The Shower Shop ROCKS!…read more
Renovating can be a nerve-wracking and costly experience. We hire the professionals to make the magic happen, and we expect the outcome to be breathtaking. We subbed out our bathroom renovation to keep our costs down. The procedure of doing it this way can be extremely tedious, but in the end we (as customers) get to pick and choose who we want to make that magic happen.
The shower glass was the last thing needed to complete our bathroom renovation; it was like the final bling, the frosting on the cake, if you will. We reached out to several glass companies for estimates and received your typical responses (if any at all). Some companies returned our call for an estimate but only after the job had already been completed by someone else (The Shower Shop), and sadly, some never returned our call at all. Most companies that did respond quoted estimates without seeing our job or taking any measurements. From the very first (and only) call for an estimate from The Shower Shop, we spoke with the receptionist, who was only too happy to schedule our visit with a professional to measure and quote our job. She asked how thick of glass we wanted, and when we told her the approximate length of glass needed, we could hear somebody in the background telling her that glass of our size should be a minimum thickness of 1/2" as not to be flimsy. We had the warm fuzzies from that moment on that The Shower Shop was going to deliver not only a beautiful shower but a safe one too!
Our appointment was scheduled for the very next week for someone to come out and take measurements. We were a little taken back when the general manager himself came to our home and did the actual measuring. He didn't just pull out a measuring tape; he carefully measured our bathroom wall, ceiling, and shower ledge with a laser level, explaining every step of the way. He shared with us that although our bathroom wasn't perfectly straight or level (which no home is), our glass would be level, sturdy, and a beautiful addition to our new shower. He made suggestions that were overlooked by us and our tile installer that were appreciated. After all, that's why we hire the professionals. Our installation date was scheduled two weeks out, which was perfect because we had other things to schedule and complete before our glass arrived. Our glass was actually ready for installation just shy of the two-week date given by the general manager. We were ahead of schedule and ready for the install. The receptionist was great with communicating our appointment as well as reminder calls throughout. I get it... they're a busy company who want every job to go as smoothly as ours did, and I respect that.
The crew of two arrived to install our shower glass. They were as friendly and professional as the receptionist and Gary, the general manager of The Shower Shop. Our new shower glass was installed in just under 2 hours. The results? Our shower glass was not only level, but it was sturdy and beautiful, just as we were told it would be. One thing I would like to mention is the option of having your glass treated with a protective coating by Diamon-Fusion. This protective coating eliminates the hard water spots and soap scum that tend to build up in your shower, not to mention cuts down on heavy cleaning with harsh chemicals. I'm not sure if other glass companies are offering this as an option, but no other glass company mentioned it. Both the general manager and the installers shared a glass cleaner called Sprayway that's a couple of dollars cheaper than most glass cleaners, has no ammonia, smells pleasant, and can be purchased at most any store. This glass cleaner is awesome and leaves no streaks!
Overall, we were very pleased with our decision to have The Shower Shop install our glass. They were friendly, professional, punctual, accommodating, and great with communicating. They offered suggestions that only added to the beauty and aesthetics of our bathroom. I would highly recommend this company to anyone needing glass and plan to call on them again for our next bathroom shower project! I would rate this company 5 out of 5 stars for their stellar performance and the job delivered as promised!
