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    Hertz

    1.0 (3 reviews)
    Open 9:00 am - 5:30 pm

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    Karch Auto

    Karch Auto

    2.5(24 reviews)
    0.5 mi

    I'm knocking a couple stars off from my previous review for a few reasons. Service is still good…read moreand prices are fair but I'm pretty frustrated at some of the chaos they could have helped prevent in my life! We had a big move ahead of us and I was trying to get preparations in order, including getting a hitch installed to our SUV so that we could pull a trailer for the move. I called and asked for a quote and they gave me one with or without parts in case I wanted to supply the hitch myself. I appreciated that and decided to order a hitch separately to save a little money. When I took it in for my appointment (baby with me waiting the entire time) everything went fine and I was out of there in a little over an hour. Flash forward a few days to when it's time for my husband to pick up the Uhaul trailer... they say we can't actually pick it up because we didn't have any of the necessary electrical wiring to hook up the trailer lights for brakes/hazards. Duh! Why didn't I think of that? Maybe because I'm a new mom with a baby and a big move and a lot going on. More importantly, why didn't anyone at Karch think to even ask about wiring? Who tows a trailer without hooking it up to electrical so you can use brake lights? I think I expected an establishment like theirs to be a little more helpful and at least mention it as a "hey, will you want any wiring for that?". After all, they do that with nearly every other service they provide. Pretty disappointed but the move has now been completed (after my husband had to drive over an hour one way to another place to get same day wiring done) and I am looking forward to finding a new auto shop to use instead of Karch.

    I have been going to Karch auto since it was Walk's and have had nothing but wonderful, caring…read moreservice. They bend over backwards to do right by you. Blessings on them all!

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    Karch Auto
    Karch Auto - Our service advisors are always willing to help!

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    Our service advisors are always willing to help!

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    1.3(3 reviews)
    4.1 mi

    I reserved a specific class of car. the luxury SUV, "BMW or similar". I reserved this car a month…read morein advance. I called the people at University part airport two weeks prior to my rental date of yesterday 9/5/2024 to make sure they had my reservation. Everything is fine, i was told. I called them on the 4th, the day before the rental. everything is fine, i was told. I checked in on line to streamline the process as they (National) recommend. When I arrived at my appointed time yesterday they had no car. The clerk said you can have a sedan. I told the clerk that My wife and I both have mobility issues. this is why I requested this specific class of vehicle. they then told me they would "upgrade me" to a Jeep. I asked just how a jeep was an upgrade from a BMW X3? she said well, its bigger and we go by size. this was a 7 passenger vehicle and was also not acceptable due to its size. upon further inquiry the one clerk told me they had my car the prior evening and she didn't know what happened to it. So now the trip has been canceled and I will miss my fathers Memorial not to mention I am out $750.00 for the B&B rental. long story short DON'T USE NATIONAL CAR RENTAL.

    This is the second time this year I have reserved a smaller SUV from Enterprise a month ahead of…read morethe time I needed it. AND this is again the second time the vehicle was not available, after having received notification the day ahead reminding me of the reservation NO CARS AVAILABLE AT STATE COLLEGE AIRPORT! When I asked him to call me when one became available, he said if I do that for you I would have to do it for 100 people. Which made me wonder what his job was. They had 4 larger SUV which he labled "specialty" suvs which he wiuld NOT Rent me This happened to me in July when I was going from Ft Lauderdale to Orlando and back. Never again will I deal with Enterprise, very unreliable when you need a car. I went to AVIS, at the airport and was at least able to get a Toyota Carola for the week. The young woman was very helpful & courteous

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Hertz - carrental - Updated May 2026

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