I have been to DOZENS of funerals in my life and never have I been to one where no one from the funeral home greeted you at the doors like here at Heyl. There was no visitor sign in book, they had no calming music playing, in fact- it was dead silence other than people crying. not a person who worked there was in sight. There was absolutely nothing.. no prayer, no talking about ther person, no anything until about fifteen minutes after everyone got there one person who worked there came out, said people could go up and view the deceased and then head to their cars and meet at cemetery. which I have never NOT had a funeral procession for the deceased with flags on cars, lights on etc. but here, there was nothing. no respect at all. I would NOT recommend this place at, regardless of budget. read more

Strange to be rating a funeral home. However, I thought the gentleman who helped us make final arrangement for our loved one was helpful without trying to upsell caskets and services. We had very specific instructions as to how our loved one wanted her service to occur - simple, short, no graveside service, not overly religious. It was our obligation to honor her request and not once did Terry make us feel odd when we declined certain services most would think are fairly standard or when we asked for background music that some might think was inappropriate (Bluegrass). He allowed the family plenty of time to peruse the caskets and choose what we thought she would have liked and he was always available to help without being overbearing or overly present in the room as we made decisions. The funeral home also handled the service. It was as she would have wanted - family and friends gathering to remember without lingering too long - a simple, sweet last gathering before she was taken to her final resting place. A huge thank you to Heyl Funeral Home for honoring and respecting the last wishes of our loved one and the wishes of her family. read more