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Brooksville, FL

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Hertz RentACar

1.9 (7 reviews)
Closed • Closed

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8 years ago

Helpful 1
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7 years ago

Helpful 4
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7 years ago

Horrific experience and service. Complete incompetence. No one is helpful. No one cares. You are better off hitchhiking.

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8 years ago

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6 years ago

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8 years ago

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8 years ago

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.5(19 reviews)
3.7 mi

Enterprise does many things wrong, but they pick me up and bring me home. Therefore, this office is…read moremy go-to car rental place. I usually reserve online, then call for a pick-up. When I rented a car last month, State Farm paid for my rental and Enterprise gave me a triple upgrade to a Ford Flex, which seats 10 people. It was fun to drive for 3 weeks and easy to return. When I rented for myself, Enterprise told me when to expect them, but were 50 minutes late as I stood in my driveway for 50 minutes. Then they gave me a tiny Hyundai that smelled like cigarettes. Not quite the same experience. LOL And yet, I will keep using this office as long as they pick me up and bring me home. The cars are in good shape, and the staff is friendly. With taxes and fees, car rental starts at $50/day.

ZERO STARS: The "Manager", Tobey, has no business being a…read moremanager. He just lost Enterprise a registered Member. Never once did I cuss, only expressed my frustration and he hung up on me for saying "why are you taking reservations if you don't have a car available." Called back and has who his Manager is, and the number to reach him/her, Tobey claimed he doesn't know who is Manger is and said all he could do was give me the number for customer service; to which he intentionally gave the roadside assistance number. Tobey a disrespectful PoS that needs to be relieved of duty ASAP. Never again will I do business with this enterprise or the one county line road. They take reservations without having available vehicles, expecting the customer to just to be okay with it and pay full price for crap service.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Hertz RentACar - carrental - Updated October 2026

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