I've been shopping at Hermes for years: London, Dubai, NY, Paris, Shanghai, you name it. None of those stores (flagship ones, not like this dinky one) make you wait outside behind a line. And certainly not for 30 mins & counting... while 6 associates inside serve 2 people. An absolute farce... And i'm sure the glowering security guard staring us down must be to impart even more exclusivity.
One last note: this store is a franchise, NOT an Hermes-owned store. So...NO REFUNDS! STORE CREDIT ONLY.
Do not waste your time here: buy at a different store, or go around the corner to Louis Vuitton (btw, their stock here is very limited, mostly perfumes) read more