Every summer we go to Rehoboth Beach and I have to stop in to just comfort shoes. Every year the…read moreservice is spectacular and their shoes are so comfortable. A lot of them are walking shoes for traveling and the staff is very nice. I would highly recommend this place if you're looking for comfortable shoes to wear for years to come they're well-made and worth the price you'll pay I always buy a new pair of shoes when I go back east and I'm so glad that there so helpful and friendly !Renee Piane

Great selection of Birkenstock. Their service is excellent and the staff is very knowledgeable.read more

I came in with a friend a few months ago. I was disappointed to see that they didn't have a very…read moregood selection of shoes and they were very expensive. My friend and I were talking to one of the employees to see if they had a certain shoe, and my friend had unknowingly put their foot up on one of the stools, not knowing it moved, and almost fell, while the employee (I don't know her name) ran to the stool and pulled it away and was very snarky and said that you're not supposed to do that. I understand you're not supposed to do that, but my friend had no idea, and when your customer is in danger and is going to fall?? I am sure if any damage was to be caused we would have paid to repair it. I think that if this store had a better selection, more personable employees, and maybe better customer-safety-values, things would have gone very, very differently. I really hope they can enhance this store in the future, as I am sure my friend and I are willing to give it another chance if that is the case.

Purchased an item over the phone and was charged sales tax when I live in DE. I called to ask about…read morehaving it refunded and was told rudely by Angela, the manager, that she doesn't know how to do that and doesn't fool with those things!!!! She was happy to take my business but not so friendly when I called with an issue. Horrible way to treat people. Won't buy from this store again and will spread the word! Check out most of the reviews that say the same thing about this store and its staff!!!

I bought a pair of Oofos slides for $74. A smaller selection of them. I walk down to Charm City…read moreRun and they had the same slides for $14 cheaper and a bigger selection. My receipt said no refund- in store credit only. So if you don't live in Rehobeth beware of the return policy.

Service, selection and great sale prices! I'm ready to go again and find a new bargain.read more

I love this store. They have trendy clothes that is not expensive so it's ok that is trendy and…read moremight not be a trend for long. My main love is the stretchy jeans that are made that if you have a tush it fits without a loose waist issue. These are statement clothes. Got green glitter boots that everyone compliments. If you are use to high quality items this is not the store for you. This is fun stuff that you won't be wearing 10 years from now.

The prices were average for this type of store…read more They didn't seem very friendly or interested in the customer service experience. The manager was hanging/folding clothes while staring directly but never uttering a "hello", or "can I help you with something". Very strange vibe throughout the store.

We were in Rehoboth Beach for a long weekend and I was in dire need of new work shoes as the ones I…read morehad were quite worn and decrepid. It was a rainy Sunday afternoon so I looked for men's shoe stores in the area with a high rating, and Vernon Powell popped up. Quite frankly, I'd never heard of them before and decided to check them out. This is the type of shoe store where the attendant has to take your choice and bring out those shoes in your size. I was promptly waited upon by Kimmie (spelling?) who was most cordial and attentive ( in contradistinction to the young woman at the register with a flat affect who looked like she hated that she had a job). I picked out 3 pair, one of which they did not have instructions stock but will get in for me tomorrow. I don't mind paying for quality, and initial comfort is a must, and this store did it for me on both counts. I brought two pair home and will stop in tomorrow to pick up my third pair. Kimmie advised joining their rewards program in which you get a $50 coupon after spending $350 which isn't difficult to do! I'm most pleased with my experience at Vernon Powell and now that I have this experience shall return there when next I need shoes. I can't comment on their woman's section nor their foot-related paraphernalia, but they've got it all. A nice, "old-fashioned" shoe store!

Th store has a variety of products, clothing and recreational items including a selection of Yeti…read moreproducts. I purchased one of the Yeti products and didn't realize that the lid was missing the closure device. When I bought it back to the store the manager said that she couldn't do anything about it and gave me an email address to contact. The email address was nonexistent and she was Not helpful at all. Their customer service is extremely poor and I will not return or refer anyone to the Rehoboth Beach location.

This store has very nice, stylish, and popular branded merchandise. Patagonia, Vuori, etc. I try…read moreto stop by every time we're here in Rehoboth. I purchased a hat here 2 years ago that I absolutely love from the legacy brand. This time I was buying a hat for the hubby who wished he purchased one when I did. I sent him a pic of all of the hat options and we picked one out. Side notes: - Lots more women/girl options upstairs. - Expensive clothing. Negative: The only negative experience I encountered during this visit is that when I was checking out, the associate who rang me up was so enthralled to see someone who was behind me in line and started a conversation with them (and ignoring me) that he completely forgot to take the security tag off my hubby's hat which I just found out when I gave my hubby the hat when I arrived home from our trip. Luckily my hubby was able to YouTube how to take it off because we live in the Midwest and there are no other QS stores here.

We've been coming to Rehoboth beach every summer for years. Every time we shop here, we are not…read moretreated well. Staff members rarely help us but they readily help the white customers in a hurry. We had to go over and flag a staff member down to come help us get a shirt from the top tier. Not very nice ppl/kids working here. Merchandise is ok.

Lots of options, tidy/clean store, and friendly staff. My daughter was looking for a specific shoe…read morewith strawberries on it. They didn't have it but she got another pair of shoes that she liked-pink checkered slip-on. I got a old skool pair with white rose print. The women's 6.5 size was slightly limited but I was still able to find shoes for me! They had an awesome sale where you buy one pair and the clearance is 70% off, so my daughter's pair was $12.90!!! The cashier was friendly and nice. Happy for the visit!

Customer service was excellent. Basically all employees were very helpful and knew their product…read morevery well. Daphne went above and beyond with her help. We had trouble finding some stock in my size, but Store recently moved and they were very busy. So overall even with that being said. Will continue to visit this location!! Love Vans Thank you Renee C

I dropped by to get some new workout shirts and shorts. The staff is always helpful, even if they…read moredidn't have something I was looking for they offered to order it and have it shipped to me. No matter what I always pick up several shirts, shorts, and socks at steep discounts. I always wish I grabbed more because when I look online for the same items they are ALWAYS more expensive online versus the outlet store. Make sure to download the Outlet Store APP for additional discounts on top of the discounts offered at the store.

Customer service at this store is absolutely awful. Cashier yelled at us because we couldn't see…read moreher in between other employees. Then she continued to be rude until I refused to go to her and waited for the next register to open. Both employees next to her just ignored the situation. No way they didn't hear her. Absolutely disgusting UA experience. If you don't like working there, go somewhere else. I know I won't shop at this location anymore.