My worst customer experience was with this dealership--please avoid it. They are dishonest and caused me a $10,000 loss without any concern. After buying a vehicle from them a few months ago, I drove it only 6,000 miles before serious issues arose, likely costing thousands to fix. Such problems shouldn't occur so soon after purchase. Their prices are exorbitant compared to other dealerships offering better vehicles at more reasonable rates. They took advantage of my situation since I was new in the country without other options.
When I mentioned a potential buyer, they responded promptly, yet when I needed their help with my car issues, they would delay responses for weeks or not reply at all. Their customer service is the worst I've encountered--they completely disregard your problems once they have your money. They even claimed their mechanic was on vacation for a week and a half but never followed up, despite several reminders.
In conclusion, do not trust them--they are deceitful and indifferent once they've made a sale. There are far better options out there with both better vehicles and more trustworthy people. read more
