We deliver fast and affordable internet using breakthrough technology. We serve most of the McAllen…read morearea as well as the Edinburg area. Established in 2019

From the owner: We specialize in providing you with the service you expect at the pricing that fits your budget…read more With a variety of pricing options and the ability to customize for specific needs (i.e. 1Gbps speeds or faster, static IP addresses, etc.) for businesses and residential customers alike, we have structured our business in a way that enables us to work to find a solution for you at a fair price.

When searching for an Internet company, I discovered TWIN Corp in Edinburg. They answered all my…read morequestions and concerns and guaranteed their service would be a great fit for me, since I work from home and use my computer and zoom on a daily basis. The price for the speed I needed was much better than some of the larger ISPs. Installation was scheduled very quickly, and they were very happy to work around my schedule. Once the technician arrived to install the equipment, he was extremely professional and explained all the details about what he would be doing. He answered all of my questions very patiently. Overall, I am very pleased with my Internet speed, the price, and the fast installation.

Had great service from this internet service provider for the last 10 years. Very punctual and has…read morea very friendly staff. Would highly recommend.

Spectrum service is the worst. This location has a bunch of representatives, but they still usually…read morehave a long wait. You can check-in at the front and your name is added to the list Many people are just returning equipment and they still take a long time. When you try to cancel, they try way too hard to keep you as a customer. The process is painstaking and their service is not worth it. Too many disconnections and buffering moments with spectrum. Never again.

The Spectrum Store is on 10th Street where it crosses Auburn (Wisconsin) Ave. just north of Sam's…read moreClub, and across 10th from First Community Bank. When you arrive, just inside the door, there is a screen where you check in as a walk-in, or to confirm a previously made appointment. I signed in and barely had time to look around to see the displays of cell phones, tablets and internet equipment when my name was called. I have had Spectrum Internet service for several years, and only recently began experiencing some connectivity issues. I explained what was happening, and they looked over our plan and equipment listed. They gave me a new router that works with our new modem, no charge, and sent out a technician to install it and ensure everything was working properly. The few times I have gone to the store, I have always been well taken care of and issues resolved. The employees have always been friendly, helpful, professional, and caring. The prices for their plans are reasonable. I am happy with their service.

Five at the store; not one was helpful. Horrible customer service! All on their phones very…read moredisengaged: came in with an issue, they automatically said they couldn't help so they connected me with someone on the phone? How does that work? Individual that connected me lacked active listening; he just pawned me off to be someone else's issue; was disinterested on what was going on and was on his phone the whole time! Worst experience from beginning to end! Ended services with Verizon! Best decision I made today! If I could I would give ZERO Stars.

Every time I have been, the workers have been incredible. I don't get the friendly, welcome vibe…read morewhen I walk in; but that changes once they start to interact with you.

I called Imperio networks and talked to Michael and although they didn't cover my area, the service…read moreand even the advice provided by the sales technician was very helpful. I imagine this is standard procedure for their customer service and so it's a shame that we couldn't use them as our provider. Nonetheless, I highly recommend them for their customer service. Thanks, Michael!

I've only had G5 Internet for a few days, and I'm already a very happy camper. The whole experience…read morewas perfectly smooth. Setting up the install date was convenient, and our installation technician arrived right on time with a heads up call. Very professional, and personable. I look forward to seeing what this baby can do! So far, so really really good!!!

Ok, I admit... I did a stupid thing. The installers told me to reboot the modem and router, but I…read morewent and pressed the reset button on my router. My Internet went down after that, but Ricardo did a great job helping me reconfigure my router. I couldn't be happier with the speeds, and quick response. Thanks G5!

I was charged for a cell phone for over a year that I never had. Went into the store and they…read moreverified that the serial number for my phone isn't the same as they have on file. Canceled the service and even got charged again. Called billing and was told too bad. Absolute worst service and someone there got a free phone for over a year that I got to pay for.

From the owner: Spectrum is the best Intenet service provider, mobile phone service and cable in the region…read more We have great promotion for you. Make sure to give us a call and ask about our newest promos. How does a free mobile line for a year sound? Interesting right? Give us a call and get it!

Here's a public service announcement for being vigilant about checking the bills you have on…read moreauto-pay: Today I logged into my Hino Electric account to check on my bill and see my monthly usage. The amount due was showing as $505.26. On a one bedroom apartment! I called and was on hold for a long time, only to be told it was a typo on their end. My ESIID Charge should have been $4.19 but whoever entered it incorrectly typed $431.13. Come on- 3 and 9 are not even close to each other on the keyboard. Plus, $4.19 is three digits while $431.13 is five digits. As soon as my contract is up, I'm switching companies. Although I have been happy with their low rates for nearly 3 years, I cannot accept a mistake of this scale. Gross negligence like this can have devastating consequences. What if I didn't have enough in my account to cover it when it debited the amount? Check your accounts! A small human error can have a big impact. UPDATE: I checked my credit card statement last week when I went to pay the bill (a few days early) and they ended up charing me the full $500+ dollars even though they said it was their mistake and they would remove the charge! I wish I had logged in to check it sooner, but 16 days had passed since our conversation. I went round and round with customer service who assured me I had been issued a $431.13 credit on my account. You don't overcharge a customer HUNDREDS of dollars then instead of fixing that issue before posting the charge (8 days AFTER I initially spoke to them) post a credit to the account. The woman told me the credit would allow me to not have to make payments for the next several months. My contract is up in 1 month. Completely unethical. It's basically like I gave them a $500 interest-free loan. Long story short, they were unwilling to charge back my credit card until 5-7 "processing days" had passed. This would mean an additional $500 would have sat as a balance on my credit card across a billing cycle. And of course, I could accumulate interest on that. I called my bank and disputed the charge as fraudulent. Since it had been more than 15 days since I initially spoke to Hino, my bank was able to contact them and get it taken care of within minutes.

Horrible horrible horrible…read more The cheap rate is not worth the potential problems $45 fees Terrible customer service Save yourself the headache and choose someone else Just google them. You will see