We came by and visited and several employees were saying to a customer that they were an idiot and…read morethat they didn't know what they were doing. I was actually looking for a shot that might help me with A future repairs on a couple trucks. If the employees treat customers like that poorly I would send my business and my friends elsewhere

My wife noticed the TPMS light on when leaving your store. She said it eventually went out on the…read moreway home, but when I checked the pressures, one front tire had 73#, and the other had 80#. I adjusted them to the correct pressures. This of course was when I noticed that all but one of my valve stem extensions were missing. There were originally 6 installed. I attempted to check and adjust the tire pressures on the right rear, and noticed the inner valve stem was not lined up. And that a regular valve stem cap was installed on the inside dual. This resulted in my having to lift the truck, remove the outer tire and then spin it to get the valve stems realigned and adjust the tire pressures as needed. While my wife was in your store, I asked her to check on the price to install 4 new tires that we would provide; and was very surprised she was quoted $240 to do the same dismount/mount & balance for 4 tires that you had just completed and charged her $80 for. When asked why the big discrepancy, she was told if you damaged a tire that you did not provide, that you'd have to replace it. Which, the tires that you just rotated were not your tires, so if you damaged one of those, then what do you do? When you combine all of the issues I found in just a simple tire rotation, and what looks to me like price gouging, unless I can get a better explanation I will probably not be coming back to your store with my trucks.

I am a new customer to Claunch's. Dennis was nice to deal with and his communication was on point…read more I spent approx $1,000.00 having a few things done on my pickup and my wife's car. About a week later we reviewed a hand written thank you card in the mail from Claunch's. Who does that anymore? I quoted all the local shops before I chose Claunch's. They were all pretty similar in price but I felt like the other shops didn't care one way or another about earning a new customer. Dennis went the extra mile from the second he answered the phone, to returning my call when he said he would, and communicated well all the way through. When we are in Burley I will use Dennis for all our vehicle maintenance.

I've been doing business with Dennis and his boys Nick and Tyler for years. They've always been the…read morefriendliest tire shop in town. I can send my wife down there and know they aren't trying to sell her an $85 dollar air filter. It should be that way everywhere you go. They are honest and priced right. I highly recommend them for anything tire related. Oh shoutout to Ben. Always working hard over there.

Normally, I am a Maverick fan and seek them out on long trips…read more The Maverick management in Burley, Idaho needs help. 1. The giant neon price sign said $2.92 and the price at the pump was $3.02. 2. At 8am on a Sunday morning, the women's bathroom had debris on the floor and full trash receptacles...with a line of female travelers waiting to use the two stalls 3. No toilet paper in women's bathroom! 4. Unattended service counter with customers waiting. 5. A young women called from the back appeared to not have the decision making authority to take timely action on toilet paper shortage. Hopefully it will be better next time.

Busy location for sure... a go to for me when passing through... Fuels, Facilities and fuel…read more.. quick stop and back on the road. The folks who man this place are friendly and efficient. Smaller store by comparison but generally a good selection..

I was driving from Oregon to Salt Lake City when I got a "malfunction error" message and then my…read morecar engine went into "limp mode." It was Sunday around 4:30 pm and I thought I was going to have to call a tow truck to tow my car. My husband found this auto repair shop, "Die Hard" was still open on Sunday and the mechanic, Rafael told him that they would stay open until I arrived. It took around 3 hours for them to diagnose, but parts, install the parts (spark plug & 6 ignition coils, and then test my car. And they fixed my car! I made it to Salt Lake City later that night. And then I drove all the way back to Oregon the next day. I am so thankful for Rafael & his mechanics!

We were on a drive from Utah to Yakima when our alternator went out. We were an hour outside of…read moreBurley and it was 8:00 at night. We didn't think we would find anything that was open. We called Diehard because of the review we saw and they said they would take us in. We were able to finish our drive they. They diagnosed the issue within 5 minutes and said they could get us fixed up within an hour or two. I thought for sure we would pay extra for it being late and an emergency, but the prices were fair. Raphael and Ramon were super helpful. Raphael's wife made sure we were okay and that our 4 kids were alright. They asked if we needed a ride to a hotel for the night, but with the timeline they kept, we were able to get back on the road and finish our trip. These guys are super nice, open late and were able to meet our needs. If you run into car trouble this way, Diehard is the place to go.

Upon the recommendation from Kia Motors, to have my spark plugs and fuel injectors replaced with…read moreOEM parts in my 2006 Kia Sedona LX Van with a 3.8 engine - which I purchased. I drove my well-running 2006 Kia Sedona LX Van to Don's Auto Repair for the simple tasks of spark plug and fuel injector replacements. When I came back the next day to pickup the Van, the Van was not running well at all and the check engine light was on revealing several error codes. Don's auto repair did not know what to do next or how to fix the error codes so I took my mis-firing, chugging and jerking - Kia van home in Burley. They did not offer to refund any part of the money - that was in excess of $500. Now, I am having my Kia Van towed (excess of $300) to Twin Falls to the Hyundai Dealer to fix the errors which will be in the neighborhood south of $1,500 - $2,000. Maybe when Don was there working, my Van would have been fixed right and if not, a refund would have been offered. UGG!!! The best words that comes to my mind on this business - from the Latin words, "CAVEAT EMPTOR" - let the buyer beware! I do not recommend this business for auto repairs or at least on Kia and/or Hyundai Vans.

We had just headded out vacation driving from Salt Lake City to the Oregon coast. We'd had problem…read morewith a sensor we thought had been fixed before we left but the problem started up again just outside Burley. I searched online and found Don's. I called and thankfully they said they would see if they could help. We arrived and just as mechanic Robbie had some time and was able to help immediatley! Don directed us to a nearby park to wait since we had our dogs with us. He even offered to drive us someplace in his truck! Robbie tried several fixes and tests and was not sure if the problem was fixed but had done what he could and we decided to move on. I don't know if the sensor just needed some adjusting or what Robbie did but the probem never reoccured! We're so grateful for Don and Robbie taking time to help us at a moments notice and for their friendliness and hospitality. They could have easily said we'd just have to wait until they could get to it but they worked us right in and we got on our way without too much delay and our dogs had a great time at the park!

This place is great, Joe and Samatha were both awesome!!! I did get into a vehicle accident as a…read moreTruck pulling a RV sideswiped my vehicle, the staff did awesome accommodate me for the morning. The bathrooms were always clean, and the staff will let you stay the night

My husband drives a semi tuck and we stopped here for the night, and the night manager is the…read morerudest woman we have ever met. We will NEVER stop here again.

Stopped to use the restroom and get some lunch. Restrooms are located outside the building not…read moreinside. They had a small variety of lunch items ready to go or you could order pizza off of a menu. As I was walking back to my car, two of the employees were on break outside of the building, smoking marijuana. It was a quiet place for adults, but I wouldn't bring children here.

Very nice stop. The restrooms could use a good cleaning though. The restrooms are located on the…read moreoutside with 2 stalls, so dont wait like I did thinking there was only one. Lol The people in here are sooooo nice. They have a kitchen where you can order chicken tenders and all kinds of things. I wasn't hungry so I cannot comment on that area. Easy in and out. They have some Idaho souvenirs but no patches.

Great Thank you to Brad @ Clegg's Service!…read more This past week my son and I were driving from Boise to Las Vegas when the alternator went out and we died a few miles outside of Burley. Our tow truck driver from Snake River Towing was amazing and helped us find a local service to help. Brad has us back on the road within 2 hours and was extremely fair with the costs. I would highly recommend anyone not only in an emergency but for any service needed. Thank you again Brad!

Didnt use their repair service but did use their Greyhound Lines stop facilities going to and…read morecoming from Burley, ID. Very friendly and hospitable. Also noticed the owner has great relationships with his auto service customers.