I have usually had very good experiences with this Enterprise. They have two Joels - both are great…read moreand also Bri - who follows up on the phone to notify you if any changes are to happen or any possible delays. So in essence, they manage expectations well, which as they say in project management, is crucial to keep customer happy.

Avoid it at all possible costs. Disorganized and unreasonable. Checked with colleagues and was…read morebombarded with stories of stress they have caused people.

Pushy staff delivered an obnoxious pitch for a hybrid vehicle I did NOT want, and basically…read morewouldn't continue moving things along until I agreed. There was no respect shown for my time - it was an emergency situation that required me to get the rental - and my objections about the hybrid were waved off. Hated every moment spent in that car.

They don't answer the phone when needed. Gave me a car that smelled like cigarettes, but thankfully…read moreupgraded it immediately.

Rented multiple vehicles from this location and Tierney. Customer service is always top notch when…read moreI pick up and return. Even gives me multiple choices on cars that are available. 100% recommend this location.

Charged $580 extra on my card without any report. Claimed I smoked in car but I didn't. Then…read morethreatened to add me on a no rent list if I contested it. I rent there 10 days every year and they ignore my statements. They are very backward and don't care about customers.

Tiny little airport, tiny little rental car agency with limited hours but decent service and…read morevehicles. They went the extra mile for me when I had an issue with the vehicle I'd rented. Thanks!

Horrible customer service. Please do not use this car rental. Just because I went back to the…read morecounter to ask for my car and plus I had to book a new reservation. The manager did not allow me to rent a car. I wasn't even rude, I just asked why and they had no reason.

This review is long overdue, but I'm bad at writing reviews. However, back in the wilds of 2020, I…read moreended up stranded in Selinsgrove (long story). For an affordable price, Central PA limousine drove me from my Airbnb to the Fullington Bus stop in Sunbury. You were a lifesaver and if I can figure out a limo trip plan, will definitely be using Central PA Limo! (I have a few ideas I am kicking around :))

To Ed and his team, especially our driver Angelia: We can't say enough about how great the service…read moreyou provided for our daughter's wedding. From the planning the schedule of the day to the carrying out of those plans, CPA Limo was great! Easy to schedule, very fair pricing, great, professional and pleasant service, and safety! Exceptional company. Don't hesitate to use this company! Thanks again Ed, and Angelia!!!!!

One of the worst/untrained interaction I had with the desk lady. Ordered car days before hand and…read morechecking in with ID AND credit card, the website said I was all good! nope. Walked a way confused and without a car!

Placed a reservation for a car rental online weeks ago, and when I went to pick the car up was told…read morethat I needed to provide a copy of my full insurance collision policy. I was told that the manager would have emailed me this (which they had not). Since I didn't have this (as who carries their entire insurance policy around with them?), they refused to rent me a car. I had my insurance card with me and even offered to pay for the damage protection. Still wouldn't rent to me. Anyway, just avoid.

I'm knocking a couple stars off from my previous review for a few reasons. Service is still good…read moreand prices are fair but I'm pretty frustrated at some of the chaos they could have helped prevent in my life! We had a big move ahead of us and I was trying to get preparations in order, including getting a hitch installed to our SUV so that we could pull a trailer for the move. I called and asked for a quote and they gave me one with or without parts in case I wanted to supply the hitch myself. I appreciated that and decided to order a hitch separately to save a little money. When I took it in for my appointment (baby with me waiting the entire time) everything went fine and I was out of there in a little over an hour. Flash forward a few days to when it's time for my husband to pick up the Uhaul trailer... they say we can't actually pick it up because we didn't have any of the necessary electrical wiring to hook up the trailer lights for brakes/hazards. Duh! Why didn't I think of that? Maybe because I'm a new mom with a baby and a big move and a lot going on. More importantly, why didn't anyone at Karch think to even ask about wiring? Who tows a trailer without hooking it up to electrical so you can use brake lights? I think I expected an establishment like theirs to be a little more helpful and at least mention it as a "hey, will you want any wiring for that?". After all, they do that with nearly every other service they provide. Pretty disappointed but the move has now been completed (after my husband had to drive over an hour one way to another place to get same day wiring done) and I am looking forward to finding a new auto shop to use instead of Karch.

I have been going to Karch auto since it was Walk's and have had nothing but wonderful, caring…read moreservice. They bend over backwards to do right by you. Blessings on them all!

I reserved a specific class of car. the luxury SUV, "BMW or similar". I reserved this car a month…read morein advance. I called the people at University part airport two weeks prior to my rental date of yesterday 9/5/2024 to make sure they had my reservation. Everything is fine, i was told. I called them on the 4th, the day before the rental. everything is fine, i was told. I checked in on line to streamline the process as they (National) recommend. When I arrived at my appointed time yesterday they had no car. The clerk said you can have a sedan. I told the clerk that My wife and I both have mobility issues. this is why I requested this specific class of vehicle. they then told me they would "upgrade me" to a Jeep. I asked just how a jeep was an upgrade from a BMW X3? she said well, its bigger and we go by size. this was a 7 passenger vehicle and was also not acceptable due to its size. upon further inquiry the one clerk told me they had my car the prior evening and she didn't know what happened to it. So now the trip has been canceled and I will miss my fathers Memorial not to mention I am out $750.00 for the B&B rental. long story short DON'T USE NATIONAL CAR RENTAL.

This is the second time this year I have reserved a smaller SUV from Enterprise a month ahead of…read morethe time I needed it. AND this is again the second time the vehicle was not available, after having received notification the day ahead reminding me of the reservation NO CARS AVAILABLE AT STATE COLLEGE AIRPORT! When I asked him to call me when one became available, he said if I do that for you I would have to do it for 100 people. Which made me wonder what his job was. They had 4 larger SUV which he labled "specialty" suvs which he wiuld NOT Rent me This happened to me in July when I was going from Ft Lauderdale to Orlando and back. Never again will I deal with Enterprise, very unreliable when you need a car. I went to AVIS, at the airport and was at least able to get a Toyota Carola for the week. The young woman was very helpful & courteous