Rented from them for years without problems. Then last year I rented a Tesla,. They gave me a piece of paper that said to return the car with at least 10% charge to avoid a charging fee. I returned it with 81% and they still charged a fee. I disputed it, we went back and forth for a couple weeks and they refused to budge (it was only $6.00, but you know, the principle), I gave up.
Reserved a car last week, went to the counter, and was told I was on their "do not rent". list. No notice of this in advance. What jerks. What fools. What incompetence. What a lack of customer service. They deserve to lose their franchise. read more