It is the worst company to ask for any part you need, the customer service is terrible one Gina or China yelled at me because I asked him to fix my account, they charged me double for a single order that was made and now it's my turn wait for them to solve it and my bank is overdrawn because they took 452 dollars more than the order was Very bad the terrible service I do not recommend that they buy here read more

This company is the bomb! I have a Friedrich Chill AC that liberated a fan blade. NO ONE could get nor find this part. Even Friedrich did not respond to my crys for help. I contacted Heritage and received an email right away from Korey saying that they would research the part and a day later an email with a link to purchase. Unbelievable customer service. EXCEPTIONAL! read more

I purchased an impeller for my avanti machine 2 months ago, part came but the original washer is not compatible with the new impeller. Avanti David conboy and heritage Kara Bergeman couldn't solve this issue since December 2017 and I don't have a hope they can make it happen and send me the correct piece. It is my first experience with Heritage and it's horrible. read more