They are liars especially Lou and they are crooked. You can't believe anything they tell you. They…read morecan sell you a car with a 2month old rejection sticker and not fix a thing on the rejection sticker. They wouldn't work with us at all. Just asked them to help pay half on the bill they said no. If you want to be screwed over by all means go to them . But I will never deal with that lying bunch of crooks again.

After a few years with Consumer Warehouse in a previous car I decided to stay and upgrade my ride…read morefrom a 2011 Chevy Cruze to an 2014 Chevy Impala which I was very pleased with the decision I made. The customer service from salesman to finance manager were outstanding and Consumer Warehouse will work with you to get you in a car/truck.

Great price, great vehicle, nice folks!read more

GREAT-GREAT-GREAT Our Insurance company sent us to the BIG…read moreRental company which put us in a vehicle and burnt thru our allociation then they offered us a cheap car when we had to pay. I called around and got America First rent a car which is located at paul obaugh's they gave me all kinds of options which if i had went there first i would not had to pay for anything because they took the time to explain the options and they too bill the insurance companies. i guess the BIG rental companies are just like the BIG banks. in the future my business will go with the local SMALL guy and Paul Obaugh can count on me first.

URGENT: Fraud, 32 Unanswered Calls, and Financial Damages -- Staunton & Waynesboro VA…read more To Enterprise Corporate Leadership, I am putting this in writing because 32 phone calls over three days have produced zero results -- only empty promises and what I can only describe as coordinated deflection. I made confirmed reservations through the Enterprise app at your Staunton, VA and Waynesboro, VA locations. Both stores called to cancel, claiming no vehicles were available. Your own app confirmed these reservations. Your corporate line then created new reservations -- which the same stores rejected again. This loop repeated for three days while your representatives told me each time that the issue was being escalated to a regional manager. Both stores told me those regional managers were all simultaneously on vacation. Nobody called me back. Nobody resolved anything. What your corporate line is doing -- confirming reservations they know or should know cannot be fulfilled, and repeatedly creating new ones while stores reject them -- is deceptive at best. At worst it constitutes a deceptive business practice and I intend to report it as such. Because I trusted your confirmed reservation, I passed on a competitor who had vehicles available. That decision cost me. I am now paying nearly three times my original travel budget for a company function, a direct and documentable financial loss caused by your system's failure. I am now taking the following steps simultaneously: -- Filing a complaint with the Better Business Bureau -- Filing a complaint with the Virginia Attorney General's Consumer Protection Division -- Posting a detailed public account on Google, Yelp, Reddit r/mildlyinfuriating, and social media tagging -- Consulting with an attorney regarding small claims for documented financial damages I still need a vehicle. TODAY. If someone with actual authority contacts me within 24 hours and resolves this, I will note the resolution in every public posting I make. If not, those posts go live and the complaints get filed. I have every confirmation number, every call log, every date and time, and the names of every representative I spoke with. I am prepared to produce all of it.

I needed to rent a car because another driver totaled mine. That driver's insurance company was…read moreresponsible for paying for the rental. When I went to pick the car up at the Enterprise in Staunton VA, the employee with initials of C.J. "helped" me. He had a tablet where he shared with me verbally what was said in each section of the agreement and then had me initial. I later learned that C.J. had added a "damage Waiver", which he DIDNT share with me. After researching, I learned that this is something that has to be offered and accepted. CJ never offered this to me and I absolutely never excepted it or asked for any additional coverage. I wasn't paying for this rental, the other parties insurance company was. It would make no sense for me to pay a single penny towards this rental. Since I made the mistake of allowing C.J. To simply tell me what each section was opposed to reading it for myself, I was charged $318. I have called and left a voicemail, I have emailed the company twice only to be told twice that they have forwarded my complaint to the branch and have not received any response from the branch, I have emailed CJ and I have done a survey. They are choosing to ignore me. Don't make the same mistake I did. Don't assume that you can trust. Don't assume when they're telling you what is in each section of the agreement, that they are telling you everything. I am out $318 for a rental that I should not have paid a single penny for all because I trusted the enterprise rent a center employee in the Staunton Virginia location to be of good character.

Ended up not using them because of scheduling. They were too busy to help, BUT, based on the phone…read morecall I would have used them because the woman was polite and cared, just couldn't make it work. The price was reasonable.

AAA sent them out to me when I was having car trouble. They recommended a closer shop than AAA had…read moreand helped me get to a pet-friendly hotel after dropping my car there. The driver was super friendly. Even though it was a bad situation, his help made it as easy and smooth of a process as it could be. I couldn't have asked for better help as a young woman stuck on the side of the road with her cat! Thank you!! As a note: the shop they recommended was *not* the one mentioned in another review. This shop ordered the parts needed and got me back on the road within hours of opening the next morning.

I will definitely go to Clyde's Auto Body should I need body work again in the future. The finish…read moreon my van hood was peeling off and I needed a little work done on a door. Matt and Loren were so friendly and accommodating. They were quick to respond, did quality work, and were very reasonably priced. Happy to have them right here in my town.

Clyde's Custom Auto Body did a fantastic job repairing the damage from a hit and run driver that…read moreslammed into the front driver's side of my Nissan Xterra. I highly recommend Clyde's!!

We bought a 2008 gold Dodge Grand Caravan in 2016 from Champion Auto and the transmission was…read morediagnosed at Amaco, the paperwork turned into and read by Champion. We sold it back to them in 2017 and paid them for another vehicle a 2009 Subaru Forester. The transmission had a complete failure and required to be replaced not even rebuilt, less than 30 days later. The powertrain warranty left us still paying $1000.00 to replace it. During the time it took to diagnose I was unable to ever get a hold of Scott, who Donna insisted made all purchase and mechanical decisions, but was "at auction" or off any days and times we called or were there to speak with him as Donna could not make any decision about assisting us or the questions we had about how they would help with our second purchase from them with no way to drive it. Donna even went as far as to tell me they had been closed on a business day they agreed to call us back but having called from an unknown number that was revealed to be untrue as the gentlemen who answered gave us their hours of operation but repeated that Scott was unavailable. We currently have their loaner white 2003 Tahoe listed at $6,999 sitting in our driveway that also didn't run for us to use. We returned it mid need, my husband listed the issues he knew aside from it being very far out of oil change, low coolant light on, brake and head lights out, and a bad front passenger tire. After picking it back up after it had been to Merchants for...something We found the same issues aside from the headlight fixed and the service engine soon light was now on. Shortly after that we were unable to get it back to them and once notified it is still here because Scott is inevitably unavailable. I had a great experience with Chastity and recommend her but Donna and Scott gave us the run around for a very long 2 weeks now. We had prepared to spend more money to replace our other car with them but after having the Subaru be a loss not even 30 days into our purchase this has put our family of 5 in a very poor position. I felt swindled by them. They knew the circumstances and strain this has put on us but have a lack of duty to their customers. We have remained calm, however frustrated and do not plan to ever purchase from or recommend them again.

From the owner: Champion Auto Exchange, your honest and trusted used car dealer in Staunton, VA. We specialize in…read moreChevrolet Corvettes, pickup trucks, and SUV's. Don't see anything you like? Let us know, we will search for vehicles for you!

We needed to replace a tire on my wife's new vehicle that was damaged by a road hazard coming back…read morefrom vacation. I called Jenkins because I thought they were a bigger Goodyear dealer than they are. They assured me they could have the tire the next day which they did. When I took the vehicle down to have the tire changed, they scratched the rim on my wife's new car. A new rim for that vehicle was $770. Jenkins refused to make it good. they kept putting me off and putting me off and putting me off telling me they were looking for a good used A+ rim, and basically blew me off. The gentleman I spoke with at Jenkins told me he kept texting the owner, Todd Jenkins, and that he (Todd Jenkins) would call me. That never happened. Jenkins never called me back or followed up in any way. Their word meant nothing. I realize that when service work is done, including mounting a tire on a rim, that accidents can happen. However, I also realize that it's up to the dealer to make it right. This they did not do. I wouldn't recommend Jenkins Services or Todd Jenkins to conduct party games at a six-year-old's birthday party. As far as I'm concerned, they get a -10 stars. I should have had Rice Tire (formerly Central Tire) handle the situation. They would have done it honestly and correctly.

Great service, great people! Really helped us out when we were in a jam on a long trip south and…read morehad a damaged tire that needed immediate replacement!