They broke into my car multiple times. Very unsafe area. Wouldn't recommend this apartment complexread more

Management at Terrabella does not respect younger residents from my experience and tolerates…read morebullying from older residents who they are friends with . Not accommodating to residents they don't personally like and will make it difficult to live there . Read your leasing agreement carefully , they will try to trick you into staying and paying longer than you want . Walls are very thin and anyone on the floor below you can hear everything, every step you take . If you have kids or babies recommend staying on the 4th floor where you can't hear anyone above you , apartments aren't quiet when you have neighbors :)

We moved here in June 2019 and have been very happy with our move-in process. Anything we needed…read morerepaired or updated was done super fast and to our satisfaction. The staff is courteous, helpful and professional as well as welcoming and friendly. We love it here and the location is great if you want to live in Atlantic Beach! My mother has been a resident of AB since the late 80's so we've seen this complex turn over ownership and are so happy that it's finally been purchased by a company that has brought it back to life! It's beautiful!!! George & Cat Sullivan

$4,000 deposit, which I know will not be refunded. Fees galore! Fee to park your car in front of…read moreyour building. Fee for the washer and dryer. Fee for maintenance. After all the fees, monthly rent is increased by $250 from the quoted base rate.

I write this review from personal experience…read more I have lived at Bluwater for one year. The people I have dealt with in the office and around the complex have been absolutely perfect. Everything I have ever been promised has been fulfilled. When I was looking for a place to live in the area, I could have easily chosen someplace a little bit cheaper, but I'm glad I chose Bluwater and I feel that I've gotten much more than my money's worth. The people in the office are a pleasure to deal with and they will go above and beyond to help you any way they can. I highly recommend choosing Bluwater over the other local apartment complexes. I am NOT part of management, I am simply a tenant.

Disappointed by Misleading Presentation and Safety Concerns…read more I discovered that the complex hosts multiple sober-living or rehab-related residences. This has had a significant impact on the overall environment and sense of security. For instance, there have been repeated incidents involving emergency responders, including overdoses and police visits, which make it difficult to feel at ease in what was marketed as a "luxury" community. It's not uncommon to witness disruptive behavior near the pool and shared areas--loud arguments, offensive language, smoking, and public discussions of personal struggles. While everyone deserves a chance to recover, the absence of boundaries and oversight creates discomfort for paying residents who moved in with a different expectation of privacy and tranquility. I was told that these facilities and their residents fall under "equal opportunity" protections, with no acknowledgment of the broader safety or quality-of-life impact on long-term tenants. Bottom line: If you're paying premium rent expecting a peaceful, secure, and professional residential setting, you may want to ask very direct questions about who else is sharing the property. Transparency is lacking, and safety concerns are not being taken seriously.

The Promenade at Mayport was my first apartment in Florida after moving from Maryland in 2014. I…read morehave met some really great friends/neighbors. The office staff have always been here to help when I had any issues with my apartment. I love living at one end of the complex as it offers more privacy and a wonderful view of the lake. However, there are lots of feral cats and the raccoons keep multiplying. They also built a new housing complex across the lake and destroyed the view by cutting down a ton of mature trees. The pool is nice and they offer gas grills you can reserve. There is also a small gym and laundry facilities if you do not have or wish to buy a washer and dryer. The location makes me feel secluded which was good at first, but I work from home and have decided to move to another location that offers more convenient shopping and dining options. If you are in the Navy this is a great location as you will be five minutes or less to the Mayport Base.

These townhomes are beautiful and modern. Very spacious with ample storage and closet space. The…read moreproperty is located on Atlantic Blvd and I have not been bothered at all by the traffic. It is in an urban beach area so some noise is expected, but nothing that I wouldn't deem normal. The string lighting drive and gated community give of an exclusive high-end vibe. The neighborhood is quiet and I'm walking distance to restaurants, shops, the beaches town center and the beachfront. The fenced in yard give pets a close place to go out and the Atlantic Beach Dog Park is next door. The staff at the office which is located at BluWater Apartments in Jacksonville Beach are very friendly and informative. Jennifer helped me and she was wonderful! Max and the rest of the maintenance team are fast and efficient. If you are looking for a place to live and have realistic expectations about living in an urban beach town than this place will be perfect and a quiet oasis from the hustle and bustle just down the street. Definitely recommend Cottage at North Beach.

In the past few months we have moved out of the Cottages at North Beach in favor of owning our own…read morehome. The apartments are beautiful but the cons for us outweighed the pros. When we were apartment hunting in Jan 2019, the leasing office was persistent in asking for reviews so take The five star reviews with a grain of salt. The good: The apartments are beautiful & the maintenance guy (Max) is very responsive/kind/friendly. If a light bulb blows out- they will replace it for you. Few apartments in the general area have a yard and a garage- as dog owners this is mainly why we chose them. The bad: The apartments are located on Atlantic Blvd which is VERY busy. We lived in the 100 block and there was not ever a time of time where we couldn't hear the traffic. It was hard to enjoy our yard because we were constantly pestered by walkers by on how much rent was etc. I would not recommend renting a unit in the 100 block of the community. Pest/Lawn maintenance was a struggle for us- you pay for this monthly but more often than not our lawn was dead (they don't seem to water) and full of ant colonies. It took multiple service requests to get the issues fully addressed and I think they've since changed vendors. We had hoped that the community would be one that spent time together/was friendly since we were new to the area but that was not the case. The community is always quiet and everyone keeps to themselves for the most part. It's clean for the most part but there are other tenants who let their dogs poop freely without picking it up after. Not cool. The Bluewater office staff aren't great overall. Calling them is a pain. Our apartment flooded at one point from the rain and when I alerted the office staff they seemed unbothered. As a heads up- when you move out they offer you a $300 cleaning package or you can clean it yourself. More than likely you will be charged this forgoing your security deposit if you clean it yourself. Their lease break clause offers 2 options: 1) 2 months rent or 2) you pay until they find someone. We elected to go with option 2 figuring this community was in high demand because when we had originally looked at it there were very limited options available. This has turned out not to be true- they seem to have a hard time renting the units. For the majority of our time there we had no neighbors. They did let us get out of our lease early since we gave two months notice but renter beware.

**Update: They have installed new windows throughout the community and are renovating units to…read moreinclude in-unit washer/dryers. After being here a year, we are still very happy!** This apartment community is a seaside gem! We moved a few months ago from out of state and couldn't be happier with our decision. We are so thankful to have found this community! The local area is fantastic. You are about 1.5 miles from the beach (dog friendly), a mile or less from major grocery stores like Publix and Winn-Dixie, right down the block from LA Fitness and Planet Fitness, very close to local parks for the kiddos, around the corner from Brewhound dog park and bar, within a small radius from an array of great bars and restaurants, and in what I feel is a very safe neighborhood. Pretty much anything you could need is within a few miles. While they are older, the apartments are clean, very reasonably priced, and modestly updated. With some decorating you will feel right at home. They offer four bedroom apartments, which suited our needs perfectly and came within our budget. Our only compromise in choosing Avesta Seaside was that they do not have in-unit laundry, but to be perfectly honest the laundry facility that they do offer on site has been more than sufficient for us, even with children and two dogs. There are seven washing machines and we have found it actually is an advantage to be able to just get everything done at once rather than one load at a time. Trent, the property manager, was nothing shy of wonderful in helping us with our move and has consistently been a pleasure since we have moved in. You can tell that the management company has put a lot of effort into revamping this community and maintaining a standard of living for its residents. Even in the short time that we have been here we have seen improvements. While we did not make any formal complaints, there were a few minor things that we noticed as mildly annoying when we first moved in. IE: people not picking up after their pets or properly disposing of their cigarette butts, residents driving too fast and playing loud music, the cleanliness of the laundry room, neighborhood kids getting into the pool, etc. However, they recently sent out a survey to all the residents and we detailed our concerns in our response. We were very pleasantly surprised to see each and every one of those concerns swiftly and appropriately addressed! Aside from the previously mentioned occasional inconsiderate resident blaring music (which has been significantly decreased since the survey went out), noise has not been an issue for us. We do not notice too much coming from our neighbors next door or upstairs, and while the windows are probably the weak point of the apartment, the outside noise has not been an issue either. You are still in an apartment, so keep your expectations realistic. We love that they are so pet friendly. Breed restrictions are not a concern for us, but they do not have any, only requiring you to get insurance (which is very inexpensive). There are multiple well stocked pickup stations throughout the complex and they very recently relocated the small dog park to make it more usable. There are plenty of places to walk your dog. Most everyone is very responsible about their pets. Of course, you will always have people who are too lazy to walk five feet to clean up after their dog, but that's the individual and not the fault of the apartment community. We also really appreciate how kid friendly it is here. There are a lot of families with small children, which is great! It seems like the bulk of the residents here are just normal people who enjoy living close to the beach. We have not felt uncomfortable or unsafe at all. I am not sure what the community was like in previous times and I'm sure there are some carry overs, but currently tenants are being well screened. Regarding other complaints that I have read on reviews of this community, just remember that, yes, these are apartments and there are some compromises you have to make over being in a house. Be thankful that there is an involved management company overseeing the property and doing their best to provide an affordable, comfortable living option for residents. Overall, cannot recommend them enough!

Management is very nice they keep property well-maintained. They have a dog park, play ground, pool…read moreand on site laundry and it's close enough to walk to the beach.

I've truly loved living here. As a single woman, feeling safe and comfortable in my home is…read moreincredibly important to me, and this community has given me that peace of mind from day one. The environment feels warm, welcoming, and well cared for. One of my favorite things is the location. You can actually feel the ocean breeze, and being so close to the water adds such a calm, refreshing energy to everyday life. It's a quiet, relaxing place to come home to. I've never had any issues during my time here. The property is well maintained, and the overall atmosphere is respectful and peaceful. It's been a really positive experience for me, and I'm grateful to call it home. I've lived here for over a year now, and I can confidently say I love it. As a single woman, feeling safe and at peace in my home is everything -- and this community has absolutely given me that. The open floor plan and ocean breeze (yes, I keep my windows open often!) make it feel light, airy, and incredibly peaceful. It truly feels like a retreat at the end of the day. The location is unbeatable -- so close to Kathryn Abbey Hanna Park and great local restaurants, which makes weekends easy and enjoyable. The office staff could not be more professional or friendly. Every interaction has been positive. Maintenance response time is quick and efficient, the property is extremely clean, and the amenities are very well kept. The gym is honestly underrated -- clean, convenient, and rarely crowded. My neighbors are friendly and helpful, and with many military families here, the atmosphere feels respectful and community-oriented. I know there are some negative reviews out there, but I would encourage anyone to come see it for themselves. My experience has been firsthand, consistent, and overwhelmingly positive. I truly love calling this place home.

These reviews are spot on. The worst Apartment Complex I've ever lived at. Broken washer that was…read morenever fixed after multiple attempts, maintenance man finally said to "keep complaining and maybe they will replace it", they never did. AC not cooling properly so it ran continuously just to keep temp bearable, this caused electric bill to double the last several months. Requested AC be repaired and shared what it was doing to the electric bill at least 5 times, each time was told someone would look at it but it was never repaired. Management looks for any excuse to fine and staff doesn't help with any issues. Do yourself a favor and avoid at all cost!

Great location and amazing Maintenance crew…read more I lived here for 3 years and had a great experience. The best was when we had an A/C issue and they fixed it same day within 2 hours of submitting the request. The maintenance crew is very fast and all great people, the office staff was also very accommodating the entire time we lived here. The trash service is great and the dumpsters on site are very useful, unlike other complexes that have horrible rules with dumping and compactors that are always full. When I moved out this year Kaitlin the manager gave me extra time to finish cleaning out our apartment and garage which helped out a ton with my busy schedule. Don't listen to the people giving a 1 star for "drivers license" issues, they are just making sure you're not a criminal and keeping the neighborhood safe!

Horrible! We made an…read moreappointment to look at renting an apartment. The representative would not talk to us much until we produced our driver licenses and said we could not see a unit until she was able the SCAN them. Given our home state does not require one to CARRY a license, but only requries that one be licensed to drive, we don't keep them with us. Both of us have military IDs however. We were informed that a US Government-issued military ID was insufficient -- apparently because they could not be scanned (they can.) We left without ever having seen a unit. But there is GOOD news! :) We went to look at the places at Enzo were we were met by two very professional, pleasant and helpful representatives who were glad to show us around and take our application. They wanted to hold onto our IDs while we were out with the their employee -- entirely reasonable, we thought, given the "stories" one hears. So, bottom line is we found a better place than Ocean Park where we were well received and their was no discrimination against folks carrying military ID cards.

Me and my husband have lived here for only two months and broke our lease due to a few reasons…read more Whenever we first moved into our apartment, the A/C was BROKEN. We had to bother the office for over a month until they finally got contractors to fix it. We also had some minor issues with some of our appliances and the electrical not working in the kitchen (thankfully those got fixed fairly quick). Also, there is a weird smell that will not go away in the apartment and I was constantly getting sick from living in there. Another reason why we decided to leave was due to the amount of homeless people lingering around the apartment complex and dumpster diving. I also heard that the hobos caused vandalism at the complex as well. Lastly, a lot of the neighbors are really strange here, like, I don't even know how to describe them. All I know is be careful if you live on any of the top floors because some people will want to fight you if you don't act like you walk on eggshells.

It started from the beginning of the rental. Pay attention to the red flags. Shelby, an employee,…read moregave me the wrong information about making my first payment and deposit. She told me it would cost around $5.00 to pay via credit card, but in actually, it cost me around $55.00. If an employee can not give the right information to renters, then she should not be giving out information. I consistently was given the wrong information or no information. I gave my required 60 day notice with Alice, the manager. I was paid the two months rent and was told by Alice, the manager, that the one day rent and utilities would be taken out of my deposit. This was another lie in order to take as much money from my deposit as possible. She took out $100 late fee for a one day -$45.00 rent that was to come out of the deposit. In fact, I wanted to pay the $45.00, but was not able to online. I emailed Alice that and she said it would come from the deposit. The greed. The property management and Alice took out a $100 late fee. I paid my rent on time throughout my rental period. The late fee affects my next rental. Neither the property management or Alice cares about that. I was supposed to be mailed an inventory of the money that was taken out my deposit. The property management/Alice never sent it to me. It took over a month for me to see the final rental inventory. I only received it because a new employee sent it to me via email. The apartment had sugar ants in the cupboards and on the kitchen surfaces when I moved in. I emailed and spoke to the assistant manager, who told me she was sorry I had sugar ants. Yes, she was sorry I had ants. I did not move in with the ants. They were already there. I noticed it the second day after I moved in. Another of way of not taking responsibility for their property. Maybe they treat other tenants better. Maybe it was certain prejudices coming up. I do not know. All I can say is, Do Not do It!The employees and property management company are the worst I have experienced in my rental life.

If I could give this place 0 stars I would! Management is trash. Nothing ever gets fixed. My entire…read morebuilding has been without A/C since December of last year! Don't even try putting in any maintenance request or trying to speak with a manager. Leasing Office/Front office is NEVER open! Do not move here unless you want to be in 100 degree weather inside your apartment!!!

Don't move here. use to be a good place when Linda ran it. now the new pretend manager India…read moredoesn't care about the property. it's turned ghetto now that she took over. It probably had to be the only green pool at the beach. I think she doesn't realize it's the beach and not Arlington. Just stating facts