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    Herrera Coaches

    4.5 (2 reviews)
    Closed • 9:00 am - 5:00 pm

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    Roadrunner Shuttle & Charter - 24 PASSENGER MINI-COACH "PEARLY"

    Roadrunner Shuttle & Charter

    (46 reviews)

    WHAT A RIP OFF! Please DO NOT FALL FOR IT! There is a tiny little station at Lamy, and the WiF…read moreworks. The network is "RideSky" and the password is "skyrailway" Do yourself a favor and either book an Uber or Lyft before you arrive, or just get off and use the wifi to get to the apps! (You probably won't have signal and they take advantage of that!) The driver for this rip-off company waits for the Amtrak train and then tells ppl "no Uber will come out here." NOT TRUE!!! He charged us $40 per person!!! $120 total for a trip into town that Uber or Lyft does for $19-$39! AND he spent the whole trip telling us that he was doing us a favor! My husband gave him the physical address of the hotel we were staying at, but he drove in the opposite direction downtown and then claimed he had another fare, and since he did us a favor by driving us without a reservation, he was dropping us off MILES from our hotel and that he'd come back 30 minutes later to get us! He claimed that "every hotel in Santa Fe is the Santa Fe something-or-other" and that we told him the WRONG HOTEL. WE DID NOT! We booked an Uber out here for our return trip for $19 TOTAL. What a awful experience. We do intend to report this company to the BBB and to the visitor's bureau in Santa Fe. RIP-OFF RIP-OFF RIP-OFF

    On time, fairly priced, friendly driver. Would use them…read moreagain in a heartbeat. I wish the Roadrunner train went to the airport, but in lieu of that, we have great shuttle service.

    Budget Rent A Car - Wiper blade condition was so bad the wipers caused a groove in the windshield.

    Budget Rent A Car

    (219 reviews)

    Airport/Base

    This was not a good experience. Late flight in at 11pm at night and you have to shuttle to the car…read morerental place and wait in line with only one person there. It was frustrating but I was able to get a Mazda CX-5, which is the same car I have at home. So once I got the car it was good, but getting the car was less than ideal. The process could be made easier for travelers. I got a great price though, so can't complain too much.

    Pretty crappy car rental experience. 1 star because the…read more"electric car" ended up being a Tesla model 3 ..exact model and color i own.. we arrived at the rental counter late at night (10:30 pm ish)...there were maybe 5 people in line in front of us. they took about 10-15 per party...no joke...not sure what on earth could have taken so long for each and every rental. the Avis counter did take a few of us to help move the line. almost an hour in line and we made it to the front. I had my reservation done. I had tried to do the other stuff online but their website wasn't working properly...kept kicking me out...either way ours took some time also for no good reason... he offered us the pre payed gas tank...ummm...the car is electric...he apologized and said oh actually we have for electric cards 40 cent flat rate..."not per kw...flat 40 cents" ...well I was going to say no since our hotel has FREE charging. but he said just pay the 40 cents and that's easier....fast forward...it was per kw NOT flat rate as he had said....and they tried to say "well you signed for it!" I was clearly told multiple Times that it was a flat rate....why would I think it was anything else. we were told our spot number and that keys would be in the car...so now it was almost midnight... the lot was DARK very DARK...we found the car... opened the door... ewww it smelled musty the key card was in the cupholder and melted and warped. the backseat "leather" was pitted and torn we took a walk around the car with our phone lights...scratches and scrapes and dents all around. I have NEVER seen a rental car is such a disgraceful condition. it was horrific. in the past the person at the exit did the "inspection". I talked to him and he said ...just take pics. wow. ok I tried calling that night and the next day but couldn't get a hold of anyone. the car was a a hunk of junk I shouldn't have been charged a single penny for this blasphemy.

    Herrera Coaches - busrental - Updated October 2026

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