Worst location. Six consecutive separate"confirmed" reservations (during 4 month period) as a…read moreEnterprise Plus customer. Every time location has NO CARS AVAILABLE after I received confirmation. Location calls to advise pick up hours later or next day? Third world location. No customer service skills. USE HERTZ Riverhead at Hotel Indigo, outstanding service, cars available as reserved!!

The cars are clean and well maintained and they always give me exactly what I ask for. The staff is…read morefriendly, courteous, knowledgeable and helpful. A great place to rent a car! Special shout out to Lauren and Christopher. They make every effort to ensure their customers are highly satisfied! I enthusiastically recommend this Enterprise Rent-A-Car to everyone.

I came here yesterday with my daughter. We met with Ed K, our salesman. Ed was friendly,…read morepleasant, and knowledgeable. He spoke with us and gathered all our information as to what our needs were. He quickly presented us with many, many options. We went for a couple of test drives and decided on a Nissan rogue. We then met with Kenny, who also knew his stuff. He too, was friendly and knowledgeable. He guided us through financing. Next we met with Jim, their Allstate rep. Again, we were so satisfied with his service. I would recommend this business to all and would definitely go back when the need arises.

I purchased a used vehicle, a 2016 Subaru Crosstrek, also sold an extended warranty for which I was…read moreverbally promised was 100% refundable if I did not use it before 24 months, or 110,000 miles. Right from day one, the air conditioning did not work. That actually should have been covered under the Lemon Law, but after taking the car to Riverhead Auto Mall three times, including needing to take days off from work to do so, they kept refusing to repair the AC saying it wasn't broken. It is still broken to this day and has been verified to be as such by Meineke in Southampton, and absolutely anyone who has driven with me in the car. I believe the cause is the AC Clutch, which is a very common problem with Subarus. The compressor is fine etc. Next I tried taking the car to Subaru and then after to The Garage in Hampton Bays, NY and try to use the Custom Edge Plus warranty that I had been told was accepted anywhere. But that also was not true, no one would accept it. I was told I would have had to use the warranty to get it repaired at Riverhead Auto Mall. Result, I still have no AC to this day. I bought this car in a hurry because I was under duress, needing it for work and repeated trips to MSKCC in NYC driving for hours in blazing heat, because I had and was being treated for cancer, and was due to have surgery August, 2022. Now, at this point, the car is over 110,00 miles and I therefore contacted Riverhead Auto Mall for the refund so I could get the AC fixed. So far, I have been sent two refund checks that amount to less than half of the amount I paid for the extended warranty. I am simply requesting the remaining balance owed to me be immediately refunded, and additionally, possibly, that they refund me for a repair cost for the AC, whatever it costs, at the Subaru dealership in Riverhead. Riverhead Auto Mall is consistently dishonest, unreliable, immoral and purposefully misleading.

I made an appointment for my lunch break, the company confirmed and sent reminder to me day of and…read morenight before...but the car was 45 min late and caused me to miss work. I was not compensated or helped in anyway and even was told by the manger "we had to do breaks"...that's why I made and confirmed an appointment in advance so you can plan for this. I don't accept that as an excuse and would never use them as this was unreliable. Also was told I'd get my deposit back same day as the return, it's been 3 days and have yet to see the $300. I have video of before and after of the rental...in same exact shape. Don't go here. Worst experience while also having to stress about other things, I'll never use them again.

Laura's Car Service is a SURE THING!!! Laura was very quick to respond to my last-minute inquiry…read morefor a round-trip car service from the airport to Montauk. She gave me the best price out of anyone I reached out to, answered any questions I had, and set me up with a driver right away. Phillip, the driver, was extremely responsive, great behind the wheel, and accommodating to all of our needs. He even picked up cupcakes and a small bottle of wine for one of the passenger's birthdays . Just the best. 20/10

Outstanding service! Excellent price and highly professional!…read more I called around to get the best price and Laura was by far the most reasonable. She is incredibly friendly and knows the area well! I would definitely use her again in the future! 5 star service!!!

I have had nothing but good experiences at Riverhead Brake Service. They never tried to sell me…read moresomething I didn't actually need, and even saved me money by suggesting I might be due a warranty repair at another shop. They have always done quality work for me and I trust their judgement.I used to be in the business so I know wherof I speak.

Michael is an outstanding mechanic. He knows computers inside out and is adept at all kinds of…read morerepairs. I have had all except one car I have owned worked on by him. The only exception is when I moved for several years. I am now able use his service because I am back in Riverhead. You will benefit by his honesty and skill.