Tyler contacted me via Yelp to install a bathroom faucet. He arrived on time and did a very…read moreprofessional job. He replaced both shut off valves and the new pop-up drain stopper. I am extremely pleased with his work - neat, tidy, clean. A true professional! I wouldn't hesitate to highly recommend him!

Came on time. Fixed the problems quickly. Charged a reasonable fee. Would recommend.read more

Jeremiah is very knowledgeable and easy to talk with about the work to be done. He showed up on…read moretime and did a great job at the price quoted, no hidden costs or up charges. He also cleaned up behind himself and left everything very tidy. We would highly recommend Smoky Peaks for all your plumbing needs.

From the owner: Plumbing problems don't wait for convenient hours, and neither should the response. Smoky Peaks…read morePlumbing, LLC serves homeowners and businesses across the Tri-Cities region with fixture repairs, water heater replacements, repiping, gas line services, backflow testing, and and a full range of additional services tailored to meet your needs. Whether it's a routine repair or a complex system overhaul, you're working with insured technicians who understand both residential and commercial needs.

Top notch, the best pricing, quality work repaired correctly the first time. I have been using…read morecut rate for many years and they've always been on time and the job finished at or under budget

Our toilet was leaking from the base of the bowl and we needed it repaired quickly, due to a…read morepending sale of our home. We called other plumbers, but all were too busy to help us. We called Todd from Cut Rate Plumbing and he was there on the spot! He was prompt, very courteous, very professional and very clean as well. I highly recommend Cut Rate Plumbing for your plumbing needs. 5 stars from Sean and Donna in Kingsport! You rock!

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

Response to request was quick. Service was also very quick. Plumber, was knowledgeable and…read morerespectful. I have used this business before, and will use again. Price was reasonable. Great value.

I had a water tank and thermal expansion tank replacement done in my laundry room. I live on a one…read morelevel 55+ community condo. It was a standard job. I failed to do my due diligence though by not receiving at least three estimates as is recommended. I can not imagine how much these tanks run since the invoice does not give any details on parts and labor. **Update** Steve Huff Plumbing reached out to me wanting a mutual satisfactory agreement and in doing so they showed that they do care and will make a sincere effort in making their customers happy. I have amended the star rating to reflect that sentiment.

I called them because of their commercials painting the picture of them being an honest,…read morerespectable family company. I had a burst water pipe and my two toddlers were without water. I told them my situation and they said I'd have to wait 2 days for them to come and "estimate" the final cost and it would cost $60 just for the estimate. Anyone who has kids knows you can't go two days without water. I reiterated the seriousness of my situation and the lady on the phone treated me with callous disregard and reiterated that they WOULD need cash up front, but offer financing IF I qualify. This was unacceptable to me. I grabbed a shovel, went outside and started digging. I found the problem myself. It was a broken coupling at the meter. I took the coupling to Lowe's and they showed me the exact parts I needed. The final cost was $58 (including candy for my babies) and several hours of digging. I had it fixed that very evening. I feel sorry for the people who absolutely need to depend on this company. The city of Kingsport confirmed no leaks and turned my water back on before bath time. I feel like I did the right thing. The pictures I posted are MY work, not theirs.

We had a problem with our septic system called Roto - Rooter Johnson City and they were very quick…read moreto respond. They provided good service and fixed our problem. What really impressed me is that I was able to talk with the owner several times and he wanted to make sure that we were satisfied with their work. Thanks to Robert and his team. Chet in Jonesborough

I recently needed an emergency plumbing repair at my rental property in Johnson City, TN. The…read moredrywall was already opened, and the problem was an accessible copper pipe with a pinhole leak. Roto-Rooter initially quoted me $800, then generously offered what felt like an insulting "discount" that brought the price down to $672. The technician completed the repair, took pictures, and prepared the invoice in approximately 50 minutes. Let that sink in. $672 for less than an hour on-site, including paperwork. Afterward, I spoke with other local plumbing contractors who indicated that a comparable repair would typically cost approximately $300-$350. Unfortunately, those contractors weren't available when I needed immediate assistance. I understand that emergency service comes at a premium. I have a background in the electrical construction industry, so I'm familiar with labor rates, overhead, materials, and what it takes to operate a contracting business. However, there's a difference between charging a reasonable premium for emergency service and pricing that feels excessive for the work performed. To make matters worse, this was the same technician I previously paid $189 to address a drain issue that was never fully resolved. Between these two visits, I've spent $861 and am left deeply dissatisfied with the value received. My advice to anyone considering Roto-Rooter: LEARN FROM MY EXPERIENCE. Unless your house is actively flooding and you cannot safely contain the situation, take the time to call multiple local plumbers before agreeing to their pricing. I sincerely regret not doing so. While the technician successfully repaired the pipe, I cannot recommend Roto-Rooter based on my experience. Prompt service is valuable, but it does not automatically justify any price a company chooses to charge. To Roto-Rooter management: You're welcome to contact me directly to discuss these charges and whether a reasonable price adjustment is warranted. I'd appreciate an opportunity to resolve my dissatisfaction. Until then, I'll be sharing my experience so other homeowners and landlords can make informed decisions before spending their hard-earned money. One expensive lesson learned. I will not be using Roto-Rooter again.

Cornerstone Plumbing is the only plumber I will use. Dustin is a true treasure and went above and…read morebeyond to get my leaks fixed for a price that didn't break the bank and did it all in record time.

We had the whole house replumbed for water. OUTSTANDING! Could not recommend Dustin more…read more Licensed, insured, quality work, professional service, timely, and very fair price! He goes above and beyond to make the customer happy and provides alternative options for customers rather than dictating to the customer. We will always use Dustin whenever needed. Brad & Angie

I had a plumbing issue that was started a month ago. They were to replace the shower due to a leak…read moreand toilets for my autistic son with a seat. The shower was not ordered on time neither is the door to shower and neither was the seat for my son. The job was supposed to be completed last week then this week now it's going to be next week and the water pressure sucks now they put a new water regulator in. Spoke with the Plumbing Manager who did not help resolve the issue nor offer me a discount when i have been a member over a year. You just lost my busine as well as my neighbors around me i assure you since this is how members who pay a month fee be treated!

I called and ask for an estimate on a garbage disposal (ONLY) . . . After a lengthy inspection…read moreunder my house (I did not ask for), he came back and gave me an estimate for: Option 1: $10,836.25 (install waterlines throughout home, install disposal, flush water heater and replace anode rod. 2 yr warranty Option 2: $ 6,367.22 (install new water line meter to house 5 yr warranty $6,367.22 Option 3: amounted to $1,226.31 plus $1,127.16 plus $632,98 plus $593.05 There was not option just to replace my garbage disposal. I told him to get out and never return. Why are these people given a great rating????

Found a leak from the main floor dripping from the ceiling of the finished basement on a Saturday…read moreafter 4:30 pm. Contacted my regular plumber (not Cox) and found out he was out of town on vacation. Finally called Cox after 5 pm. Was pleasantly surprised when he answered the phone. He had other jobs already scheduled but was able to come by on Sunday afternoon. (I had shut off everything I could think of so the leak had stopped. Was afraid it was the toilet by the kitchen.) He was able to arrive an hour earlier than he expected which was great. Long store short... he was able to diagnose the actual problem (wasn't the toilet) and the issue was resolved. Very professional, very knowledgeable, very personable. Nice guy and the cost was actually less than I expected for an emergency weekend plumbing call. Hope I never need a plumber again but I would definitely use Cox Plumbing again.

From the owner: Here at Cox Plumbing we are a family owned & operated business that has served the Tri-Cities area…read moresince 2015. We specialize in all plumbing services Residential and Commercial. As well as offer a wide variety of drainage services. We take pride in our work just as we do our customers. We are open 24/7 to suit any of your plumbing needs and emergencies. We will leave you with satisfaction and peace of mind knowing that the job is done right. All work includes a 30 day no hassle warranty. We aim to make your plumbing experience the best one yet. Call today, for any of your plumbing needs!

Superior Plumbing has been heaven-sent. I have used Superior Plumbing's services on several…read moreoccasions, including the day after Christmas when a pipe burst. Justin came to our home and helped us resolve the problem immediately. The following time we used Superior Plumbing was to fix a water pressure issue. Justin resolved this issue quickly and efficiently. We had the worst water pressure, and now we are so happy because we have a standard psi on all levels of our home. The third time we called Justin at Superior Plumbing was to renovate our bathroom. We removed two old bathtubs and replaced them with Sterling shower kits. Justin was accommodating and knowledgeable through the process of picking out the shower kits. I spent time emailing him, and he would respond quickly and guide me to the best shower kit in my budget. Justin explained what needed repair and exactly how the work would be performed in the bathroom. Justin's service was top-notch in every way. His crew was professional and worked hard to keep their area clean and make sure they stuck to their timeline. I have been recommending Justin at Superior Plumbing to all of my friends and neighbors! I hope you consider Superior Plumbing; by doing so, you are also supporting a Veteran owned and operated business.

JJ and Grayson are two great plumbers. JJ kept me informed as to when they were on their way to my…read morehome. When they arrived, we discussed the best options to use. He explained different scenarios. He is prompt, professional, friendly, and reasonable. We will definitely be using him again. JJ has restored my faith and trust in Plumbers. Thank you so much for what you did to help me. I appreciate it very much.