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Hernandez Tree & Landscaping Service

1.0 (2 reviews)

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Services - Hernandez Tree & Landscaping Service

Earthmoving or regrading

Irrigation design services

Landscape design

13 More Services

Landscape maintenance

Landscaping building design

Design services

Shrub care

Disease management - shrubs

Insect management - shrubs

Shrub planting

Shrub pruning or trimming

Shrub removal

Shrub transplanting

Tree care services

Tree pruning or trimming

Tree removal

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7 months ago

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2 years ago

They were suppose to call today to set up a time to give me a quote. I never heard from them.

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Rodriguez Landscaping and Tree Work

Rodriguez Landscaping and Tree Work

(4 reviews)

Best tree service in West Georgia! Great family owned company who I've been a very satisfied…read morecustomer of for years. They are always responsive, very fair pricing, prompt and most importantly do a great job! They exceed my expectations every time they do work for me. Professional, reliable, safe, competively priced and respectful of propery. Highly recommended and the only tree service I will use.

Wednesday, Mr. Rodriguez came out of the house early and sat with my mother. Things seemed well as…read morewe walked around the property. This tour was the second time for Luis. He gave an initial verbal quote of $3,200 for a complete job (mowing, tree trimming, edging, weed-eating, removing a large tree with the stump, and sod). I asked how much without the large tree, and Luis adjusted his offer to $700. We continued walking the property; the gentleman changed the price to $3,000. I shared that I wanted to wait on the tree and asked a second time for the estimate without the tree. His offer changed to $800 w/o the tree (an increase of $100)! I explained that I'm waiting on two more estimates and would call him this weekend. Friday during the dinner hour, Mr. Rodriguez called to say that his crew would arrive the next day to start work. I politely reminded Luis that I was waiting on estimates and would contact him by Saturday. He thanked me, and the call ended. In less than a minute, Luis calls back, yelling that I had an agreement with him and that I couldn't do this to him as he called in a crew to work the next day. I work in customer service (25 years), and I'm slow to anger, but the gaul. This is the owner acting this way. I just can't recommend this service for anyone with the moving target quotes, slick maneuvers, and bully tactics. Stay away!

Creative Outdoor Design - After not receiving a response nearly 24hrs after sending photos per request, I reach out and get no explanation nor hard reschedule.

Creative Outdoor Design

(1 review)

In 2015 we purchased a home that had recently (06/2014) installed a $13,000 flagstone patio built…read moreby Creative Outdoor Design and Lawn Maintenance. In the asking price of this home was the inclusion of this "upgrade" to justify their increased home value. As such, we consider ourselves an equal customer of Creative Outdoor Design and Lawn Maintenance and thus assume that we would be treated with the respect and courtesy afforded to a customer. We had our first "incident" with the patio in the Fall of 2015 when a piece of the interior of the fire pit popped and sent pieces of concrete and firewood onto the surrounding patio. We called to contact Creative Outdoor Design and Lawn Maintenance to come and assess the integrity of the fire pit before we used it around our kids. We were told THREE times over the course of several weeks that Owner Stacey Dillard would stop by and check it. Stacey failed to show on any of these three times. We chalked it up to poor customer service and a lack of accountability in work that had already been "paid for". This spring (2018) we began to notice a cracking that continued the width of the patio as well as cracking and "sinking" along the perimeter of the patio. Water was starting to collect when in rained at thus gave the appearance that the middle of the patio may be "sinking" and creating a bowl. We called immediately as we wanted to have Creative Outdoor Design and Lawn Maintenance come to assess the cause and assist in planning a correction to prevent further damage and preserve the structure. We were initially greeted with an "appointment" and asked to provide our email address so as to have a way to send an invoice once they came out. Never was there a moment in which anyone from the company expressed empathy for the fact that a $13,000 project hadn't lasted 4 years, nor a sense of accountability to ensure the project was performed properly before an INVOICE for more business was discussed. On the day of the "appointment" I received a voicemail about a family emergency that arose and that I should just send some pictures of the patio via text. Stacey said he would look at the pictures and then send a quote. With my concern that not only did they seem to have no empathy for this significant issue with their work, they didn't seem to care to come and assess the potential cause(s) for this failure to ensure a proper resolution, but would gladly send a quote to fix it sight unseen. When I replied with a text that I would still like someone to come and assess how a $13,000 patio has failed in just 4yrs and that while I'm not the original customer, I am paying for this in my mortgage, I received a reply from the Owner Stacey Dillard: "if your looking for me to fix it at no charge there is no reason for me to come". Once again, inexcusably poor customer service and no accountability for work integrity once the job is "paid in full". I was not the original owner that chose Creative Outdoor Design and Lawn Maintenance, but after experiencing the lack of courtesy, customer service, and accountability for a $13,000 project that couldn't last 4 years I beg of you to avoid this company at all cost and find a reputable company that stands by their work and their customers!!

From the owner: Embrace the indoor-outdoor lifestyle you crave with Creative Outdoor Design. We serve Carrollton,…read moreVilla Rica, Douglasville, and nearby areas, creating extraordinary outdoor living spaces that feel like true extensions of your home's interior. Our team seamlessly blends design and function through landscaping, gardens, retaining walls, paver patios, and stylish walkways that capture your style. Enjoy memorable evenings by the fire pit or afternoons on your new deck or under a pergola. We'll even install the outdoor kitchen of your dreams, complete with appliances and all the luxuries, for an exceptional alfresco experience. Our comprehensive services also include irrigation, landscape lighting, and more for hassle-free outdoor living.

Hernandez Tree & Landscaping Service - landscaping - Updated May 2026

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