I don't have a clue why they are even in business because they sure don't manage anything! We have been leasing a private property through them for almost five years now and anytime we have a major issue requiring them to repair or replace something on the property it takes several days just to get them on the phone. It should be a law in the state of Tennessee if a tenant isn't allowed to contact a repairman for service in an emergency then the management office should have an emergency contact number.
Once you do get someone on the phone pray that its not Bill Shreckengost the owner because he is so incapable of handling anything that you are likely to have a stroke just trying to get him to understand what you are saying! They run this office only part time and at one point I overheard one of the office staff say they were managing close to 1000 properties in the area. Well with there hands off, phones off style of property management I guess they might be able to mishandle that many!
We are very satisfied with our property, just extremely dissatisfied with what we have to go thru and the conditions we have to deal with trying to get this lame excuse for a company to do what its getting paid to do. read more