No compassion for stage 4 cancer patients who just need a little patience and understanding that…read moremoney runs out in these situations and families struggle, 3 days worth was all we needed $48 behind and were denied by this utility company as all the others are working with us through this struggle. Very poor people skills. Bad business.

This is the only business I have problems with when trying to pay online.. gets to be very…read morefrustrating!

It might seem weird to review a power company but I have to say of living all over the country and…read moreof course having many different power accounts in my time that this place has one of the best lobbies and customer service and very friendly staff that I have ever experienced in dealing with a utility

From the owner: Making your connection…read more JCPB is a community-owned, non-profit electric utility. The JCPB is governed by a local Board of Directors, representing the Town of Jonesborough, Washington County, and the City of Johnson City. Board meetings are held on a monthly basis beginning at 4:15 PM every fourth Tuesday in the JCPB boardroom, unless otherwise posted. In direct service to the Board of Directors, is the General Manager. The JCPB General Manager operates in coordination with four organizational officers.

First impressions mean a lot. Very professional, but warm setting inside and out of the S.C.U.D…read more HomeStore. Staff greeting was immediate, courteous, and welcoming. I had a lot of questions: all answered. Staff were patient and continuously helpful through the entire experience. A lot of information and options to see inside--highly recommend a visit!

From the owner: The Sevier County Utility District, established in 1955, is a nonprofit municipal corporation that…read moreprovides natural gas. The district serves more than 12,000 residents and businesses in Sevier and Blount counties in Tennessee. It offers installation solutions for several appliances, such as furnaces, dryers, ovens, grills, and patio, garage and hot water heaters. The Sevier County Utility District also manages a service center that serves clients in the residential and commercial sectors. The district provides emergency solutions 24 hours a day, as well as a selection of rebate packages. In addition, it offers safety inspection services. The Sevier County Utility District provides energy saving tips.

Will run your bill up without an explanation. $300 for a MOBILE HOME that barely uses the ac unit…read more There is absolutely no reason.

worse customer care of any power company I've been with. Everyine you deal with is rude. state…read moreneeds to investigate this business.

I'm a lifetime resident who has had many encounters with the Maggie water department side of things…read moresince they put the water up Jaynes Cove Road. While the office staff has always been pleasant and helpful the same cannot be said about some members of their repair crew. Over these many years we've had countless episodes of them not flushing out the lines after they break despite the fact there is a flush-out valve just above my house. While the district manager always insists they "always do the required flush out" the video included in this review shows they simply do not. If they do flush the lines they do it many hours later once all the "mud" has been pushed through my house. This not only causes the water heater to need replacing every few years but the air that comes through the lines does so with such force that it blows out the valves in the back of my commodes. I've had to replace many of these simply because of the pressure from the air. My most recent blow up though occurred Christmas Eve day 2025 when the water went out yet again due to a line break. I approached the crew in good spirits but when I asked the simple question of when the water would be back online the kid digging down in the hole took it personally and made a smart mouthed comment to which I asked the district manager, who was operating the backhoe, if he was going to put up with his behavior. At this point the manager gestured like he was coming out of the backhoe to physically remove me from standing near the hole as I was talking to his employee. He had requested in a hateful way that I move out of the way even though the backhoe was not in operation during this confrontation. After they finished the work they left a big pile of dirt on the side of the road connected to my property. They have as of yet, March 25, done anything to fix this making it impossible for me to mow that area. They have however repaired another neighbor's area they recently repaired another leak. That leak was a week or so ago and is when the video I've posted was repaired. It's clear that the district manager has a beef with me so here's your review.

Water, water every where, and many drops to drink. Thank goodness for "Maggie Water"! Very nice…read morepeople. Whenever you call them, you know a friendly voice will greet you. They are always working! No one can say that they are lazy, no sirree. If you have a water problem, they come right out. They explain stuff to you so you can understand it. And, they got candy at the front desk, so paying a bill is not so bad when you have sugar in your mouth. Love 'em!

Absolute garbage company. Super mild winter and 2 mos in a row, huge jumps plus a rate increase…read more 100 more in January, now more than 100 on top of that in February. I don't even run central heat, just space heaters, 2 and they are only on when extra cold. Almost 300$ for a small 1 floor house with one person. Absolute robbery. Guess it's true that we all pay for those insane amounts of Winterfest lights that the tourists get to see for FIVE months. Cannot wait to leave this town and go solar. They also just randomly blink on and off with power surges, hundreds a year so you have to reset everything again and again. No updated systems in the 25 yrs I've been here but certainly upgraded billing costs. Don't bother calling attempting to reach a human. There's no one after hours and they keep security guards in their day lobbies because so many people come in to question their enormous bills.

Very helpful! Thanks for prompt service and all your men do…read morefor us during bad weather.

Everything!!! Google…read moreNest Thermostat, won't stop blowing hot air, it reached 81 in our house, it's 42 outside and we are sitting here with all the windows open! Called Duke, transferred 3x's only to be up sold and told to Email their vendor..... yes, email THEIR VENDOR wtf???? Zero 000000 stars

During the wind storm we had last weekend, Duke absolutely dropped the ball. Below is my experience…read moreas well as pictures of live wires blocking roadways for almost 30 hours unattended. #1 - the power was out for a total of 44 hours, which is completely unacceptable especially when other people 1/8th of the mile down the road were back up within 7 hours.We werent even provided with any updates and the time was stuck at 10:00 on 3/3/23 as expected time to be resolved, even after we went past that time frame. #2- It took over 27 hours for anyone from the power company to even show up in my area to take a look at anything. Power was lost at 2:30pm on 3/3/23 and the first time I saw anyone out here was at 5:00pm on 3/4/23. Also during this entire time, live power lines were laying in the middle of the roadway as a hazard to have to navigate around to get out of the neighborhood which is absolutely insane. I have pictures to prove this if you would like to see them. #3 - we were finally alerted at 6:00pm on 3/4/23 that the power was restored. We headed home only to find that that was a LIE. Power was still off. We had to re report the outage and was then told it would be noon on 3/5/23 before it would be restored. (finally was restored around 10:30am on 3/5/23 44 hours after outage started). Also, we as of this time, we were the only road in all of canton without power according to the outage map. Why did no one come back until the next day? #4 - due to having no power/heat during wintertime, we had to have a two night stay in a hotel because we have an infant child that cannot stay in that environment. That cost almost $350 itself #5 - due to the power being off for so long, $400 worth of food was spoiled and had to be transported to the dump At the end of the day, we were lied to, forgot about, left with dangerous hazards, and over $750 out of pocket. I am contemplating taking this story to WLOS or another media outlet as this is ridiculous and no one else should have to go through this and Duke should be held accountable to higher standards than what we received as loyal paying customers.