the guides were great, the drivers always on time and the hotels very nice and centrally located…read more Claudia planned a great itinerary and we were able to see all we wanted. We had a wonderful time and will definitively use again!!

The property is a bit rundown, but our room was large and serviceable. The beds were comfortable,…read moreand the room included a couple of comfy reading chairs and a table. The coffee maker, microwave and fridge were in good repair. The window mounted air conditioner was loud, but worked well. Like most of Wyoming, the desk clerk hasn't gotten the memo about COVID, I guess. No desk barrier and not wearing a mask. They did have a jug of hand cleanser and a large pile of single use wipes on the desk. The price of the room ($70) seemed reasonable.

RECOMMENDED STAY & ask for QWEN at the desk!!!…read more I have stayed here about a week waiting to move into my new house. Each day I had to renew my stay from not knowing when the house would be finished. Qwen has been so understanding & so patient with me during my stay! Has reached out to me if I couldn't. Free WiFi, cable, huge comfy king bed, 24hr receptionist, daily housekeeping, fridge, microwave this place has everything I need to feel at home.

He is very friendly, great rates and a very comfortable ride! Drove me to Douglas at a very…read morereasonable rate!

Pool is always closed, Memorial day weekend, was a main reason we stayed there. second time this…read morehas happene.

It was nice and quiet here, and clean. The tv is a bit dated and doesn't go on the internet. I had…read moretrouble getting water to come out in the shower- am not sure if that was user error or something that needed to be fixed but brought it to the attention of the owner and they were prompt and professional about it. My stay wasn't very long so it didn't make much difference but could have. They had a mini fridge and microwave that worked very well. No temperature issues. Pool looked pretty well-kept though I did not try it. Breakfast was free and they offered slightly different food the second morning. It was a decent spread for breakfast and yes I've seen more variety but am not disappointed. If I could figure out the faucet I may stay here more as the owner seems to take pride in their work and is attentive.

I booked a car for pick up at 7:30 AM. The office doesn't open till 9:30 AM and was not informed of…read morethis. So I went to pick up the car. There was no one there. I had to make other arrangements to get to two doctors appointments. When I called the manager to discuss it, she was very unpleasant and questioning whether I was telling the truth. She asked me what she expected me to do and I said how about discount on $150 car rental for the day that didn't work for me. She started to argue so I hung up. Not going to use Avis and Casper again and I advise you all against it. I keep hearing that Hertz gives much better service. I'm sure she's the reason why.

The Grand Cherokee was just too big. Called the next day to see if I could exchange it for…read moresomething smaller. A Toyota RAV4, four wheel drive had just been returned. Yay! Allowed me to exchange. Zero problems. Appreciate the Avis' staff's thoughtful assistance, care and flexibility. Friendly, helpful service. Recommended.

*I was late* They…read morehad some folks that were trying to claim some baggage they never received. Which I get. This is a tiny airport, they call my name while staying in line for 10mins trying to check in. I say "hey, that's me, any way I could get checked in" Women is vest: "no" Continued to make me wait. Definitely made sure I missed boarding. On top of that the United app won't let you file any kind of complaint unless I make a rewards account. Flight confirmation #: A8086D Casper Wyoming

I have been flying for decades and I am compelled to report that the Casper United crew is the best…read moreI have ever experienced Due to weather our flight was delayed but to expedite things the staf had us line up from rear row first and we were completely boarded in minutes In a world of complacency and non caring it was inspiring and fun to be part of this flight Casper Wyoming thank you for caring , being creative and making a challenging situation a good one!

I have to say, I am disappointed. We did a wagon ride July 22, 2024 I did my research before…read morebooking a two hour tour for my family. The reviews looked good and the website pictures amazing. I am not sure if it was an off day for the company or maybe it's under new ownership, or what, but it's really just an overpriced wagon ride. The tour guide was dressed in regular clothing and there was no information given about the Oregon Trail. I was thinking maybe our trail guide is not a regular guide. It seemed like the owner just wanted the money and grabbed a person to steer the wagon. He also was hard of hearing (nothing wrong with that), but it meant when my kids asked questions he could not hear. So it was like a two hour silent ride. I would say skip this if you are in Casper. Do the free museum in town instead.

We just got back from a exiting, and fun Wagon Train Ride through Historic Trails West. When I…read morefirst contacted Morris, I could tell he was the real deal. He was so accomodating, and made our group of 8 adults feel like we really experienced traveling on the Oregon Trail. He and David took us on an amazing wagon train ride, and with all of his knowledge and great stories we could visualize life on the trail back then. After the ride was over, we had a delicious meal that Chef Dave cooked right in front off us, complete with dutch oven peach cobbler. This was an experience that none of us will forget! Thank you so much Morris, and both Daves :-)

Parking ~ Abundant and complimentary parking. Parking lot is extremely well lit very safe area,…read moreeasily accessible handicap parking. Lobby ~ The lobby is well appointed and an open and welcoming space. The front desk is easily accessible and ADA Compliant. All areas are clear of any encumberances and well lit. The breakfast area is adjacent to the lobby and well appointed. The Breakfast ~ OUTSTANDING! I was extremely surprised. I stay in hotels on regular basis and just in the last year I frequented a variety of them throughout the US and abroad. This breakfast buffet was represented very well. This is the first time I have seen a farm fresh yogurt machine. The product was outstanding. They offered the regular cereals, aids, bacon, variety of muffins and breads and pickles. And they have a waffle machine. I addition to juices, coffee and a plethora of tea options. The plastic ware was obtained by a single serve machine, ensuring a higher level of cleanliness. Hard boiled eggs were in individual serving packages, first time seeing this - eggselent! Coffee and tea cups were very sturdy not the flimsy ones you usually get. Rooms ~ I was exhausted when I arrived. Jack and was seamless, friendly and professional. It was very very late and the young man who helped me was just as polite and friendly as if it had been during normal check in hours. The room was unexpectedly spacious and very clean. Usually I could always find hair in a corner, dirt in a corner of a bathtub or a sink that hasn't been fully wiped out. Not in this room. I looked. Everything was on point. Include two separate bars of packaged soap. One for the laboratory and one for the shower. Water pressure was more than adequate. I have long hair and more than once have I had to utilize the faucet in the bathtub to rinse my hair completely. Not here! The air conditioner filter was clean worked perfectly, no allergy medicine today for me. In the room was very proportionately decorated and accompanied by furniture that appeared fairly new. There was a mini refrigerator and coffee machine in the room. I have stayed recently in Vegas and they've removed the coffee machines from most. The curtains closed completely and hung appropriately. With no gaps they were truly blackout curtains. Customer Service ~ everyone I encountered from the lobby to my room we're in credibly genuinely friendly and courteous. This town is located in Wyoming and the folks here are just very friendly and kind. I would definitely return and stay specifically at this hotel. Incredibly clean every area and facet of the hotel was wiped down, dusted and the windows were spotless. The artwork was both tasteful and appropriate. The furniture choices in Decor were sophisticated and timeless. The spacing in the dining area was appropriate most places you're literally sitting right on top of one another not here, very large and ample seating area with very appropriate spacing where the employees take great pride in maintaining a very clean and upscale establishment this hotel is located in a very safe area that is convenient to any business you may have in the area and or travel plans for sightseeing. This is definitely a go-to option if you're in town. I was highly impressed to say the least.

Very nice, modern and clean hotel that's dog friendly. I feel safe parking here too. Clean and…read moremodern with a decent breakfast. No longer just cereal and juice! They provide fresh fluffy eggs, sausage, toast (white, bagel and English muffin), juices, a machine that dispenses not only coffee but cappuccinos, lattes. The fitness center is bigger than most Best Westerns I've been to and no one was using it so I had it all to myself. They have a running machine, free weights, a pulley type machine and a recumbant type bicycle. They also have filtered water too! Oh and cleaning wipes for the equipment. The hotel is located at the far end of town so you feel a little isolated but that's ok since we don't need to be in town.