Very professional! Found the issue quickly and had it repaired so fast…read more Very reasonable pricing! Quality work!

Quick response, very knowledgeable. If you are looking for a plumber who is a "regular guy", Derek…read moreis your guy.

Unethical upselling practices! I scheduled them for furnace…read moreand plumbing to fix a pipe that busted and leaked when our furnace failed. We recently closed on our home and haven't even moved in yet. When two workers came for the furnace and found water, they cancelled themselves AND THE PLUMBER, refusing to help pump out the water unless I signed a contract for $7-14K in repairs right then. They wasted valuable time knowing that an upcoming severe freeze warning could cause further damage to my home. I immediately scheduled on line to have them come and pump out the water and there was same day availability. They cancelled my service call because I hadn't signed the contract, which they never even sent out. They were greedily trying to upsell me when I was under pressure and cost me valuable time. That's unethical and it made them lose my business.

Called on Sunday regarding my furnace going out and Magda came within an hour. very professional…read morequick service .

Called about clogged pipes showed up walked around outside said nothing they could do and left. Its…read moreamazing work they cant do but def will try to make pay for the quote.

Had them install a new central air unit. They had already been paid 6 months ahead of time. I…read moreexplained to them that I did not want it installed until closer to warm weather. They arrived and checked it with my thermostat. Complimented me on my furnace work. Not more than a week later my thermostat stopped working. They wanted to charge me another $200 to fix it. So I had another company look at it, they never hard wired it. I called and complained to the receptionist. Finally hanging up after she proceeded to argue with me and then use profanity. Don't use them!! They are crooks and provide you with crappy service.

They asked for pictures of the project and I never heard anything back from them. I realize that it…read moreisn't a big project but I need to get my pool filled. I'm still looking for someone to come take care of this for me.

Prompt, courteous and got the job done efficiently and effectively at a reasonable priceread more

Was quoted a wrong price on water heater repair.They promptly called me back with a correct…read morequote.They repaired water heater the next day.

Had them come out and replace a warrantied part. Charged over 800 dollars for "labor". Took them…read moreless than 15 minutes to replace said part. Communication is also terrible. They never call back when they said they would. Didn't tell is the final price until after we signed and gave them our card. Total scam artists, I would advise anybody else to avoid this company unless you like throwing your money away.

We hired Prairie State Plumbing and Heating to repair clogged sewer lines at my parents house. It…read morewas late in the day when we called and we really weren't expecting them to be able to make it for a few days; however, the crew was there bright and early the next morning accessing the situation. They ran into some issues with tree limbs blocking the lines and had to bring in special piece of equipment to resolve the issue. The owner himself showed up to assist and make sure everything was in order and done right. On top of the outstanding crew, the price was very reasonable for such a huge project and the work was done right. I would highly recommend Prairie State Plumbing and Heating. I have no complaints whatsoever. They are a great company to do business with.

Doug has always been professional, courteous and responsive. He explained everything involved and…read morecompleted the job in a timely manner.