i went in for a small break line repair, and they discovered this was caused by damage in the main…read moremechanism in the tongue. they took the time to show me the problem, and inquired as how to proceed, instead of just fixing it and presenting me with a huge bill in the end. Not only was I impressed with their professionalism, and honest approach, the bill was significantly less than the quoted price I had received. my trailer brakes work better than ever! 5 stars!!

Service is great, friendly people I would highly recommend this business for your trailer or truck…read morerepairs

Just a note: I'm writing from my daughter's account since she suggested writing about my…read moreoutstanding experience with Barney's Wrecker. (This is Richard Majeski from Holdingford, MN). My brother and I found ourselves in Iowa with a serious problem with our newly purchased (used) 25 ft. trailer that we could not handle. We stopped at barney's and it did not look good for us, it was very busy. After explaining our problem to the boss, he told us to pull up in front of the door, he then pulled one of his employees off the job he was working on and had him tend to our problem. It took about 45 minutes, and the guy wasn't even upset about working in the rain. Come time to pay the bill, ( dread ), he says, " How bout 10 bucks ?" We left with a much better attitude about our fellow man.

By far, the most Profesional and HONEST towing and repair shop I've ever dealt with…read more I would highly recommend Barney's

I write this review as a disappointed customer. I chose to…read moretrust Sauter Automotive with my 05 Honda Odyssey as this vehicle was having an issue where 3 out of the 4 calipers were engaging at all times. Essentially the van was constantly braking for no reason. I chose them based on the 5-star reviews, but did not get a 5 star experience. I knew this was going to be a pricey repair and had saved 5-6k for it (I did not let them know this) . Initially I was quoted 4 brakes pads, 4 rotors, and 3 Calipers as one was behaving correctly. I'm my early conversations with Beth, the mechanics wife she assured me her husband the mechanic would find the issue and that all that work had been done, and that if need be we would replace the ABS Module and that he had replaced the brake booster and master cylinder as well. Next step would be to replace the ABS Module/Pump. In our following conversation she mentioned that only the front brake pads, calipers, and rotors had been replaced, and that nothing had been done with the brake booster and master cylinder other than taking it apart to replace some pins. This did not align with what was quoted and what Beth had mentioned in our previous phone call. When I asked calmly out of curiosity about the discrepancy in what I had been told prior she started yelling at me that she's not a liar and that I need to trust her. This was very off-putting as a customer who was trusting their shop with the 2nd largest purchase someone makes in their life time and gave money down. She then expressed that I didn't give them enough down and that she was angry I didn't put 50%. She never gave me a value on what the repair would cost so naturally I asked "50% of what value? I was never given a true quote on what things would cost". She then proceeded to tell me how they don't know how much it's going to cost. She was upset that I didn't put 50% down even though she signed off on the $600 I did put down initially (please see attached). In this same conversation she verbatim said "Let me be clear Charles, I will always put the shops well-being above any customers." She quoted me an ABS Module/Pump at $1700, said that they couldn't find it anywhere, and that they didn't want to go used. On the phone with her I looked up the very part on Google and there were many options used for $50-$100. She grew silent and had a long pause before responding letting me know that they only trust and use three parts distributors. Their recommendation was to dump the vehicle before the hard work even began. That's the equivalent of an orthopedic surgeon replacing someone's hip, doing half the prep work, and then when it became time to actually replace the hip and do the hard work, closing up the incision point and saying it's too hard and that they don't want to take the risk of replacing the hip. Long story short they didn't want to do the work after starting. They left the job unfinished and took the easy money. Today when I went to go pick up the car and finally revealed to them I was willing to put $5-6k into the vehicle the room grew dead silent where you could hear a pen drop, this is the point where it was clear money was the only priority of the shop, rather than doing quality work. She also let me know they do use used parts and that's an option. (Contradicting what she had told me about only using three trusted parts distributors). Based on my experience with the lack of consistent communication, prioritizing themselves over their customers, false promises, unwillingness to finish a job they started, and emotional outbursts over the phone when trying to understand their process, I whole-heartedly cannot recommend Sauter Automotive for automotive repair. I am very disgruntled as I still have no answers on what's causing the issue from the "experts", only the symptoms were addressed. You will have better luck getting a BlueDriver Bluetooth Pro OBD2 Car Diagnostic Scan Tool from Amazon rather than wasting $1300 at a scam shop like I did.

My son's Explorer had an overheating issue outside of Carlisle and he pulled into Casey's. I…read morelooked around and couldn't find anything obvious, at this point I realized all of the coolant had gone on vacation. I did a Yelp search and found Sauter Automotive. I gave them a call and Beth was absolutely amazing!!! She lined up a tow truck to get our vehicle to there shop, called me with updates, and was extremely knowledgeable!!! We live in Indianola, but if I could get my vehicle to them for repairs I would!!!

After finding myself in a ditch after hitting some ice while exiting for gas in Kellogg, IA, Mike's…read morewas the only towing service that responded to our call. He came from over 40 miles away. Mike also picked my wife and I up from the gas station we were waiting at and drove us back to our car and let us stay in his truck to stay warm while he pulled my car out. Then to make sure my car was drivable he followed me back to the gas station and took a look at the car. Awesome Service!

Way, way, way overcharged for the service provided. We will never use them again. Charged $473…read morefor tow to Des Moines for service to our van for a specialized handicapped access repair, and our tow insurance would only cover $200. Mike tried to argue that State Farm only pays for services within a 30 mile radius, and I know that is not true because I have had to have my vehicle towed back from the airport, and that is over 30 miles. All towing charges were covered by the same insurance.

My 1998.5 Dodge Ram Cummins had steering issues so I took it to Magnum for an alignment. They said…read morethey alignment issues were caused by a worn pitman arm, worn idler arms and a broken front coil suspension spring. They took the extra time and effort to order the correct replacement parts and ensure that the job was done right. It took some time to do the repairs but my old pickup drives like new again, all for a fair price considering the amount of work done I would definitely recommend them

This shop dropped everything they were already doing to help my kid get home for Christmas... Their…read moreSubaru Forester blew the radiator in transit from Colorado Springs to Chicago and we all were in panic mode until Magnum bailed us out... A Christmas miracle to say the least... Got them back on the road in hours instead of days... This after 2 other shops turned them away!!! Not to mention they charged less than the original quote by a couple hundred bucks... So right now this shop is my favorite in the United States!!! Thank you so much for getting my kids back on the road after a terrible situation almost ruined our families Christmas festivities!!!

I had my 2016 Traverse serviced and decided to have it detailed while it was there. My vehicle…read morelooks amazing. Highly recommend them for all your service and detailing needs

I highly recommend this dealership and service department. The air conditioner on our 2018 Buick…read moreEnclave stopped working while we were in Florida recently. We brought our vehicle to a Buick dealership in Florida. After they performed a dye diagnostic check of the system, they said the front and auxiliary evaporator cores were leaking and needed to be replaced and quoted $5266 for the repairs. The estimate seemed excessive so we decided to get a second opinion. Brought our vehicle to Grinnell Motors. Had the same dye diagnostic check done. The technician at Grinnell Motors said only the rear evaporator core was leaking and needed to be replaced; the front evaporator core was fine and not leaking. Their honest assessment saved us almost $3700 in unnecessary repairs. If you need service work done on your vehicle and want to know who you can trust, go to Grinnell Motors. A special thank you to Luke, John German, and the service technicians!

absolute best car service in North America. my explorer was reborn. Pat, Jeff, Bill and Amy do…read morenothing but great work. Value . They are fair. Cars cost money, but at least you brought it to the best service shop happening today. hard work, experience and fairness. sums it up

I read the reviews and only heard good things. Brought my car in and told them what I thought it…read morewas. I had to bring it back twice more before they came to the same diagnosis. Then the solution they offered wasn't going to resolve it. I was also told the dealer price for the actual needed part was too high (true). When I asked for the part number to research it, they gave me the wrong one. Very poor experience. I would steer clear of this place!

There is only one thing worse then seeing the "check engine" light come on-- it's when you're on…read morevacay and 1500 miles from home! Smith's Automotive has the BEST CUSTOMER and REPAIR service I've ever experienced! They were professional, fast, and worth every star in this rating. They gave us a loaner car so we could continue our vacay in the area. Even coming to our campground to help me when I couldn't figure out how to start the Prius!! I was impressed with the honesty, expert knowledge, and the frequent progress reports. They coordinated our service warranty contract (in Wyoming) with the repairs, and had us back on vacay in 48 hours. We left Smith's Auto with absolute satisfaction and feeling like we had met new friends. Thanks to all-from the front office to the folks that washed the car when the repair was finished.

Miss diagnosed and quoted $3000.00 for something I had fixed somewhere else for $1000.00 . wasted…read morea lot of my time and trust in a community business. I knew when I was asked to fill out a statement before I could use a credit card to pay for the diagnoses that this company had robbed a lot of people that in turn went back on the credit card company . Do jot recommend.