I am hesitant to give them 5 stars because with past dental experiences they might be too good to be true. But after 2 appointments with them (a cleaning and a filling), I have no reason to not award them an all-star rating! Full disclosure: I don't have anxiety going to the dentist, it's more of a trust issue thing. Post-college I had some pretty sketchy dentists in my mouth based on the dental providers who took the insurance I had and would cry on the phone to my mom once I was in the safety of my car after the appointment. When I first moved to Columbus, I went to a "boutique dentist" in Clintonville as she had purchased the practice my brother went to. It was an awful experience--she ended up filling a cavity 3 times because of the sensitivity & pain I was having with it. After leaving her practice and paying out of pocket to have the tooth fixed elsewhere, my brother and I later found out she previously worked in an Ohio prison. Nightmares! So I started a new job in March and again needed to cross-my-fingers and pick a dentist who "participated in my plan." Based on the perusal of a few websites, I signed with Herrick Dental--and made an appointment for a cleaning. Although they're in a part of Columbus I do not frequent, their office was easy to find and very welcoming. I was greeted by the office staff and moments later a hygienist took me back to one of the several stations they have in the clinic. Very good first impressions and my great experience continued throughout the cleaning. After x-rays and cleaning, I met Dr. Herrick and it was discovered I had a surface cavity which needed a filling. I felt confident about his diagnosis. (More background: When I was 24, I had a dentist at an Aspen Dental tell me I had 6 cavities that needed drilling on my first appointment--I had never had a cavity in my life. I was home visiting my parents a few weeks later and got second opinion from my pediatric dentist. She said there was not a cavity in my mouth...) Yesterday, Dr. Herrick and another hygienist drilled and filled. They were efficient and courteous. It was a great experience for being at the dentist. So in closing, I apologize for the rant on my dental past, but I think I finally have found a future with a dentist I like. My future is bright and my teeth will be too! read more

Absolutely awful I went to get a simple cleaning and Kim who was the lady that worked on me chipped 4 of my teeth, FOUR ON A SIMPLE CLEANING. I went the next day and explained them what happened and showed them photos of my teeth also to cancel all my appointments scheduled and get a refund and when front desk cancelled my appointment she said you're all set, like cancelling the appointment fixed the problem, she saw the picture of my chipped teeth and said ok, didn't even cared or try to talk to someone to rectify the situation, I told that needed to speak to someone to fix my problem and she wanted me to come back after a month until my husband told her it was their fault and they needed to get it fixed and then she said have a seat and went to speak to a doctor. Absolutely unprofessional, take your money somewhere else your teeth will thank you read more

My over 4 year experience with Herrick Dental has been 6 star. They helped me transition out of a bad root canal and crown procedure. When I realized how much braces would benefit my open bite, they were there for that too. Christina does an amazing job working on the adjustments, which don't hurt at all. Dr. Chris Herrick has been very thoughtfull about all the steps involved in several of my complicated procedures. I found this practice through a friend and highly recommend them to all. read more

Absolutely abysmal admin/scheduling/billing experience. My wife scheduled a cleaning for mid October. Scheduling staff is supposed to confirm your insurance to make sure they take it. The woman who scheduled my wife (Ashley) did an incomplete search and told us we have were covered under DeltaDental and scheduled the appointment. A few weeks later, we get a bill for $400 because they can't submit the claim to Delta. I then speak to Ashley and come to find that we actually have DeltaCare which is an HMO that they don't take. So why were we told by the same person while scheduling that we were covered? And why at the appointment when my wife presented the card that clearly said DELTACARE at the top, did no one inform us that it was an HMO that was not taken? And why did it take 3 phone calls to Herrick today to finally get a straight answer about that? So, because of the incompetence/carelessness of the scheduling staff, we were told our insurance would be taken and then told that they gave us wrong info so now we owe $400. And their response was basically "oops".....? Absolutely horrible and unprofessional treatment. read more

Very kind and professional staff. Nice office. Dr. Herrick takes the time to explain everything and offer all options.

I am so glad I found Herrick Dental after moving back home to Columbus! The team is great, caring, and had the best first new patient experience last week! Thank You Herrick Dental! read more

My sister and I have always hated the dentist, but we now both are patients at Herrick dental after our friends recommended them and OMG, I am so glad they did. Just wish we found them sooner. From the front office to my new awesome hygienist and docs they are great! Billing was easy and correct, cleaning was gentle and the doc actually made me laugh. TY Herrick Dental! :) read more

The very first time I visited Herrick Dental, I was met with such an awesome staff. Everyone was so polite and friendly. All my needs were met and I felt like I was part of the family. They made me feel very comfortable and I will always return back to Herrick Dental for all my dental needs. Celeste read more

Went in for a routine dental exam that I was way overdue for. Check in was fast and easy to follow. Facilities were tidy, calming, and clean. Dr Herrick and the dental assistant I saw were very understanding and non-judgemental about the state of my teeth (I've had dentists who made you feel like crap if you weren't brushing/flossing regularly) and were transparent on work that I needed done, why I needed it, and what to expect in the future. The clinic staff were all cordial and easy to talk to about concerns. I would definitely suggest this clinic. The hours are very accomodating. And I love the fact they text me all future appointment information in a format to easily save to my phone's calendar. read more

I had a great experience here! I come here every time I have an issue with my teeth and they are always so willing to help me out! They have given referrals for me to get my wisdom teeth out. Also they are very good at cleaning teeth. I have nothing but good things to say about Herrick Dental. They are on time, gentle because I have sensitive teeth, and they have great customer service. So if you want to come and get your teeth cleaned or need checked definitely come here!! read more

Highly unethical dentist. They canceled my emergency appointment in the last minute even though my insurance company called, confirmed. They cannot deny obligation for forgetting to update and after they confirmed regardless it was not their intention. And this was emergency appointment. They make patient suffer for their selfishness. read more

Having been a client with Herrick Dental (previously Verhoff Dental) for 7 years now. I have nothing but positive review and experience with them. They have gone the mile to help me with my dental issues. They worked with my schedule, and have late hours which is really nice for us daywalkers, This dentist office stands out to me, as I have tried several different dentists and this was the first one where I felt they were not telling me what to do, but rather giving me the option to understand my options with my care. Also they were able to work with me for INVISALIGN. I had several dentist say that its not worth my time or I am not a candidate for this, but Verhoff not only said that was not true.. they helped me partake and now I love my smile even more. The dentist were there for me on Thanksgiving when I had a terrible abscess, they gave me advise on how to easy my pain and ensured I was taken care. Even offered to see me on the holiday, but I told him I would wait till the next day. Highly recommend them! Friendly, efficient, and willing to work with you. read more

I have never felt more unwelcome in an place as I did at Verhoff. When I checked in the lady greeted me with who are you? She unfortunately was the same person to clean my teeth, critizing me every step of the way instead of ways to improve my teeth cleaning. She dug at my gums and teeth and pulled my cheek so far out I thought it was going to tear. Going to the dentist is never fun, but if Diane is cleaning your teeth, I would rather let all my teeth fall out! On the other hand Kim cleaned my 4 year olds teeth and she was very gentle and kind. I would recommend he'd any day. read more

The staff is so friendly - from the ladies at the front to the hygienists and all the doctors, they're amazing! I wasn't someone where I was scared to go to the dentist but they really make you feel very comfortable and cater to any needs you have! I rarely leave a review for anyone but they deserve it. So far, I've had done implants, many fillings, and teeth whitening by them. Everything went great with all of it. I just recommended them to a co-worker to them and he beyond thankful I did. They're also VERY reasonably priced as well. They are not out to rip you off like too many dentist offices. They're great!! read more

I have been a patient with this dental practice for about 12 years and have had a great experience. The staff as a whole are friendly, knowledgeable, accommodating, and very efficient. One particular technician that's just beyond superb -Jenny. She not only does a phenomenal job cleaning your teeth, but does a whole mouth checkup including your tongue, cheeks, and gums....and does she know her stuff, heck yes. I originally choose them based on the type of insurance I had and they being one of few dentists in the area that accepted it, but even with changing to a PPO I'm staying with them. They are wonderful! read more

Im never going back. Came in for a filling and after it my teeth was hurting for over a month. I could barley eat. I went in twice to correct the issue, and they kept saying it was my bite and they had to file my teeth down. That just made my teeth sensitive. I told them that I don't think my bite is the issue but I felt I wasn't being heard, I left nearly in tears. I had to go to another dentist office and pay out of pocket just to fix the issue. I am very disappointed. read more

Excellent customer service, friendly and professional staff. Quick appointment but not rushed. Overall comfortable experience. Scheduled within a week as a new patient. read more

Love this office!! Great doctors, staff and the hours are so great for my family. Late nights at the dentist, who would have thought!!

My whole family has been going there forever, and we've never been let down. You have to go to the dentist; why not make it a high quality experience? A few years ago I needed periodontal work; the doctor they recommended was just as high quality. So clearly, they know what they're doing. read more

Treatment was good but their prices for services are extremely ridiculous. Out of control!!!!

Front desk is GREAT and hygienist is AWESOME but the dentist (guy) is roug on my mouth no bedside manner. I was going to make another appointment but they want me to pay 50 up front for the next appointment? Unheard of. read more

My husband and I have been patients at Herrick Dental for at least 4 years now and have never had a problem with anything or anyone in this office. The staff has always been very polite and efficient in their duties. Their billing has also been a very pleasant experience. If an issue arises, they check into it and work it out immediately. We would surely recommend them to anyone. Here is an example of my smile . read more

I have had no issues with Herrick Dental for years until today. This office refuses to cooperate with insurance and is willing to lose a patient over an insurance error. read more

I love going to my dental appointments. Everyone is happy, professional and caring. The facility is homy with coffee etc. and tv and waterfall! I recommend this Dental Office to anyone looking for caring, gentle, efficient care! read more

Yesterday was my first time going, Lisa was incredibly friendly and caring along with the rest of the staff. For a first appointment they were able to do two sets of X-rays,an initial exam, and a cleaning in less than an hour. I was also given referrals for my wisdom teeth removal. Very approachable and gentle and sensitive to the fact that the dentist is not where most people want to be. On top of the outstanding service I was able to get an appointment the next day (today) to fill the cavities they found. I'm definitely glad I found Herrick Dental. read more

My family and I used to be patients with Dr. Verhoff for many years. I recently moved to California and had to find new doctors. I found a great dentist. While he was doing my routine exam, he found 9 cavities!!! those should've been discovered by Dr. Verhoff during my prior visits. I kept on suffering from sensitive teeth to the point that I could barely handle cold and hot drinks, even sweets. He said that it was due to brushing my teeth way to hard. Wrong! My new dentist said that that was due to grinding my teeth on my sleep. He said that I've been doing it for so long and that was the cause for my sensitiviness, and that I had lost 1/2 millimeter of my teeth. I can't believe that wasn't discovered on time and now I have to go through all of this! read more

Great place and great staff, plus I've been a patient for 9 years. I had some activity going on as if it could be a potential infection, so I called the office and was able to get right in. The x-rays showed I was good, well, kind of. I can tell you this, I know I'm in good hands at Harrick Dental and my issue is still a work in progress. Harrick Dental has done wonders for me for nine years and I've never been dissatisfied.Thanks to all of you for your kindness, professionalism, and most of all, the quality of Dentistry for which you are so well known for. read more

There is no better dentistry in Columbus than Herrick Dental. Generally waits are few and far between. Also their hours are amazing. I don't have to use part of my personal time to come and see the dentist as they are open till 7pm Monday thru Wednesday. I would recommend Herrick Dental to anybody that is needing a dentist, either because they moved to Columbus, like I did, or wanting a new dentist. read more

We love this practice! Both the dentists and hygienists are very friendly! They are very accommodating when scheduling. They help my children feel very comfortable! read more

Go somewhere else where they treat you decently. The receptionists are rude, and this location only cares about making money. There are plenty of other dentists around where you will feel welcome, where they actually care about you as a person, and think more than how to make money. read more