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    Hernandez Frank, DMD

    5.0 (9 reviews)
    Closed 8:00 am - 4:30 pm

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    4 years ago

    I liked him a lot. He explained everything from beginning to end about what should be done about my tooth. He was genuine and very nice.

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    Pranati S. Chokshi DMD - Our CBCT & panoramic imaging provide detailed 3D views for precise diagnoses and better treatment planning!

    Pranati S. Chokshi DMD

    3.9(10 reviews)
    3.6 miHorizons West / West Orlando

    After relocating from San Diego June 2020 after my military retirement, I tried this established…read moredue to the reviews and proximity to my residence. I was presently surprised by their great customer service and professionalism I was provided during my initial visits, which led to them being my primary dentist that supports my family! Dr Chokshi and her staff are great at explaining the procedures and making you comfortable throughout the entire dentist visit. I have had numerous dentists throughout my 30 year military career. These guys are the best I have encountered!

    Had a pleasant first exam/xrays, very communicative and informed me well. Told me I need…read morefillings/extractions so we setup an appointment for a deep cleaning and some of the fillings. Come the day of cleaning they told me they didn't have any nitrous oxide for when I was doing the fillings. As I am on the verge of a panic attack they insist that I should just do the lidocaine and that it will be fine. I explained multiple times that I will have a breakdown if I don't do the gas. They were very dismissive of the fact that I am not comfortable doing the fillings without gas. We set up a new appointment and they said they'll "let me know" if they have the nitrous oxide for next time.

    Photos
    Pranati S. Chokshi DMD - Our CBCT & panoramic imaging provide detailed 3D views for precise diagnoses and better treatment planning!

    Our CBCT & panoramic imaging provide detailed 3D views for precise diagnoses and better treatment planning!

    Pranati S. Chokshi DMD - Dr. Chokshi is dedicated to providing personalized, comfortable treatment for every patient--because your smile deserves the very best.

    Dr. Chokshi is dedicated to providing personalized, comfortable treatment for every patient--because your smile deserves the very best.

    Pranati S. Chokshi DMD - Dr. Chokshi takes the time to deliver precise, gentle care so every visit feels stress-free and every result looks amazing.

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    Dr. Chokshi takes the time to deliver precise, gentle care so every visit feels stress-free and every result looks amazing.

    Coast Dental

    Coast Dental

    2.1(31 reviews)
    4.0 miMetroWest, Horizons West / West Orlando

    Follow-up for the most shady medical practice I've ever seen. I went back well after 30 days of not…read morereceiving my records and decided to report what I could to the dental licensing board. They must have received the complaint because I received an official letter from the licensing board to request my records the day after the practice finally sent me my x-rays only. That is not a full medical record. It didn't give any names of the people that treated me. I'm a licensed medical professional with Florida and I couldn't imagine not giving someone my name or license number on request. This dental practice should be avoided at all costs.

    Reposting on yelp because this was deleted from google reviews which is probably why they have a…read morespecious 4.4 stars on google. My visit to Coast Dental Metro West was alarmingly disappointing. I initially scheduled a 2:00 PM appointment at Coast Dental Metro West. I received a text stating there was an issue with the online booking and requesting to move it to 3:30 PM. I called the office to confirm and spoke with Alejandro, who told me there was no record of my original 2:00 PM appointment but then scheduled me for 3:30 PM. I took time off work to attend the 3:30 PM appointment. When I arrived, the waiting room was completely full and a letter taped to the reception window explained they were short staffed. I checked in and asked how long the wait would be. The receptionist, who was very friendly and professional, said it could be about 30 minutes. I pointed out that there were at least six people already waiting and that I had overheard others asking how much longer it would be. She still estimated around 30 minutes. I waited patiently and by 4:30 PM the receptionist told me they would need to reschedule because they were still running behind and the dentist was leaving at a set time (5 PM). After waiting an hour in the office, I was turned away with no service. I called Coast Dental's Patient Quality Assurance line at (877) 880-1212 to report the experience. The patient advocate apologized but also admitted I was not the first person to complain about this issue, which is deeply concerning. He advised this was documented but offered nothing else. This office charges cancellation and no show fees to patients, yet offers no compensation or accountability when they cancel on a patient who has already arrived, waited, and rearranged their workday. If a patient is expected to respect the office's time, the office should respect the patient's time just as much. This was a complete waste of time and a poor reflection of how they manage scheduling and patient care. This level of disorganization and disregard for patients' time is completely unacceptable.

    Photos
    Coast Dental - This sign has been up at least one month

    This sign has been up at least one month

    Coast Dental - Just looks unorganized

    Just looks unorganized

    Coast Dental

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    Tommy Dorsey, DDS

    Tommy Dorsey, DDS

    5.0(2 reviews)
    0.1 miHorizons West / West Orlando

    Dr. Dorsey and his staff are absolutely wonderful. I went four years ago for a top implant. I was…read moretold by all three Dentist that I saw before Dr. Dorsey you need to see a specialist due to the anatomy of my face. I went and saw Dr. Dorsey and got a green light and I went through with the implant surgery, which was not nearly as bad as I thought. I had Dr. Dorsey and Freddy which is a dental assistant, which is the best although I've not had any other dental assistants at Dr. Dorsey's I think they do try to keep you with the same people. Freddy is my person, absolutely so knowledgeable and so kind so sweet and so gentle if you're looking to have a different experience a better experience at a dentist Colonial dentistry is your place. Issues I had due to my body had nothing to do with anybody Dr. Dorsey and Freddy have gone above and beyond to do everything to get me where I wanna be. Dr. Dorsey sent me to a very good surgeon in Kissimmee he comes highly recommended by Dr. Dorsey and I have to say I've been spoiled and it's not the same as Dr. Dorsey's office although Dr. Dorsey is having the surgeon do a surgery on me to make sure my implants are successfully completed although it takes more of an entailed surgery and I have to be put under and I will tell you just experiencing the surgeon's office I realized they are nothing like Dr. Dorsey's office and Doctor Dorsey you will be so spoiled after experiencing their staff. They will do everything to make sure you're calm, educated and comfortable everyone I come in contact with. I tell about Dr. Dorsey and his staff. They are a team, they are a family and treat you as if you are a part of the family too. If you are scared of or if you've been traumatized by a Dentist in the past Dr. Dorsey and Colonial dentistry is your place.

    I had been shopping around for a dentist for a few weeks; but couldn't find a Dentist office that…read morefelt comfortable. I went to Dr. Dorsey's office last week and was pleasantly surprised! It's a week later and I'm still at awe over the experience I've encountered at this office. All of the staff members were courtesy, professional and eager to assist me. This was a comfort for me since I had not been to the dentist in quite some time and had visited other offices in Orlando that was just the opposite. Dr. Dorsey's was very nice and he explained my treatment plan to me clearly. I am anxious to begin his recommended plan. I'm happy, I just found a dentist.

    Hernandez Frank, DMD - endodontists - Updated July 2026

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