My husband just got back from this store and came straight to me and said, "Please go to yelp and…read moregive Miss Kim and exceptional review." He continued to tell me why. She greeted he and my son immediately and asked if she could help them. Despite the fact that her expertise was lawn and garden, she was very knowledgeable and knew where everything was. From start to finish! He left the house in a rotten mood and came home all smiles. My husband was/is very impressed! You have found yourself a new customer and yes, we will highly recommend you. Thank you!

From the owner: Small hometown store with big city selections!read more

This is the only place in town that you can rent tools. The staff was really friendly and helpful…read more They had a Lotta options for our needs. Everything was reasonably priced.

From the owner: Best hardware store in townread more

Well the manager at the Grovetown Ace Hardware reached out to my husband to offer a gift card, due…read moreto my minus one star for customer service, especially with the garden center in which was locked and the young male person was if No help with seniors 81yr old pushing a basket back in the store with two big mulch wet heavy bags. We do appreciate the manager contacting us, I didn't post the review to obtain a free $20 gift card but appreciated the gesture from Ace Hardware Manager. Thank You for reaching out and caring regarding your customers! Vivian Albert

When you cannot find that one odd part at HD or Los you probably can find it at Ace Hardware. For…read moreinstance, you would think that the other big box stores would have a faucet supply line for lengths longer than 20 inches, well not the case so headed to Ace Hardware and wouldn't you know..just what I needed a 1/2" FIP to 3/8 braided supply line in a 26 inch in multiple options.

Needed to purchase some white chase lounges that my client saw on the Lowe's website. Local store…read morein Greenwood, SC had 4 of them in stock. 2 of them were dirty, scratched and damaged. After review and discussion with Zaire at the service/return desk it was determined that it may be best to purchase all 4 in stock in the store as no further chairs were coming from the Lowe's distribution center. Zaire explained the return policy for items purchased online that were also in stock at the store and also on discount. The website price was higher than the local store price because inventory reduction was in progress. Of course, my client needed 4 chairs and 2 of the 4 at the local store were damaged. In less than 24 hours a price was available for the chairs in stock and my client was able to use the 4 chairs even though there was some damage. Zaire was able to resolve issues for me, my client and get the last 4 chairs gone from the Lowe's inventory. She and I discussed the issue twice on two different days as I had to relay information back to my client. she was always professional and attentive to my questions and able to explain how the policy worked for Lowe's. While in the store I was able to observe her interaction with other employees, answer the phone and talk with superior manager to get solutions approved. She was very impressive and if Lowe's gets to keep her she will go far. She truly is a star at my local Lowe's in Greenwood, SC and I hope that they keep her. She has a clue (which is not typical at my Lowes). Keep up the good work. I requested her photo. She is a star!

This Greenwood Lowe's is well laid out! Clean store and staff is very helpful! Easy 4 Stars !!read more