chimes in interrupting HIM, literally LAUGHING telling him "it's not chest pain, it's not chest pain". So I asked her what was funny and how does she know it's not chest pain when they haven't even checked me yet ? When I asked what was funny I didn't get an answer or reassurance from her nor the doctor...... he just told me I left me head phone on the seat...... I genuinely feel like they saw a black woman with a complaint of chest pain and tried to make me feel like I was over exaggerating or lying!!!! Which is not new for doctors towards my race !!! I have never witnessed a nurse laughing and telling a doctor what i said is untrue while in my face. They were both very comfortable interrupting one another and as I stated the doctor did not even bother to correct her or give reassurance even after I asked what was funny . This happened TOFAY on May 19th 2024 between THE HOURS 11AM-12PM. I was not able to get the nurses name because I left out before even seeing it and upon my grand mother going back inside to get their information she didn't give hers but the doctor slapped his badge up told my grandmother to take a picture (sarcastic, right) well here it is below . You can also see the nurse helping him (as if he needed help holding a tiny badge) . Not only am I making this review. I will be reporting them BOTH to the AHCA first thing tomorrow morning

    Mold on the ceiling

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    6 years ago

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    Michelle, we will investigate your concerns immediately.

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    3 years ago

    Frecuento este lugar a causa de mi papá .Eduardo siempre me recibe respetuosamente y muy amable. Muy buen servicio

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    4 years ago

    Excelente cuidado , sala de cirugía . KeniaRn, Armando Rn,Dr Hechavaria,Dr Domínguez Bali . Anestesia Todos excelente

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    Page 1 of 3

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    Every single person I encountered on the 5th floor was awesome!

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    Palmetto General Hospital - Self explanatory

    Palmetto General Hospital

    1.7(198 reviews)
    4.5 mi

    I took my 87 yo father to the ER on monday May 16 morning, very nice and knowledgeable ER Doctor,…read morehe ordered all types of test and admitted him right away to the 6 floor, had a very pleasant experience with the team of Doctors assing to his care Dr Losada, Dr Querol, Dr Bombino, Dr Mohan, Dr P Garcia, and all the ARNP team, CNA Serret and Capote did a great job keeping him comfortable and clean, can't forget RN George and the Charge Nurses that keep me informed all the time. Thank you all for the great job

    March/April 2026. Visiting hospitals, working in, being in hospitals, visiting family and friends,…read morethis is the most inefficient, absolutely, chaotic, irresponsible, location. My brother in law felt he was ignored. My niece and my husband, -----were consistently given conflicting, wrong or bad information...his daughter received complicated, convoluted, evasive, and incomplete information. He was in the hospital over two + weeks and the day they decided to release him!!!!!!! is the day they decided to put a stent in his heart. Put a catheter up his penis. He kept saying to his daughter, " what is this in my penis should I pull it out"? Did nobody explain anything to him? the patient who was suffering from too much time in the hospital? Seemingly NO. His daughter told him not to pull anything out!! that maybe somebody would explain to him why it was there? how long it had to be there? and why he was so uncomfortable? and what he should do and what he shouldn't do? Wouldn't that make sense? If the patient's family knew what was happening; explain that to the patient? such as why he had some tubes coming out of his penis? We guess they couldn't be bothered. Why should they tell the patient what's going on? With phone calls to the charge nurse-----we'd get put on hold for 20 minutes and nobody would answer. Then someone would just hang up on us. My niece was there to support and take care of her father. SHE EMPHATICALLY said don't do surgery unless I'm there to talk to him forehand to .... and see him kiss him and re-explain it..... Then when she showed up at 7:00am (after the staff jerked her around for two weeks) telling her they didn't know if he could survive surgery, doing test after test, after test.... They said they could not operate and that they were releasing him. Then...we're not releasing him. Yes, releasing him. We're not releasing him. And the morning that she had to fly home....... he was already in surgery! WHAT? He was already in surgery! His family right there and they were not told beforehand. HA! again. how foolish to think that that might be one of the requirements. He's already in surgery without her having given permission! She was not OK with that! PERFECT NIGHTMARE DOUBLE TALK: Miraculously he survived. The stress for his daughter, the casual disrespect was horrendous. There's a RESPONSIBILITY of a hospital based in the US--- that any person speaking English, working in the role as a medical, healthcare professional, SHOULD be able to communicate efficiently, It was difficult to understand some of the people on the phone. So if you wanna bring somebody there, to get sub-standard treatment ever, in such a chaotic environment---- if you bring them there; ask yourself "why there"? This is exactly a perfect example of the degradation of the USA healthcare system. SO____Anybody reading this in need of care, consider going elsewhere. Wow, what a draining, frustrating experience of having a sick family member and suffering from the lack of professional responding. If I could give it a zero rating I would because that's what it deserves. In fact a MINUS rating!....and if anybody in the administration or on staff reads this, realize you play a part of a debacle. A DISGRACE to say the least! An endeavor of compounded distress provoking terrific anxiety. The scant communication style contributes to more uncertainty and emotional fear and confusion...eroding the well being of the patient and their loved ones. I rate this hospital: MINUS ONE STAR.

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    Palmetto General Hospital - Room unattended next to my family's room

    Room unattended next to my family's room

    Palmetto General Hospital - No explanation needed, for being a hospital in Miami this is ridiculous.

    No explanation needed, for being a hospital in Miami this is ridiculous.

    Palmetto General Hospital - A tick or bed bug crawling on the bed with BLOOD.

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    A tick or bed bug crawling on the bed with BLOOD.

    University of Miami Hospital - A freaking German roach! Wtf!!!! No wonder people don't make it out...

    University of Miami Hospital

    1.6(14 reviews)
    4.5 mi

    This is a recent communication I had with the University of Miami billing department…read more I spent 100's of thousands of dollars at your hospital in 2025. I loved the medical treatment. However, after my last treatment in 2025, I decided that I would never go back to your hospital. Why, because of your incompetent billing deptmaent. Since I made that decision, I have spent over $200,000 at your competitors hospitals, with not a single issue with their billing department. It is very sad that such a great hospital could have such a incompetent billing department. I am still receiving a bill for $37.38. This bill was issued months after my account had been confirmed paid in fullI. I have told you that many times. This invoice had been resolved with your patient experience department. I am sure there are many similar complaints like mine. It is time for the hospital management to fix this. JS

    I'm so upset after reading a review about Dr Lamelas (the only one with 2 stars )…read more "As a first time patient, he did not even take the time to thoroughly listen to why I was there. the actual visit took 3 minutes in total" Listen. This doctor is a GENIUS! . He doesn't need to listen to your whole history as he already reviewed your case before he is the magician who fixes your heart through a 5 cm incision. Dr Lamelas was to the point during my dad's first appointment . Honest in answering my questions, showed concern and gave my dad reassurance. We didn't need a 30 minute appointment. He knew everything about my dad condition already. He took the time to talk to me after the surgery and explained everything he did. He visited my dad every single day (including Saturday and Sunday) My dad had a mitral valve replacement, a maze procedure and a Right atrial appendage removal. He did all this in 3 hours ! My dad is recovering much better than when he had other less complicated surgeries. We are very grateful and we pray for Dr Lamelas every day for him to live a long and healthy life so he can continue helping others. God gave him a gift and the world needs him. Amarilis González was very helpful with all the instructions before surgery. She even answered my emails at 10:00 pm. Very impressive ! His nurses at cardiac ICU (Ana, Andros) and at cardiac step down ( I can't remember his name ) were amazing , knowledgeable and caring. Thank you all !

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    University of Miami Hospital
    University of Miami Hospital
    University of Miami Hospital

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    Hialeah Hospital - hospitals - Updated May 2026

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